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Hosted PBX Market by Solution, Service, Organization Size, Vertical And Region - Global Forecast to 2023

Hosted PBX Market: Global Forecast until 2023

  • April 2018
  • 152 pages
  • ID: 5376203
In this report:
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The hosted PBX market is anticipated to grow at a CAGR of 14.90 percent

The overall hosted PBX market size is forecasted to grow from ~$4.7B in 2018 to ~$9.5B by 2023, at a compound annual growth rate (CAGR) of 14.9% during the forecast horizon. The hosted PBX market is gaining traction due to the growing need of enterprise mobility and increasing adoption of the cloud and unified communications. Additionally, low CAPEX and TCO, and the necessity to upgrade from traditional PBX to cloud-based PBX are driving the sector. Nevertheless, security and privacy concerns are selecting the hosted PBX market increase.

Healthcare vertical is anticipated to grow at the highest compound annual growth rate (CAGR) during the estimate period

The healthcare vertical is leading in the adoption of hosted PBX solution and associated services, as these solutions and services offer reliable communication in providing care to patients.Hosted PBX solutions offer features and functionalities, including instant messaging and real-time communications, to enable practitioners to stay connected in the high-paced complex healthcare environment.

Cloud-based telecommunications, in the form of hosted PBX services and VoIP telephony, enable medical professionals to have access to their patients and centers of operations from heterogeneous locations, at any time of the day.Hosted PBX extends real-time and cost-effective communication functionality to not only doctors and nursing staff, but also to the group involved in paramedical and emergency response services, including ambulance crews and firefighters.

In the healthcare vertical, communication and collaboration among staff members is critical to provide immediate care, which is also a factor driving the adoption of hosted PBX and UCaaS (including features, including IP telephony, real-time location system, and dual-mode phones) in this vertical.

North America continent is intended to hold the biggest sector size, and Asia Pacific (APAC) is expected to grow at the maximal rate during the outlook period

North America (NA) is forecasted to hold the biggest industry size in the hosted PBX market during the estimate period. The area is attesting the emergence of trending technologies, including cloud, IoT, mobility, and unified communications, which drives the critical need for reliable connectivity and communication.

Asia-Pac is anticipated to witness significant rise and is forecasted to be the quickest-increasing area in the overall hosted PBX market.The territory has witnessed advanced and dynamic adoption of new technologies and has been a lucrative market for hosted PBX solutions and associated services.

In Asia-Pacific, the industry demand for UC and video conferencing is increasing, and hence, firms are looking for advanced UC components and delivery platforms Moreover, growing need of enterprise mobility and necessity to upgrade from traditional PBX to cloud-based PBX is driving the need for reliable hosted PBX solution and associated services beyond traditional boundaries, thereby boosting the global increase of hosted PBX market during the outlook period.

In the process of finding out and checking the market size of different segments and sub-segments collected by secondary research, extensive primary audit sessions were managed with main people. The break-up of the profiles of primary members taking part is like:

• By Organization: Tier 1 - 30 %, Tier 2 - 40.0 percent, and Tier 3 - 30.0 percent

• By Description: C-suite - 72.0 percent, D-level - 14.0 percent, and Others - 14.0 percent

• By Area: North America continent - 57.0 percent, Europe (EU) - 14.0 percent, Asia-Pac and rest of the world - 29.0 percent

The hosted PBX market includes main vendors, including Cisco (NASDAQ:CSCO), AT&T, Avaya, BT Group, Mitel Networks, 8x8, Polycom, Comcast Business, MegaPath, CenturyLink, RingCentral, and XO Communications. The other actors contain Ozonetel, Nexge Technologies, BullsEye Telecom, TPx Communications, Telesystem, OneConnect, InterGlobe Communications, 3CX, Star2Star Communications, Nextiva, NovoLink Communications, Datavo, and Digium.

Segment Research

The market research includes a detailed competitive analysis of the top players in the hosted PBX market together with their company descriptions, recent evolutions, and key industries strategies. The document breaks down the hosted PBX market by component (solution and service), organization size, vertical, and area.

Why Purchasing This Study Can Help You:

The hosted PBX market has been split on the basis of component (solution and service), organization size, vertical, and area.

The industry report will facilitate industry top players/new sector entrants in the hosted PBX market in these ways:

1. The global hosted PBX market revenue stream has been derived considering the income generated by sellers offering dedicated hosted PBX solution and associated services. The study offers the best approximations of the revenue data for the global market and the sub-segments. The industry numbers are further split into localities.

2. The analysis benefits the partners comprehend the pulse of the sector and offers them with info on the main market drivers, market restraints, opportunities, and alternatives.

3. The market research will facilitate the partners to comprehend the players and obtain additional insights to better their market position. The competitive outlook section includes the competitor ecosystem, new industry product developments, alliances, and mergers and acquisitions

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