1. Market Research
  2. > Advanced IT Market Trends
IT in Retail - Technology Priorities

IT in Retail - Technology Priorities

  • December 2016
  • 28 pages
  • ID: 4595284
  • Format: PDF
  • By GlobalData

Summary

Table of Contents

Search Inside

Summary
Retailers will aim to address the following key challenges through IT in 2017: supply chain management efficiencies, offering a superior customer experience across channels, and gaining better insight from existing as well as new data sources. The share of outsourced IT services is growing among retailers, however business-critical functions tend to remain in-house. The right level of outsourcing needs to be individually assessed and balanced with in-house resources and skills

Key Findings
- Retailers are actively building out their analytics capabilities, especially focusing on real-time business intelligence that can be used for better understanding customers and making processes more efficient
- Retailers look to roll out Internet of Things (IoT) strategies that cover a range of technologies including RFID, beacons and sensors.
- CRM is the key area for investment in the next two years in relation to retailers' current implementations due to the growing focus on customer experience and profiling.

Synopsis
This report presents the findings from a survey of 152 retailers regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how retailers currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting
The report illustrates the core technologies that retailers are investing in, including enterprise applications, business intelligence, internet of things (IoT), and green IT and virtualization. The survey also highlights the approach to purchasing technology adopted by retailers. The report aims to provide a better insight to ICT vendors and service providers when pitching their solutions to retailers. The survey was conducted in H1 2016 via an online methodology, with respondents all having ICT decision maker responsibility (typically CIOs and IT Managers).

In particular, it provides an in-depth analysis of the following:
- How ICT budgets are set to change in 2016 in terms of their overall size
- Allocation across the core elements of IT spend, including hardware, software, services, communications, and consulting
- Which ICT functions retailers are interested in outsourcing
- Retailers' investment priorities based on their budget allocations across core technology categories such as enterprise applications, business intelligence, green IT and virtualization, and internet of things(IoT)
- Factors that are influencing retailers' investments in each technology category
- How retailers' IT budgets are currently allocated across various segments within a technology category
- Retailers' distribution of their ICT budget across various segments within a technology category
- Vendor satisfaction ratings for various core and advanced technology categories
- Insight into retailers' preferred buying approaches
- Business and IT objectives that retailers' are looking to achieve through their IT investment strategies
- Factors that are influencing retailers' decisions to select an ICT provider



Reasons To Buy
- Understand how the retail sector's ICT landscape is set to change in 2016 to prioritize your target market
- Comprehend how money are being allocated by retailers in specific geographies and size bands to improve your market penetration
- Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)
- Realign your sales initiatives by understanding the current strategic objectives of retailers
- Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (enterprise applications, business intelligence, green IT and virtualization, and internet of things(IoT))
- Prioritize your focus areas by understanding which factors are influencing retailers' decisions when selecting an ICT provider
- Understand the changes in customers' priorities and identify the business and IT objectives that retailers are looking to achieve through their ICT investment strategies


Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 150+ Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
25% Off

($2995)

  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.
Ahmad helps you find the right report:
Testimonials

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at
Ikea

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

FAQ
  • How we can help
    • I am not sure if the report I am interested in will fulfill my needs. Can you help me?
    • Yes, of course. You can call us at +33(0) 4 37 65 17 03 or drop us an email at researchadvisor@reportlinker.com to let us know more about your requirements.
    • We buy reports often - can ReportLinker get me any benefits?
    • Yes. Set up a call with a Senior Research Advisor to learn more - researchadvisor@reportlinker.com or +33(0) 4 37 65 17 03.
    • I have had negative experiences with market research reports before. How can you avoid this from happening again?
    • We advise all clients to read the TOC and Summary and list your questions so that we can get more insight for you before you make any purchase decision. A research advisor will accompany you so that you can compare samples and reports from different sources, and choose the study that is right for you.

  • Report Delivery
    • How and when I will receive my Report?
    • Most reports are delivered right away in a pdf format, while others are accessed via a secure link and access codes. Do note that sometimes reports are sent within a 12 hour period, depending on the time zones. However, you can contact us to escalate this. Should you need a hard copy, you can check if this option is offered for the particular report, and pay the related fees.
  • Payment conditions
    • What payment methods do you accept?
      1. Credit card : VISA, American Express, Mastercard, or
      2. You can download an invoice to pay by wire transfer, check, or via a Purchase Order from your company, or
      3. You can pay via a Check made out in US Dollars, Euros, or British Pounds for the full amount made payable to ReportLinker
    • What are ReportLinker’s Payment Terms?
    • All payments must normally be submitted within 30 days. However, you can let us know if you need extended time.
    • Are Taxes and duties included?
    • All companies based in France must pay a 20% tax per report. The same applies to all individuals based in the EU. All EU companies must supply their VAT number when purchasing to avoid this charge.
    • I’m not satisfied. Can I be refunded?
    • No. Once your order has been processed and the publisher has received a notification to send you the report, we cannot issue any refund or cancel any order. As these are not ‘traditional’ products that can be returned, reports that are dispatched are considered to be ‘consumed’.
  • User license
    • The license that you should acquire depends on the number of persons that need to access the report. This can range from Single User (only one person will have the right to read or access the report), or Department License (up to 5 persons), to Site License (a group of persons based in the same company location), or Corporate License (the entire company personnel based worldwide). However, as publishers have different terms and conditions, we can look into this for you.
Purchase Reports From Reputable Market Research Publishers
Global Risk Analytics Industry

Global Risk Analytics Industry

  • $ 4950
  • October 2019

Risk Analytics market worldwide is projected to grow by US$34.4 Billion, driven by a compounded growth of 15.6%. Strategic Risk, one of the segments analyzed and sized in this study, displays the potential ...

Worldwide IT Operations Management Software  Forecast Update, 2019-2023

Worldwide IT Operations Management Software Forecast Update, 2019-2023

  • $ 4500
  • November 2019

This IDC study provides an updated sizing and forecast for the IT operations management (ITOM) software market."The market is being driven by the need to monitor, manage, and optimize systems, infrastructure, ...

Global Enterprise Manufacturing Intelligence Industry

Global Enterprise Manufacturing Intelligence Industry

  • $ 4950
  • September 2019

Enterprise Manufacturing Intelligence market worldwide is projected to grow by US$3.5 Billion, driven by a compounded growth of 16.8%. Embedded, one of the segments analyzed and sized in this study, displays ...

Malaysia - Data Centre Market $ 2000 August 2019


ref:plp2016

Reportlinker.com © Copyright 2019. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.

Make sure you don’t miss any news and follow us on