1. Market Research
CRM Analytics Market by Type - Global Forecast to 2019

CRM Analytics Market: Global Forecast until 2019

  • April 2015
  • 127 pages
  • ID: 2855270
In this report:
The healthcare and life sciences vertical market for marketing analytics is expected to grow from $##.## million in 2014 to $##.## million by 2019, at an estimated CAGR of ##.##%.
The transportation and logistics vertical market for marketing analytics is expected to grow from $##.## million in 2014 to $##.## million by 2019, at an estimated CAGR of ##.##%.

Summary

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The CRM analytics are widely been adopted by businesses across a broad spectrum of verticals mentioned in the report including Banking, Financial Services, and Insurance, retail & wholesale, telecommunication & IT, healthcare & life sciences, manufacturing, energy & utilities, media & entertainment, and transportation & logistics, hospitality, other verticals too.

The complete CRM analytics market analysis consists of evaluating different types, deployment model, final users, verticals and territories. The total market size is found by adding up the individual market size of all the types including Marketing Analytics, Customer Analytics, Sales Analytics, Contact Center Analytics, and Web & Social Media Analytics.

The CRM analytics solutions are currently offered by numerous vendors including IBM (NYSE:IBM), Oracle Corporation (NYSE:ORCL), Microsoft, Salesforce Inc., SAP AG and others. These vendors are offering the CRM analytics solutions over on-premise and cloud as a standalone solution as well as integrated in the CRM suit.

Today the prime concern in the CRM analytics market is regarding the data security and privacy. To meet this main concern of the customers, CRM analytics vendors as well as resellers, systems integrators, and data center operators have been working together to make sure that CRM analytics are delivered easily with maximum security and customization. The CRM analytics vendors are also engaged in delivering advanced analytical solution with lower cost to improve the business ROI.

This study will help the industry leaders (and new entrants) in the following points:

1. This document breaks down the CRM analytics market into types, covering this industry overall. The study offers the best approximations of the revenue data for the global market and the subsegments. The industry numbers are further split across the verticals, final users, deployment model, and localities.

2. This industry report will facilitate them better comprehend the players and obtain additional insights to better option their business. There is a separate division on opposing landscape that includes players' ecosystem and their roles in the sector. Also, there are company profiles of the top 10 actors in this sector. In this part, industry internals are furnished that can put them ahead of the competitors.

3. The analysis benefits them to comprehend the global increase of the market. The market research offers info and review of main market drivers, market restraints, opportunities, and alternatives.

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