Summary
"Operators are increasingly dependent on IT services to sustain and grow business revenue."
This report provides an outlook on the telecoms and ICT services market in the UK for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.
This report and the associated data annex provide:
- forecasts for operator services to micro, small, medium-sized and large enterprises
- quantification of revenue, the number of connections or users and ARPU for each service and each business segment (micro, small, medium and large)
- an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
- demographic data on the number of employees, businesses and sites within each segment (note that we include entities in the government and public sectors).
It also provides short profiles of operators that are active in the business telecoms market in the UK, including BT, Colt, Daisy Group, Gamma, O2, Sky, TalkTalk, Three UK, Virgin Media, Vodafone and Vorboss.
Coverage
Geographical coverage
Countries modelled
Countries modelled
- UK
Business sizes
- Micro (0–9 employees)
- Small (10–49 employees)
- Medium (50–249 employees)
- Large (250+ employees)
Services
Mobile
- Handset voice
- Handset messaging
- Handset data
- Mobile broadband
- IoT connectivity
Fixed
- Narrowband voice
- VoBB
- ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
- Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
- Pay TV
ICT
- Unified communications (UC) and hosted voice
- Security
- Co-location and hosting
- Software-as-a-service (SaaS)
- Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
- Enterprise mobility
- Desktop management
