1. Market Research
  2. > Telecom Market Trends

Europe Unified Communication AS-A-Service Market By Component, Organization Size, Vertical, Geography - Analysis and Forecast to 2020

  • March 2016
  • 93 pages
  • Micro Market Monitor
Report ID: 3689563


Table of Contents

Search Inside

The UCaaS market in Europe is expected to grow at a significant pace at a CAGR of 11.2% between 2016 and 2020, as most enterprises are rapidly adopting UCaaS technology that offers rich communication experience and enhanced technologies, such as VOIP, LTE, and WebRTC.There has been a significant adoption of Unified Communications and Collaboration (UC&C) among organizations to enhance organizational productivity. The Europe UCaaS market is segmented by component, organization size, vertical, and geography. On the basis of component, the market is segmented into telephony, unified messaging, conferencing, and collaboration platforms & application. Based on organization size, the market is segmented into small businesses (0-249 employees), medium businesses (250-999 employees), enterprise (1,000-9,999 employees), and large enterprises (10,000+ employees).

By vertical, the market is segmented into banking financial services & insurance (BFSI), telecom & IT, consumer goods & retail, healthcare, public sector & utilities, logistics & transportation, travel & hospitality, and other verticals. The market segmented on the basis of geography covers the U.K., Germany,France, Italy, and Rest of Europe.The increased demand for mobility and growing BYOD trend among companies has further encouraged businesses to integrate Unified Communication (UC) solutions with employee owned mobile devices. This integration of mobile with unified communications and collaboration solutions has further added to the mobility benefits attached with UC solutions. This coalition of mobility with communication would further leverage the productivity of employees by radically changing the way the workforce communicate and collaborate. Hence, the mobile Unified Communications and Collaboration enables efficient communication and collaboration functioning over cellular network or organizational wireless network.

Various UC providers such as Cisco, Avaya, and Microsoft are offering innovative mobile Unified Communications and Collaboration solutions and services catering to the needs of both enterprises and SMBs. Further, telecom network operators are offering services to integrate enterprise Local Area Network (LAN) with IP (Internet Protocol) networks to foster unhindered VoIP and other IP-based functions along with network security. Besides this, various mobile device manufacturers are developing smartphones equipped with UC clients that can integrate with enterprise UC and can function over both cellular and enterprise LAN network. In addition to this, third-party app developers create mobile UC client based on SIP. These applications assist businesses whose UC technology does not support native mobile clients, and they facilitate basic functions as compared to UC. Thus, telecom network operators, mobile device manufacturers and third-party app developers are also adding considerable value to the mobile Unified Communications market

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

Veronica helps you find the right report:


The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

Purchase Reports From Reputable Market Research Publishers

Worldwide Unified Communications and Collaboration Forecast, 2017-2021

  • $ 3960
  • Industry report
  • May 2017
  • by IDC

This IDC study aggregates segments of key technology market forecasts that make up the unified communications and collaboration (UC&C) ecosystem. The segments that have been aggregated for this study represent ...

EMEA Enterprise IP Telephony and Unified Communications Equipment and Software Market Shares 2016

  • $ 3960
  • Industry report
  • May 2017
  • by IDC

This document provides the 2016 shares for the EMEA IP PBX, IP phone, and UC applications markets for Alcatel-Lucent Enterprise, Avaya, Cisco, Huawei, Microsoft, Mitel, NEC, Polycom, ShoreTel, Toshiba, ...

Unified Communications (UC) Market in the Gulf Cooperation Council (GCC), 2016–2021

  • $ 3000
  • Industry report
  • April 2017
  • by Frost & Sullivan

Competitive Pricing, Customer-friendly Service Level Agreements and a Wide Range of UC Offerings Under One Roof Would Remain Critical for Growth Globally, enterprises are working together to create a ...


Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.