1. Market Research
  2. > ICT
  3. > Telecom Market Trends
Telco digital transformation: Lessons from the world’s most powerful digital companies

Telco digital transformation: Lessons from the world’s most powerful digital companies

  • January 2017
  • 60 pages
  • ID: 4607319
  • Format: PDF
  • GlobalData

Summary

Table of Contents

Search Inside

Telco digital transformation: Lessons from the world’s most powerful digital companies

Summary

Digital ecosystem is being shaped by advances in broadband and cloud computing technology, coupled with the rising influence of mobility and a new kind of customer empowerment. Cloud computing technology is driving business digitalization by enabling faster service creation and delivery. Advances in big data are empowering players to make real-time decisions about products, pricing and operations.

Globally, mobile continues to generate growth and innovation, with video being the main driver of data consumption. The Internet has driven consumers to embrace a culture of empowerment where mobile is first, always-on is expected and collective content exchange is the new universal social currency.

Global leaders Google, Amazon, Facebook and Apple have sparked a shift in the value of technology, from provision to enablement. The irreversible value shift stems from their ability to leverage the power of digital computing to invent new and better ways of doing things. These companies recognize that technologies that empower ecosystem participants to play a central role in their own destiny stand to provide the most value for their business in the long-term. Technology thus becomes a vehicle, and the focus becomes engaging users in innovative collaboration to monetize investments.

On the same time, the digital technology has unleashed a wide range of opportunities in media, content, applications and storage. Telcos are faced with the need to come up with strategies to transform and unleash the new growth engines. Owing to the complexity of their core business, telco digital transformation is an intricate process that entails major changes in three areas: making the internal organization agile and efficient, driving constant innovation and unleashing new revenue streams.

The report “Telco digital transformation: Lessons from the world’s most powerful digital companies” examines effective strategies for telcos to capitalize on the explosive growth in the consumption of digital services.
- Examines best practices of four of the world’s leading companies to help telecom executives develop effective growth strategies, make informed strategic business decisions and optimize return on investment.
- Provides valuable insights about effective corporate values, innovation programs, organizational strategies and revenue models that can help service providers transform their operational models and profit from the digital opportunity.
- Helps to identify key lessons in digital prowess from major brands including Google, Apple, Facebook and Amazon that have led the value shift from technology provision to enablement.
- Analysis of telco strategies to transform their internal operations, coming up with new technology use cases and exploring new service and revenue models.

Companies mentioned in this report: Akamai Technologies, Alcatel-Lucent, Alibaba, Alphabet (Google), Amazon, Amazon Web Services, AOL (Verizon), AppAnnie, Appcoach, Apple, Ascenta(Facebook), AT&T, Baidu, Best Tone, BMW, Chaordix, China Telecom, China Unicom, Chinese All, Cisco, CIRP, City of Marseille, DesignCrowd, Deutsche Telekom, DirectTV (AT&T), Double Helix (Amazon), Emerson, Ericsson, Facebook, General Electric, General Motors, Georgia Tech University, Google, Groupama Banque, Groupon, Huffington Post, Hughes Telematics (Verizon), Indiegogo, Instagram (Facebook), Kiva Systems (Amazon), Linkedin, Microsoft, NBA, Oculus (Facebook), Onstar (GM), Orange, Pebbles, Phoenix Publishing, Rockwell Automation, Safeway, Sensity Systems, Singtel, Skype (Microsoft), Starbucks, Sony, TechCrunch, Telefónica, Tencent, Time Warner, Twitch (Amazon), Twitter, Udacity, University of Notre Dame, Verizon, Visa, Warner Brothers, WeChat, Xinhuanet, Yahoo (Verizon)

Key Findings

- The world’s leaders in market capitalization show us how disruptive digital strategies can produce remarGlobalData growth opportunities for the business. Apple and Google taught us how to pioneer revolutionary business models. Amazon showed us how to masterfully virtualize a brick-and-mortar industry, and Facebook transformed the definition of content services, putting the user as the central author.
- Telecom service providers know first-hand the impact of the digital revolt, as SMS and traditional voice services become increasingly replaced by IP-based voice and messaging apps such as Skype and WhatsApp. Telcos have been catalysts of the transformation of mobile devices from communications tools to life management hubs. Yet, to thrive in the digital economy requires far more than technology or product prowess-- it calls for entirely novel service models.
- To secure a profitable slice of the new digital domain, telecom service providers need to transform how they deliver services, content and apps. Telco digital transformation begins with a digital corporate culture to drive the discovery of new innovation engines, disruptive business models and digitally-smart customer relationship platforms. Telecom companies that can turn the challenge of digital transformation into profitable opportunities will prevail.

Synopsis

The “Telco digital transformation: Lessons from the world’s most powerful digital companies” report analyzes the growth drivers of digital services, strategies of leading digital companies, as well as case studies on the digital transformation of four major telecom services providers. Data and insights are derived through a mix of desk-based secondary research and qualitative primary research.

The report is structured as follows -
Section 1: Market context - digital services growth drivers and trends. This section provides a high-level overview of the growth drivers of digital services and the impact of the rise of digital brands on the traditional telecom service provider model.

Section 2: Lessons in digital prowess - GAFA strategies. Here we examine the market approach and strategies of four leading digital companies - Google, Amazon, Facebook and Apple - with a special focus on their key business values and success factors.

Section 3: Case studies - Telco approaches to digital transformation. We continue with a review of the strategies and programs that leading telecom companies ATandT, China Telecom, Orange and Verizon are putting in place to create profitable growth amidst the business disruption brought about by successful digital service providers. .

Section 4: Key findings and recommendations. We conclude the report with a set of key findings on the core values and success factors of digital leaders, and strategy recommendations for telecom services providers.

Reasons To Buy

“Telco digital transformation: Lessons from the world’s most powerful digital companies” examines best practices of four of the world’s leading companies to help telecom executives develop effective growth strategies, make informed strategic business decisions and optimize return on investment.
The report provides valuable insights about effective corporate values, innovation programs, organizational strategies and revenue models that can help service providers transform their operational models and profit from the digital opportunity.
The report’s case studies provide real examples of market approaches and strategies being employed by leading telcos to build revenue opportunities in the digital age, related to their internal organizations, their ecosystem development and revenue creation.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 150+ Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

ReportLinker may already be registered as a supplier with your company. If you want to Order by PO, check with us first and we'll let you know if we are a registered supplier and what the vendor number is. Otherwise, we'll provide you with the necessary information to register ReportLinker as a vendor.

Ahmad helps you find the right report:
Testimonials

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at
Ikea

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

FAQ
  • How we can help
    • I am not sure if the report I am interested in will fulfill my needs. Can you help me?
    • Yes, of course. You can call us at +33(0) 4 37 65 17 03 or drop us an email at [email protected] to let us know more about your requirements.
    • We buy reports often - can ReportLinker get me any benefits?
    • Yes. Set up a call with a Senior Research Advisor to learn more - [email protected] or +33(0) 4 37 65 17 03.
    • I have had negative experiences with market research reports before. How can you avoid this from happening again?
    • We advise all clients to read the TOC and Summary and list your questions so that we can get more insight for you before you make any purchase decision. A research advisor will accompany you so that you can compare samples and reports from different sources, and choose the study that is right for you.

  • Report Delivery
    • How and when I will receive my Report?
    • Most reports are delivered right away in a pdf format, while others are accessed via a secure link and access codes. Do note that sometimes reports are sent within a 12 hour period, depending on the time zones. However, you can contact us to escalate this. Should you need a hard copy, you can check if this option is offered for the particular report, and pay the related fees.
  • Payment conditions
    • What payment methods do you accept?
      1. Credit card : VISA, American Express, Mastercard, or
      2. You can download an invoice to pay by wire transfer, check, or via a Purchase Order from your company, or
      3. You can pay via a Check made out in US Dollars, Euros, or British Pounds for the full amount made payable to ReportLinker
    • What are ReportLinker’s Payment Terms?
    • All payments must normally be submitted within 30 days. However, you can let us know if you need extended time.
    • Are Taxes and duties included?
    • All companies based in France must pay a 20% tax per report. The same applies to all individuals based in the EU. All EU companies must supply their VAT number when purchasing to avoid this charge.
    • I’m not satisfied. Can I be refunded?
    • No. Once your order has been processed and the publisher has received a notification to send you the report, we cannot issue any refund or cancel any order. As these are not ‘traditional’ products that can be returned, reports that are dispatched are considered to be ‘consumed’.
  • User license
    • The license that you should acquire depends on the number of persons that need to access the report. This can range from Single User (only one person will have the right to read or access the report), or Department License (up to 5 persons), to Site License (a group of persons based in the same company location), or Corporate License (the entire company personnel based worldwide). However, as publishers have different terms and conditions, we can look into this for you.
Purchase Reports From Reputable Market Research Publishers

Telecom Towers Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)

  • € 3727
  • June 2021
  • 298 pages

The global telecom towers market was valued at 4342.520 thousand units in 2020, and it is projected to be 5308.088 thousand units by 2026, registering a CAGR of 3.34% over the period 2021-2026. The leasing ...

  • World
  • Telecom
  • Industry analysis
  • Mobile Coverage
  • Greenhouse Gas Emissions

ref:plp2016

Reportlinker.com © Copyright 2021. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.

Make sure you don’t miss any news and follow us on