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Telecoms services forecast for small and medium enterprises: Western Europe 2017–2022

  • August 2017
  • 37 pages
  • Analysys Mason
Report ID: 5090705

Summary

Table of Contents

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"We expect growth in new business services for small and medium enterprises to alleviate falling operator revenue from traditional voice and data services in Western Europe."

Small and medium-sized enterprises (SMEs) represent a significant percentage of the enterprise market in Western Europe, accounting for half of operators’ enterprise revenue in 2016. We estimate that operators’ retail revenue from SMEs in Western Europe will be EUR35.3 billion in 2017, with the potential to grow slightly to EUR35.7 billion by 2022. Revenue growth will be primarily driven by ’other business services’, such as unified communications, security, and cloud services (including software-as-a-service and infrastructure-as-a-service).

THIS REPORT PROVIDES:

forecasts for operator services to SMEs, including fixed and mobile voice and data services and other business services including security and cloud services
an estimate of the total market for new business services and the likely share achievable by communications service providers (CSPs) for each service
quantification of revenue, connections or users, and ARPU for each service and each SME segment (micro, small and medium)
demographic data on the total number of employees, enterprises and sites within each segment
data for the region as a whole and for 6 countries
individual profiles for France, Germany, Italy, Spain, Sweden and the United Kingdom.

COVERAGE

Geographical coverage

Services
Regions modelled
Western Europe
Countries modelled individually
France
Germany
Italy
Spain
Sweden
UK

Mobile
Voice, messaging and handset data
Mobile broadband
IoT connectivity (mobile and LPWA)

Fixed
Narrowband and VoBB
ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
Traditional managed services
IoT connectivity

Other business services
Unified communications
Security
Colocation and hosting
Private cloud
Software-as-a-service (SaaS, public cloud)
Platform-as-a-service (PaaS, public cloud)
Infrastructure-as-a-service (IaaS, public cloud)
Enterprise mobility
Desktop management
Enterprise size

Segments
Micro (0–9 employees)
Small (10–49 employees)
Medium (50–249 employees)

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