1. Market Research
  2. > Business Services
  3. > Business Outsourcing Market Trends
Global Outsourcing Market in BFS Sector 2015-2019

Outsourcing Sector: Worldwide Forecast until 2019 in BFS Sector

  • November 2015
  • 86 pages
  • ID: 3424005
In this report:
The global outsourcing market in the BFS sector is currently in the growth stage and is expected to grow at a CAGR of ##.##% during the period 2014-2019.
The global outsourcing market in the BFS sector was valued at $##.## billion in 2014 and is expected to reach $##.## billion by 2019, growing at a CAGR of ##.##%.


Table of Contents

Search Inside

Overall Outsourcing Market in BFS Sector: Trends & Forecast 2015-2019

Covering: This industry report includes the growth perspectives of the overall outsourcing sector in BFS market with segmentations established on services including information technology outsourcing and business process outsourcing. The top regions established on market shares contain the whole Americas, EMEA (Europe, Middle East and Africa), and Asia-Pac. The market research also comprises an analysis of the leading dealers of this industry, which include Accenture, IBM, Genpact, and TCS.

Market Overview of Global Outsourcing Market in BFS Sector

Research company's market analysts have observed that costs are increasing in the BFS sector owing to the regulatory compliances that need to be followed by institutions here. Institutions in the BFS industry are increasingly outsourcing both regulated and non-regulated activities to third-party service providers, to minimize costs and analyze main investment areas; this market primarily outsources its IT service requirements including application support, and infrastructure management and support to third-party service providers. Additionally, particular operations associated to F&A, back-office activities and processing, and administration and contract functions are outsourced. Outsourcing enables institutions in the BFS industry to transfer their risks, meet changing regulatory compliances, improve customer services, and achieve cost efficiencies. The overall outsourcing sector in the BFS Market is estimated to account for a compound annual growth rate (CAGR) of over 6% during the projection horizon.

This market research indicates the emergence of additional outsourcing destinations, including Sri Lanka and Colombia, because some of the traditional outsourcing destinations, including Brazil, Russia, India (IN), and China (CN), have witnessed economic slowdown in the new past. The growing need for customer analytics and the need to create superior customer segmentation models are anticipated to propel industry growth during the estimate period. Analytics help an institution to expand additional channels and products as reported by customer requirements, and offer superior customer service.

Segmentation of overall outsourcing sector in BFS industry by service



In terms of outsourcing deals, the ITO segment outperformed the BPO segment in both the banking and the financial services sectors and held a share of more than 88.0 percent in the overall outsourcing sector in BFS Market in 2014. As reported by the overall research report, the ITO sector is attesting the introduction of cloud-based solutions including SaaS and IaaS that permits cost reduction, primarily by eliminating the need for investments in infrastructure development.

The BPO segment is increasing in terms of outsourcing deals and this will continue during the outlook period. Institutions in the capital sector are increasingly outsourcing middle office functions including clearance or settlement, trade support, and risk management to rise transparency. Banks are increasingly focusing on improving customer loyalty and operational efficiency. In consequence, they are outsourcing risk management and compliance activities to benefit a challenging advantage. The BPO segment is attesting the outsourcing of non-traditional areas including procurement and risk. Moreover, cloud technology is used to bundle traditional ITO services into BPO deals.

Market shares and analysis of leading regions in overall outsourcing sector in BFS industry

- Americas

- Asia-Pac

- Europe, Middle East and Africa (EMEA)

The whole Americas recorded for the biggest share of the overall outsourcing sector in BFS market, where North America continent is one of the top contributors, primarily because of challenges including regulatory compliances and the economic volatility faced by financial organizations in this area.

The EMEA region has gained importance as a capital market BPO destination as a result of its proximity to capital markets outsourcing clients located in the USA and Europe (EU). Time saving, improvement in service quality, and high customer satisfaction, are some of the factors that have made this region encouraging for ITO and BPO activities.

Credit card processing, call center, disaster recovery, and data processing are some of the main BPO businesses in Asia-Pacific, which remains the most profitable application outsourcing service delivery location.

Main vendors in overall outsourcing sector in BFS industry

Market research and analysis of the challenging scenario indicates that the overall outsourcing sector in BFS market is highly fragmented owing to the presence of big and small players. The competition in the sector is likely to intensify further as different players are entering this sector.

In order to grow, sellers should build strong capabilities in regulatory compliance and risk management solutions. Accordingly, they are shifting focus toward developing skills in analytics, cloud, and mobility to harness the opportunities available and gain a challenging advantage.

Key issues answered in report

- What are the most significant drivers yielding the overall outsourcing sector in BFS industry?

- What are the main segment trends affecting the growth of the overall outsourcing sector in BFS market?

- What are the different opportunities and segment risks faced by the sellers in the overall outsourcing sector in BFS industry?

- Growth forecast for the main segments of the overall outsourcing sector in BFS market?

- Trending factors influencing the market shares for Europe, Middle East and Africa (EMEA), Asia-Pac, and Americas?

- Key outcome of the market analysis of the dominant countries in the overall outsourcing sector in BFS industry?

- Key outcome of the Porter 5 forces analysis on the overall outsourcing sector in BFS market?

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.
Ahmad helps you find the right report:

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

  • How we can help
    • I am not sure if the report I am interested in will fulfill my needs. Can you help me?
    • Yes, of course. You can call us at +33(0) 4 37 65 17 03 or drop us an email at researchadvisor@reportlinker.com to let us know more about your requirements.
    • We buy reports often - can ReportLinker get me any benefits?
    • Yes. Set up a call with a Senior Research Advisor to learn more - researchadvisor@reportlinker.com or +33(0) 4 37 65 17 03.
    • I have had negative experiences with market research reports before. How can you avoid this from happening again?
    • We advise all clients to read the TOC and Summary and list your questions so that we can get more insight for you before you make any purchase decision. A research advisor will accompany you so that you can compare samples and reports from different sources, and choose the study that is right for you.

  • Report Delivery
    • How and when I will receive my Report?
    • Most reports are delivered right away in a pdf format, while others are accessed via a secure link and access codes. Do note that sometimes reports are sent within a 12 hour period, depending on the time zones. However, you can contact us to escalate this. Should you need a hard copy, you can check if this option is offered for the particular report, and pay the related fees.
  • Payment conditions
    • What payment methods do you accept?
      1. Credit card : VISA, American Express, Mastercard, or
      2. You can download an invoice to pay by wire transfer, check, or via a Purchase Order from your company, or
      3. You can pay via a Check made out in US Dollars, Euros, or British Pounds for the full amount made payable to ReportLinker
    • What are ReportLinker’s Payment Terms?
    • All payments must normally be submitted within 30 days. However, you can let us know if you need extended time.
    • Are Taxes and duties included?
    • All companies based in France must pay a 20% tax per report. The same applies to all individuals based in the EU. All EU companies must supply their VAT number when purchasing to avoid this charge.
    • I’m not satisfied. Can I be refunded?
    • No. Once your order has been processed and the publisher has received a notification to send you the report, we cannot issue any refund or cancel any order. As these are not ‘traditional’ products that can be returned, reports that are dispatched are considered to be ‘consumed’.
  • User license
    • The license that you should acquire depends on the number of persons that need to access the report. This can range from Single User (only one person will have the right to read or access the report), or Department License (up to 5 persons), to Site License (a group of persons based in the same company location), or Corporate License (the entire company personnel based worldwide). However, as publishers have different terms and conditions, we can look into this for you.
Purchase Reports From Reputable Market Research Publishers
Global R&D Outsourcing Services Market 2017-2021

R&D Outsourcing Services Sector: Worldwide Forecast until 2021

  • $ 3500
  • Industry report
  • November 2017
  • by Infiniti Research Limited

About R&D Outsourcing ServicesR&D outsourcing refers to outsourcing non-physical engineering R&D tasks such as designing, simulation, and consultation to specialized vendors. It involves factors such as ...

Healthcare BPO Market by Provider, Payer, Pharmaceutical ), Outsourcing Approaches, Models - Global Forecasts to 2022

Healthcare BPO Market: Global Forecasts until 2022

  • $ 5650
  • Industry report
  • October 2017
  • by MarketsandMarkets

“The healthcare BPO market is projected to grow at a CAGR of 10.2%.”The healthcare BPO market is expected to grow at a CAGR of 10.2% from 2017 to 2022, to reach USD 312.43 billion by 2022 from USD ...

Medical Device Outsourcing Market: Global Industry Analysis, Trends, Market Size and Forecasts up to 2023

Medical Device Outsourcing Market: Global Industry Analysis, Trends, Market Size and Forecasts up to 2023

  • $ 4795
  • Industry report
  • October 2017
  • by Infinium

The report on Global medical device outsourcing market provides qualitative and quantitative analysis for the period of 2015 to 2023.The report predicts the Global medical device outsourcing market to ...


Reportlinker.com © Copyright 2018. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.