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Unified Communication as a Service Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 – 2024

Unified Communication as a Service Industry: Forecasts to 2024

  • August 2016
  • 173 pages
  • ID: 4155663
In this report:
The study analyzes the global UCaaS market, and provides revenue estimates in terms of US$ Bn for 2012 - 2015 and the market forecasts for the period from 2016 to 2024.
The global UCaaS market is also segmented on the basis of end-users into large enterprises, small and medium enterprises (SMEs), the public sector, and other end-users (hospitality, retail, logistics, and transportation, etc.

Summary

Table of Contents

Unified Communication as a Service is an emerging technology that is attracting the interest of enterprises and developer communities. UCaaS is a pre-integrated, permanently updated, standardized, and ready-to-go service, which results in enhanced productivity as it accelerates decision-making and business processes while lowering costs.

The business research study titled "Unified Communication as a Service Market [By Deployment Model ; By Services (Telephony Services, Contact Center Services, UC Application Services, Collaboration Services); By Consumers (Large Enterprises, Small and Medium Enterprises, Public Sector, Others); By Delivery Model ; By Territory (North America (NA), EU, Asia-Pac, Rest of World ] - Global Industry Analysis, Size, Share, Increase, Forecasts and Estimate, 2016 - 2024" offers tactical analysis of the overall UCaaS market together with the market increase forecast for the time span from 2016 to 2024. The study includes an detailed study of the segment drivers, market restraints, alternatives, and industry trends. It also accentuates the meaningful growth opportunities for UCaaS in the next few years.

The analysis offers an comprehensive assessment of stakeholder strategies, and the winning imperatives in the UCaaS market. Additionally, the market research also analyzes the current and future UCaaS market potential. The industry report segregates the UCaaS market established on deployment model, services, delivery model, and consumers across various areas, which include North America continent, Europe (EU), Asia Pacific (APAC), and the Rest of the globe.

The document breaks down the overall UCaaS market, based on deployment model, into managed deployment model and hosted deployment model. The hosted UCaaS model is farther split into hosted UC Software as a Service model, hosted UC Platform as a Service model, and hosted UC Infrastructure as a Service model. Moreover, the overall UCaaS market is broken down into several types of services including telephony services, contact center services, UC application services, and collaboration services. By types of delivery models, the overall UCaaS market is split into stand-alone services delivery model and integrated services delivery model. The overall UCaaS market is also divided based on end-users into important enterprises, small and medium enterprises, the public sector, and other end-users (hospitality, retail, logistics, and transportation, etc.).

The ambitious positioning of main UCaaS vendors market included in the study offers an exhaustive understanding of the challenging landscape in the sector. The market position of the companies is identified based on factors including product/service portfolio mix, geographic presence, tenure and their new top developments. The ambitious strategies implemented by leading UCaaS vendors on a overall scale are also provided within the analysis. The market research also contains SWOT analysis of the UCaaS vendors decribed in the report.

The market research examines the overall UCaaS market, and offers revenue estimates in terms of US$ Bn for 2012 - 2015 and the market forecasts for the time span from 2016 to 2024. The market forecasts are based on the analysis of existing dynamics, and their future impact. The market estimates have been analyzed by taking into account the impact of different economic, political, technological, social, and legal and the existing market dynamics influencing market increase.

The UCaaS market is moderately fragmented in nature. Cisco Systems, Incorporated, Avaya, Incorporated, IBM Corporation, Microsoft Corporation, Alcatel-Lucent SA, Unify, Incorporated, Hewlett-Packard Development Company, L.P., Polycom, Incorporated, Fuze Inc., 8x8, Incorporated, West Corporation, Verizon Communications and Avanade Inc. are few main players offering UCaaS solutions.

The overall Unified Communication as a Service market has been broken down as below:

Overall Unified Communication as a Service Market, By Deployment Model

Managed

Hosted

Overall Hosted Unified Communication as a Service Market, By Deployment Type

Overall Unified Communication as a Service Market, By Services

Overall Unified Communication as a Service Market, By Consumers

Big Enterprise

Overall Unified Communication as a Service Market, By Delivery Model

Stand-alone Services

Integrated Services

Overall Unified Communication as a Service Market, By Area

North America (NA)

Europe (EU)

Asia-Pac

Rest of the globe

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