1. Market Research

Convergys Corporation : Telecom - Company Profile, SWOT and Financial Analysis

  • July 2015
  • 43 pages
  • GlobalData
Report ID: 3097601

Summary

Table of Contents

Summary
"Convergys Corporation : Telecom - Company Profile, SWOT and Financial Analysis" report, published by ICD Research provides a succinct overview of the company and its operations, detailing their current and future position within the telecom industry. This first class data is essential business intelligence, with SWOT, financial and key competitor analysis providing valuable up-to-date information.

Synopsis
Convergys Corporation (Convergys) offers relationship management solutions. The company provides agent-assisted services, self-service and technology solutions and business support system (BSS) solutions. These solutions find applications in several industrial verticals such as communications, financial services, technology, retail, healthcare and government. It also offers customer service solutions, customer retention solutions, sales solutions, and technical support and back office solutions. The company provides social interaction solutions, collections management, intelligent interaction solutions and business-to-business solutions. Its business operations span across North America, Latin and South America, Europe, the Middle East, Africa and Asia-Pacific. Convergys is headquartered in Cincinnati, Ohio, the US.

- This business intelligence report presents the key company information, essential to understanding industry challenges and competitors.

- The SWOT analysis identifies the company's strengths, weaknesses, opportunities for growth and threats. The key competitors are dissected alongside the larger challenges that the industry is facing.

- The company profile relays all current information about the business operations, including key employees, major products and services, company history, locations and subsidiaries alongside a supporting statement from the Chairman and Managing Director.

Reasons To Buy
- Enhance your understanding of the company and its position within the industry.

- Gain insight into the marketplace, including impacting factors and future challenges.

- Boost your business/sales activities by utilising competitor breakdown.

- Use the data to formulate your strategic planning, marketing, and competitor intelligence functions.

Key Highlights
Convergys Corporation (Convergys) offers relationship management solutions. The company provides agent-assisted services, self-service and technology solutions and business support system (BSS) solutions. These solutions find applications in several industrial verticals such as communications, financial services, technology, retail, healthcare and government. It also offers customer service solutions, customer retention solutions, sales solutions, and technical support and back office solutions. The company provides social interaction solutions, collections management, intelligent interaction solutions and business-to-business solutions. Its business operations span across North America, Latin and South America, Europe, the Middle East, Africa and Asia-Pacific. Convergys is headquartered in Cincinnati, Ohio, the US.

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