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IT and Support Services for Small Businesses

IT and Support Services for Small Businesses
  • Publish Date:June 2015

  • Number of Pages:59

  • Report ID:3095608

  • Format:PDF

  • Publisher:Parks Associates

$ 3500


This report examines the technical support market for small and medium businesses in the U.S. It analyzes the technology environment of businesses of varying sizes, their current technical challenges, and their support interests and needs. It also forecasts the revenue opportunities in providing support solutions to these companies.

Table of contents

1.0 Report Summary
1.1 Purpose of Report
1.2 Scope of Report
1.3 Research Approach/Sources
2.0 State of the Market
2.1 Location
2.2 Technical Environment
2.2.1 Devices

2.2.2 Services Used

3.0 Service Interest
3.1 Cloud Storage/ Back-up
3.2 Online Payment Processing
3.3 Network Security
3.4 IT Support
3.5 Cloud-based Applications
3.6 Server Management or Hosting
3.7 Service Pricing
4.0 Supply-side Analysis
5.0 Forecast
5.1 Service Penetration
5.2 Revenue Opportunity
6.0 Implications and Recommendations
7.0 Appendix
7.1 Glossary
7.2 Index


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The data is gathered from a wide range of sources, including industry reports, government statistics, and company financials. This data is then analyzed and cross-referenced to ensure its accuracy and reliability. Next, primary interviews are conducted with industry experts and key stakeholders to gather their insights and perspectives on the market. This information is then combined with the data collected to provide a complete picture of the market. Macro-economic factor analysis is also carried out to understand the impact of external factors on the market. Finally, country-level data analysis is performed to understand the market dynamics in specific regions and countries.

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