Summary
"Operators are increasingly dependent on IT services to sustain and grow business revenue."
- forecasts for operator services to micro, small, medium-sized and large enterprises
- quantification of revenue, the number of connections or users and ARPU for each service and each business segment (micro, small, medium and large)
- an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
- demographic data on the number of employees, businesses and sites within each segment (note that we include entities in the government and public sectors).
Countries modelled
- UK
Business sizes
- Micro (0–9 employees)
- Small (10–49 employees)
- Medium (50–249 employees)
- Large (250+ employees)
Services
Mobile
- Handset voice
- Handset messaging
- Handset data
- Mobile broadband
- IoT connectivity
- Narrowband voice
- VoBB
- ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
- Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
- Pay TV
ICT
- Unified communications (UC) and hosted voice
- Security
- Co-location and hosting
- Software-as-a-service (SaaS)
- Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
- Enterprise mobility
- Desktop management