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Worldwide and U.S. IT Outsourcing Services Forecast, 2018-2022: Continuing Shift to Managed Cloud Services

Worldwide and U.S. IT Outsourcing Services Forecast, 2018-2022: Continuing Shift to Managed Cloud Services
  • Publish Date:April 2018

  • Number of Pages:14

  • Report ID:5390714

  • Format:PDF

  • Publisher:IDC

$ 4500


This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2018-2022 forecast period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Forecast, 2017-2021: The Move to Managed Cloud Services (IDC #US41237317, April 2017)."The IT outsourcing services market continues to undergo a fundamental shift to a new consumption and delivery model referred to as managed cloud services for which new players are entering and requirements are becoming more extensive," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Building a successful managed cloud services business will require that providers provide value-added solutions for managed cloud services, show the value of managing to business outcomes, offer robust portfolio of services, build an 'intelligent' management platform, emphasize depth and breadth of knowledge with the customer's business, create a seamlessly integrated organization, support the integration of IT-OT managed services, develop a long-term investment strategy, and invest in public cloud infrastructure for the long term."

Table of contents

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Worldwide IT Outsourcing Services Forecast by Region

U.S. IT Outsourcing Services Spending Forecast

Industry Trends

Competitive Environment


Benefits and Challenges of Managed Cloud Services

Market Context

Drivers and Inhibitors


Ensuring Business Operations

Optimizing Financial Management


Security Issues

Operational Efficiencies

Significant Market Developments

Cloud Management Platforms

Managed Cloud Services

Bundling of IoT with IT

Deal Trends for Managed Cloud Services in ITO (2011-2016)

Changes from Prior Forecast

Market Definition

Exceptions and Exclusions


Related Research


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