Global Courier & Delivery Services
The Global Courier and Delivery Services industry comprises two segments, which include larger couriers and smaller local delivery companies. Together, these segments provide air, surface and express courier delivery services of parcels, documents and packages to a wide variety of consumers. Over the past five years, many developments in the online retailing space have driven industry growth. However, internet use has diminished the need for shipment of some goods, such as documents that can be scanned and sent electronically. Over the five years to 2024, demand for courier and delivery services is expected to grow. Demand for high-end, time-sensitive goods will likely rise as a result of increased consumer spending.
Operators in the Global Courier and Delivery Services industry primarily provide air, surface or combined express courier delivery services of parcels, documents and packages for business customers. Industry operators generally provide services between metropolitan areas or urban centers and form a network that includes local pickup and delivery to serve customers’ needs. This industry excludes services provided by national postal services and commercial airlines.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
Table of contents
ABOUT THIS INDUSTRY
Key External Drivers
Industry Life Cycle
PRODUCTS & MARKETS
Products & Services
Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
Technology & Systems
Regulation & Policy
United Parcel Service Inc.
Deutsche Post DHL Group
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