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Global Crew Management Systems Industry

Global Crew Management Systems Industry

  • September 2020
  • 728 pages
  • ID: 5798271
  • Format: PDF
  • Global Industry Analysts


Table of Contents


Timely market intelligence is paramount in these uncertain times!

We launched an impact survey to update this project with timely insights during 2020. Update frequency will depend upon evolving market conditions and executive opinions. Our participants are executives driving strategy, marketing, sales and product management at competitive companies worldwide. All updates during the rest of the year are complimentary to clients!

The global market for Crew Management Systems is projected to reach US$3.2 billion by 2025, driven bythe expansion of crew base on airplanes and ships including cargo ships, fishing vessels, and cruise ships.Several factors are driving the need for additional on-board staff on airplanes such asrise in air passenger traffic as a result in increased spending on international tourism; mushrooming of low-cost carriers; increase in the frequency of flight trips, especially non-stop and long-haul flights; and opening up of new air routes; among others. Growing investments in airport infrastructure development and the advancement of aviation technology are pushing down costs of air travel, which in turn is catalyzing the growth in air passenger traffic. Cruise tourism is the fastest growing in the leisure travel industry. Capitalizing on demand several cruise liner companies are stretching older passenger vessels to accommodateadditional guests in a process called "stretching". This creates opportunities for crew expansion and recruitment. Growing competition in the aviation industry is further compelling airline companies to differentiate themselves mostly based on service experience, as it translates to better flight experience and ultimately improved customer loyalty.This is pushing up demand for technology solutions designed to help boost productivity, efficiency and costs such as crew management systems.Crew Management Software offers myriad benefits such as optimal deployment of crew members; resource planning and payroll management; easy generation of timely crew appraisals; automated matching of crew skills with vessel operational needs and functions; crew monitoring and automated validation of crew certificates and licenses. Cloud-based crew management systems are poised to witness the strongest gains in the coming years, given its ability to manage peak loads through proper allocation of computing power, allowing airlines to reduce resource use during normal loads or valley periods. Cloud-based systems also help in real-time data access and management related to staff mobility. The most popular point-of-access device for crew management system is tablets. Tablets are portable, durable, and lightweight devices with higher battery life, and offer mobile access to critical apps such as fliteDeckPro from Jeppesen and productivity tools. With the use of tablets, the crew can access relevant flight information quickly. In addition, tablets offer corporate updates, schedules, and e-mail, and also facilitate in providing training.Asia-Pacific including China representsa promising regional market for growth. Rising number of High Net Worth Individuals (HNWIs) as well as expanding middle class income group with increased discretionary spending; rapid urbanization; increasing international travel and tourism, and rising standard of living to complement aspirational travelling are factors poised to drive growth in the region. A key trend in the market is the growing integration of AI into crew management systems to optimize planning of crew rosters; managing fatigue of crew; achieving optimization in maintaining standby crew; smart management of disruptions in flight operations; and improvedcrew interactions. AI along with its cognitive technologies hold the potential to completely streamline as well as automate various operations of airlines including customer service, machinery maintenance and several other internal tasks and processes.

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