1. Market Research
  2. > Manufacturing
  3. > Industrial Equipment Market Trends
Global Intelligent Process Automation Market (2019-2025)

Global Intelligent Process Automation Market (2019-2025)

  • January 2020
  • 326 pages
  • ID: 5862267
  • Format: PDF
  • KBV Research

Summary

Table of Contents

The Global Intelligent Process Automation Market size is expected to reach $15.8 billion by 2025, rising at a market growth of 12.5% CAGR during the forecast period. Intelligent process automation is the implementation of artificial intelligence and connected new technologies, including computer vision, machine learning, cognitive automation, and robotic process automation. It is the combination of machine learning and robotic process automation, which assists human work and tends to progress over a period of time without any regulation. Intelligent process automation comprises technologies including robotic process automation, machine learning, natural language generation, smart workflow, and cognitive agents.

Organizations are implementing the IPA worldwide to run their business cost-effectively. IPA provides several business benefits, like human-robot orchestration, automation of repetitive and scheduled tasks, ensuring sound governance and reducing risk compliance, process visibility across the whole customer journey, and business agility and speeding up the rapidly changing business processes. The IPA enables companies to identify, model, assess, evaluate, improve, optimize, manage and automate different company procedures to improve their efficiency.

The adoption of intelligent process automation technologies is extending rapidly by companies around the world that intend to reduce operating costs without affecting the quality and effectiveness of business processes. The banking end-user segment reflects the highest acceptance rate of IPA solutions in the intelligent process automation market. In the banking sector, different interfaces connect different devices to enable the flow of transaction-related information. Such interfaces are controlled and monitored using IPA to ensure smooth transaction execution and overcome workflow bottlenecks. IPA technologies improve the accuracy and efficacy of various procedures and assist in regulatory and compliance reporting by gathering data from multiple systems and performing confirmation tests to provide detailed information on analysis.

Based on Component, the market is segmented into Solution and Services. Based on Application, the market is segmented into IT Operations, Application Management, Content Management, Security, Business Process Automation, and Others. Based on End User, the market is segmented into BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Media & Entertainment, Manufacturing and Others. Based on Regions, the market is segmented into North America, Europe, Asia Pacific, and Latin America, Middle East & Africa.

The major strategies followed by the market participants are Product launches and Partnerships, Collaborations, and Agreements. Based on the Analysis presented in the Cardinal matrix, Tata Consultancy Services Ltd., Wipro Limited, IBM Corporation, SAP SE, and Accenture PLC are some of the forerunners in the Intelligent Process Automation Market. The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Atos Group, Blue Prism Group PLC, Cognizant Technology Solutions Corporation, ExlService Holdings, Inc., Genpact Limited, IBM Corporation, Tech Mahindra Limited, Infosys Limited, Wipro Limited, SAP SE, Accenture PLC, Pegasystems, Inc., CGI, Inc., and Tata Consultancy Services Ltd.

Recent strategies deployed in Intelligent Process Automation Market

Partnerships, Collaborations, and Agreements:

Dec-2019: Tech Mahindra came into partnership with Celonis for driving enterprise performance. Under this partnership, both companies have deployed Artificial Intelligence (AI) solutions for Business Process Services (BPS) for supporting the digital transformation of customers.

Oct-2019: Atos came into partnership with Google Cloud for opening Google Cloud Artificial Intelligence (AI) Lab at its North American Headquarters in Irving, Texas. The new facility provides businesses and clients access to the latest analytics technologies.

Swp-2019: Blue Prism announced a partnership with Hyland for selling Blue Prism’s intelligent and connected-RPA platform.

Sep-2019: Genpact came into partnership with Celonis, a leader in enterprise performance acceleration software. Under the partnership, Genpact’s digital and process expertise in a variety of end-to-end services including finance and accounting would be combined with Celonis’ patented leading-edge process mining technology. This integration helps enterprises in identifying, transforming, and monitoring critical business operations.

Aug-2019: Wipro came into partnership with Blue Prism in order to open a Wipro Automation Lab in Melbourne, Australia. The lab would showcase the latest automation capabilities including Blue Prism’s connected-RPA platform and intelligent automation solutions.

Aug-2019: Wipro announced a partnership with Automation Anywhere in which the latter company aimed to provide robotic process automation (RPA) for Wipro Automation Lab.

Jun-2019: Blue Prism partnered with Synechron, a digital consulting firm for financial services. The partnership was aimed at helping the asset managers, banks, and insurance companies in defining business cases where Blue Prism’s connected-RPA platform can help drive intelligent automation for enhanced return on investment and increased productivity.

Jun-2019: Infosys’ EdgeVerve partnered with Jaggaer, a spend management company. The partnership was aimed at developing software products for customers in different industries.

May-2019: Blue Prism collaborated with CognitiveScale in which the latter company joined Blue Prism (AIM: PRSM) Technology Alliance Program (TAP). This collaboration would bring the power of open, scalable, and trusted AI into RPA for driving Intelligent Process Automation (IPA) forward.

May-2019: Tech Mahindra announced a partnership with Strands. In this partnership, the companies offer an integrated suite of secure and customized digital banking solutions. These solutions are powered by artificial intelligence (AI)-based integrated suite of secure and customized digital banking solutions to financial institutions.

May-2019: SAP teamed up with UiPath, an RPA company. The collaboration enabled businesses in using SAP solutions for accelerating their digital transformation, automate critical business operations, and ease migrations to SAP S/4HANA.

Apr-2019: Tech Mahindra collaborated with UiPath in which they launched end-to-end cognitive operations automation solutions in the domain of service desk operations. These solutions would help in accelerating the automation journey of an enterprise.

Acquisition and Mergers:

Dec-2019: CGI announced that it has completed the acquisition of SCISYS, a leading provider of IT services in Germany and the UK. The acquisition expanded its global business and local presence.

Oct-2019: Cognizant signed a definitive agreement to acquire Contino, a technology consulting firm. The acquisition would expand the scale and offerings of the former company.

Aug-2019: Cognizant acquired Zenith Technologies, a leader in life science manufacturing technology services. The acquisition extended Cognizant’s capabilities in designing, implementing, and maintaining end-to-end operational and information technology systems.

Jul-2019: IBM announced the acquisition of Red Hat for expanding its business and growth in hybrid cloud technologies.

Nov-2018: SAP acquired Contextor SAS, a leader in designing and integration of RPA. The acquisition reinforced the SAP business by accelerating the development and expansion of its SAP Leonardo Machine Learning portfolio.

Oct-2018: Atos completed the acquisition of Syntel, an integrated information technology and knowledge process services provider. The acquisition was aimed at accelerating the digital transformation of customers all over the world.

Sep-2018: Cognizant took over Advanced Technology Group (ATG), a provider of customer and revenue management consulting and implementation Services Company. The acquisition bolstered Cognizant’s offerings and scale.

Product Launches and Product Expansions:

Sep-2019: Infosys introduced Live Enterprise Suite, a comprehensive set of platforms, digital services, and solutions. This suite helps the incumbent enterprises in accelerating their digital innovation journey.

Aug-2019: EdgeVerve Systems, a subsidiary of Infosys unveiled AssistEdge RPA 18.0. This system fundamentally transforms the process automation by fostering a new human digital workforce.

May-2019: Atos launched BullSequana Edge, an AI edge server. The server manages and processes the Internet of Things (IoT) data using artificial intelligence applications for enabling the information to be analyzed in real-time.

Jan-2019: IBM unveiled new AI-powered innovations for the retail industry. The innovations have been helping the retail industries in accelerating customer experience through providing tools to optimize business and worker performance.

Nov-2018: Blue Prism introduced v6.4 and its new Blue Prism Digital Exchange (Blue Prism DX). DX is a robust intelligent automation marketplace that downloads and access pre-built artificial intelligence (AI), cognitive and disruptive technologies for creating a one-stop solution for scaling, building out, and adding skills to digital workers.

Oct-2018: EdgeVerve, a part of Infosys released AssistEdge Community Edition, a free version of its flagship AssistEdge automation platform. This Edition has been designed for PRA enthusiasts for self-learning automation and joining the rising artificial intelligence revolution.

Sep-2018: Genpact launched Cora CommandCenter, a cloud-based product. This product improves the enterprise’s digital workforce performance by reimagining how companies govern and monitor automation operations.

Geographical Expansions:

Jun-2019: Blue Prism opened a new office in Sweden for fulfilling the growing regional demand for its connected-RPA platform. This helped the company in expanding its geographical footprint.

Jan-2019: Accenture expanded its reach to Japan by opening a new Intelligent Operations Center in Fukuoka. The center is focused on helping enterprises in driving innovations.

Nov-2018: CGI opened an Innovation Center in Pittsburgh to strengthen its footprints in the United States.

Scope of the Study

Market Segmentation:

By Component

• Solution

• Services

By Application

• IT Operations

• Application Management

• Content Management

• Security

• Business Process Automation

• Others

By End User

• BFSI

• IT & Telecom

• Healthcare

• Retail & eCommerce

• Government & Defense

• Media & Entertainment

• Manufacturing

• Others

By Geography

• North America

o US

o Canada

o Mexico

o Rest of North America

• Europe

o Germany

o UK

o France

o Russia

o Spain

o Italy

o Rest of Europe

• Asia Pacific

o China

o Japan

o India

o South Korea

o Singapore

o Malaysia

o Rest of Asia Pacific

• LAMEA

o Brazil

o Argentina

o UAE

o Saudi Arabia

o South Africa

o Nigeria

o Rest of LAMEA

Companies Profiled

• Atos Group

• Blue Prism Group PLC

• Cognizant Technology Solutions Corporation

• ExlService Holdings, Inc.

• Genpact Limited

• IBM Corporation

• Tech Mahindra Limited

• Infosys Limited

• Wipro Limited

• SAP SE

• Accenture PLC

• Pegasystems, Inc.

• CGI, Inc.

• Tata Consultancy Services Ltd.

Unique Offerings

• Exhaustive coverage

• Highest number of market tables and figures

• Subscription based model available

• Guaranteed best price

• Assured post sales research support with 10% customization free

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 150+ Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.
Ahmad helps you find the right report:
Testimonials

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at
Ikea

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

FAQ
  • How we can help
    • I am not sure if the report I am interested in will fulfill my needs. Can you help me?
    • Yes, of course. You can call us at +33(0) 4 37 65 17 03 or drop us an email at researchadvisor@reportlinker.com to let us know more about your requirements.
    • We buy reports often - can ReportLinker get me any benefits?
    • Yes. Set up a call with a Senior Research Advisor to learn more - researchadvisor@reportlinker.com or +33(0) 4 37 65 17 03.
    • I have had negative experiences with market research reports before. How can you avoid this from happening again?
    • We advise all clients to read the TOC and Summary and list your questions so that we can get more insight for you before you make any purchase decision. A research advisor will accompany you so that you can compare samples and reports from different sources, and choose the study that is right for you.

  • Report Delivery
    • How and when I will receive my Report?
    • Most reports are delivered right away in a pdf format, while others are accessed via a secure link and access codes. Do note that sometimes reports are sent within a 12 hour period, depending on the time zones. However, you can contact us to escalate this. Should you need a hard copy, you can check if this option is offered for the particular report, and pay the related fees.
  • Payment conditions
    • What payment methods do you accept?
      1. Credit card : VISA, American Express, Mastercard, or
      2. You can download an invoice to pay by wire transfer, check, or via a Purchase Order from your company, or
      3. You can pay via a Check made out in US Dollars, Euros, or British Pounds for the full amount made payable to ReportLinker
    • What are ReportLinker’s Payment Terms?
    • All payments must normally be submitted within 30 days. However, you can let us know if you need extended time.
    • Are Taxes and duties included?
    • All companies based in France must pay a 20% tax per report. The same applies to all individuals based in the EU. All EU companies must supply their VAT number when purchasing to avoid this charge.
    • I’m not satisfied. Can I be refunded?
    • No. Once your order has been processed and the publisher has received a notification to send you the report, we cannot issue any refund or cancel any order. As these are not ‘traditional’ products that can be returned, reports that are dispatched are considered to be ‘consumed’.
  • User license
    • The license that you should acquire depends on the number of persons that need to access the report. This can range from Single User (only one person will have the right to read or access the report), or Department License (up to 5 persons), to Site License (a group of persons based in the same company location), or Corporate License (the entire company personnel based worldwide). However, as publishers have different terms and conditions, we can look into this for you.

ref:plp2020

Reportlinker.com © Copyright 2020. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.

Make sure you don’t miss any news and follow us on