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Operator business services: USA forecast 2022–2027

Operator business services: USA forecast 2022–2027
  • Publish Date:April 2023

  • Number of Pages:29

  • Report ID:5750400

  • Format:PDF

  • Publisher:Analysys Mason

$ 4999


"US operators are rightly focusing on value-added services adjacent to connectivity but will need to expand these services to maintain B2B revenue."

This report provides an outlook on the telecoms and ICT services market in the USA for micro, small, medium-sized and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report and the associated data annex provide:

  • forecasts for operator services to micro, small, medium-sized and large enterprises
  • quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large)
  • estimate of the total market for ICT services that is addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).
It also provides short profiles of the following operators that are active in the USA business market including Altice US, AT&T, Comcast, Charter, Frontier Communications, GTT, Lumen Technologies, TDS Inc. (TDS Telecom and U.S. Cellular), T-Mobile US, Verizon, Windstream and Zayo.


Geographical coverage
Countries modelled

  • USA
Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)


  • Voice
  • Messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100 Mbit/s, 100 Mbit/s and up to 1 Gbit/s, and at least 1 Gbit/s
  • Pay TV


  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Table of contents


Our market research methodology is designed to provide the clients with comprehensive and accurate information on various industries and markets. It includes data collection, primary interviews, macro-economic factor analysis, country-level data analysis etc.