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IT Services Global Market Report 2018

IT Services Global Market Report 2018

  • February 2018
  • 250 pages
  • ID: 5309014

Summary

Table of Contents

IT services providers apply technical expertise and knowledge to enable organizations to create, manage and optimize their IT processes. The information technology services industry breaks down into custom computer programming services, computer systems design services and computer related services.

North America was the largest region in the it services market in 2017, accounting for 33% market share. Western Europe was the second largest region accounting for 33% market share. Africa was the smallest region accounting for 1% market share.

Over the past five years, cloud software solutions have been gaining acceptance from companies across all industries. Cloud is a software delivery method where a vendor hosts a software application in a remote server and customers can access it through the internet.

Cloud software solutions are widely used in customer relationship management (CRM), HR/payroll, project management and accounting software systems. For example, Vodafone is utilizing Salesforce.com’s software services to make connections through social media.

Please note: this report requires certain updates. We have all the information available but require 3 working days business days to complete the process and ensure it is as up-to-date as possible.


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