1. Market Research
  2. > ICT Market Trends
Qatar Managed Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

Qatar Managed Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

  • February 2022
  • 144 pages
  • ID: 6231672
  • Format: PDF
  • Mordor Intelligence LLP


Table of Contents

Search Inside

The Qatar managed services market was valued at USD 467.04 million in 2021, and it is expected to reach USD 871.02 million by 2027, registering a CAGR of approximately 12.15% during the period of 2022-2027. The rapid adoption of cloud-based solutions by enterprises, increasing investment in information technology, growing adoption of Bring Your Own Device (BYOD) culture are expected to create ample opportunities for major vendors in Qatar.

Key Highlights
Managed services refer to a concept wherein a third-party service provider manages an organization’s in-house day-to-day management functions. Managed services primarily involve outsourcing infrastructure, printing, security, mobility, and other functions, though the ownership rights stay with the end-user. It is estimated that successful managed services deployment will help reduce IT cost by 25%-45% and increase operational efficiency by 45-65%. Managed services offer various benefits proven to positively impact the organization’s development that adopts such services as they can focus on their core expertise.
Small and medium-sized enterprises (SMEs) are expected to be the driving factors positively impacting the market growth, as more SMEs are looking to outsource non-core activities. SMEs are paramount to Qatar’s National Vision 2030, which has set up several strategic goals, including building a well-diversified economy. According to Fatora.io, an incubated startup operating within Qatar Science and Technology Park’s (QSTP), part of Qatar Foundation Research, Development, and Innovation, more than 96% of the 25,000 businesses in the private sector registered are classified as SMEs.
The market for managed services is expected to witness a high demand for managed security and infrastructure services, finance and technology, and IT services. There has been a tremendous shift toward managed services and applications for short and long-term company goals. As managed services enable the companies to access enhanced applications and services, it primarily helps them target their core strategic areas while outsourcing the rest of the operations to the service providers that have the operational expertise in that domain.
The outbreak of the COVID-19 pandemic in 2020 has increased the demand for managed security services in the healthcare sector. There has been a sharp rise in the healthcare industry’s cyberattacks during the COVID-19 global pandemic, particularly attacks using ransomware, business email compromise (BEC), and socially engineered spear-phishing.
Therefore, the government has released a Zero-trust Model, which is a holistic approach setup for cybersecurity involving several processes and technologies through which access to all resources is authenticated and verified. Moreover, in 2021, Qatar Computing Research Institute (QCRI) built a tool that uses enterprise data logs to determine dormant attackers and amplify low attack signals within the network of enterprises. Such research and development enables partnership opportunities for the managed service providers in the market and enhances the need for outsourcing of managed services.

Key Market Trends

Managed Cloud Services is Expected to Drive the Market

Managed cloud services primarily provide partial or complete cloud management for the public environments and Hybrid IT. The managed cloud service providers (MCSP) have been offering significant value, taking care of the crucial aspects of the cloud. These responsibilities may include migration, security, optimization, configuration, and optimization. Major advantages of these MCSPs are resource optimization, cloud integration, and flat, predictable spending.
The managed cloud services may encompass a variety of IT tasks that includes engineering on-demand, operations management, 24/7 help desk support, along hosting and implementation. By offloading these types of crucial tasks to a managed service provider, organizations can free up their internal IT teams to focus on more complex initiatives and efforts that may drive new business outcomes.
Moreover, the increasing cloud adoption across multiple industries has significantly boosted cloud service providers. Reliance on these services providers is majorly being driven by the organizations’ inability to manage all the crucial cloud-related tasks in-house. This has eventually given rise to the managed cloud services trend in the country. The cloud-managed services offer organizations comprehensive cloud management support by handing over the complete responsibility of the cloud operations to these MSPs.
Furthermore, organizations, especially small and medium enterprises (SMEs), have been increasingly embracing cloud solutions due to their major advantages. Qatar has been among one of the top adopters of cloud solutions in the overall Middle-East region, and cloud adoption is further anticipated to witness a significant rise in the next few years.
Additionally, the cloud offers a number of service models depending on the business needs, which include Infrastructure as a Service, Platform as a Service, and Software as a Service. The key characteristics of the cloud are that it is significantly secure, on-demand, offers access to networks everywhere, has rapid elasticity, along is a metered service.

Government Sector is Expected to hold the majority share

The government agencies that are working in the country primarily handle multiple responsibilities that include attending to the needs of their constituents while also making sure that the community infrastructure and services are working optimally. The rising technological advancements have made the technology even more essential for the government to function properly and seamlessly.
Working with a managed service provider can take the routine IT maintenance and management tasks off the shoulders of these government agencies, enabling them to better focus on core government matters. Managed services have been an affordable way to ensure that the data centers, network, telecommunications, and cloud resources are operating securely and reliably and that the government technology stays as per the current trends.
Moreover, just managing technology is not the government’s core concern, but the agencies need technology to serve their constituents as well. Technology is increasingly making various government services accessible to the citizens; however, it has also exposed crucial information to various types of risks. Managing these risks has increasingly become complicated by the fact that these government agencies work with a tight and fluctuating budget. Therefore, managed service providers can help these agencies optimize their technology and protect sensitive information while staying within their allocated budget.
Increasing investments in smart city projects are also anticipated to provide scope for the managed service providers. The increase in smart cities increases the percentage of the connected environment. In order to maintain properly connected infrastructure, the government could increase its focus on managed services.
For instance, in July 2021, Microsoft Qatar announced that along with a global consortium of partners that were led by Ooredoo, joined the Ministry of Transportation and Communications to bring to life TASMU Platform, which is a one-of-a-kind smart city solution.

Competitive Landscape

Qatar managed services market is competitive due to the presence of a few major players like MEEZA QSTP LLC, Gulf Business Machines Qatar W.L.L., Diyar Group, Paramount Computer Systems FZ-LLC, and Ooredoo Q.P.S.C. ?These major players, with a prominent share in the market, are focusing on expanding their customer base across foreign countries. These companies are leveraging strategic collaborative initiatives to increase their market share and increase their profitability. However, with technological advancements and product innovations, mid-size to smaller companies are increasing their market presence by securing new contracts and by tapping new markets.

January 2022 - Vodafone Qatar and Microsoft announced that they are building on their existing partnership to provide more digital solutions to nationwide businesses. The companies will integrate their technology suites by incorporating Microsoft Azure into Vodafone’s IoT product and service offerings. Qatar’s business customers, including public and private enterprises government entities, are expected to experience highly secure, reliable, and customized features and benefits from Vodafone’s IoT solutions hosted on Microsoft Azure.
December 2021 - Ooredoo Q.P.S.C. partnered with Zscaler Zero Trust Exchange Platform to transition securely to the cloud. This new partnership will enable Ooredoo customers to receive support for their transformation strategy to build a secure cloud environment as the foundation for providing secure and convenient access to all business applications.

Additional Benefits:

The market estimate (ME) sheet in Excel format
3 months of analyst support

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 150+ Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

ReportLinker may already be registered as a supplier with your company. If you want to Order by PO, check with us first and we'll let you know if we are a registered supplier and what the vendor number is. Otherwise, we'll provide you with the necessary information to register ReportLinker as a vendor.

Ahmad helps you find the right report:

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

  • How we can help
    • I am not sure if the report I am interested in will fulfill my needs. Can you help me?
    • Yes, of course. You can call us at +33(0) 4 37 65 17 03 or drop us an email at [email protected] to let us know more about your requirements.
    • We buy reports often - can ReportLinker get me any benefits?
    • Yes. Set up a call with a Senior Research Advisor to learn more - [email protected] or +33(0) 4 37 65 17 03.
    • I have had negative experiences with market research reports before. How can you avoid this from happening again?
    • We advise all clients to read the TOC and Summary and list your questions so that we can get more insight for you before you make any purchase decision. A research advisor will accompany you so that you can compare samples and reports from different sources, and choose the study that is right for you.

  • Report Delivery
    • How and when I will receive my Report?
    • Most reports are delivered right away in a pdf format, while others are accessed via a secure link and access codes. Do note that sometimes reports are sent within a 12 hour period, depending on the time zones. However, you can contact us to escalate this. Should you need a hard copy, you can check if this option is offered for the particular report, and pay the related fees.
  • Payment conditions
    • What payment methods do you accept?
      1. Credit card : VISA, American Express, Mastercard, or
      2. You can download an invoice to pay by wire transfer, check, or via a Purchase Order from your company, or
      3. You can pay via a Check made out in US Dollars, Euros, or British Pounds for the full amount made payable to ReportLinker
    • What are ReportLinker’s Payment Terms?
    • All payments must normally be submitted within 30 days. However, you can let us know if you need extended time.
    • Are Taxes and duties included?
    • All companies based in France must pay a 20% tax per report. The same applies to all individuals based in the EU. All EU companies must supply their VAT number when purchasing to avoid this charge.
    • I’m not satisfied. Can I be refunded?
    • No. Once your order has been processed and the publisher has received a notification to send you the report, we cannot issue any refund or cancel any order. As these are not ‘traditional’ products that can be returned, reports that are dispatched are considered to be ‘consumed’.
  • User license
    • The license that you should acquire depends on the number of persons that need to access the report. This can range from Single User (only one person will have the right to read or access the report), or Department License (up to 5 persons), to Site License (a group of persons based in the same company location), or Corporate License (the entire company personnel based worldwide). However, as publishers have different terms and conditions, we can look into this for you.


Reportlinker.com © Copyright 2022. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.

Make sure you don’t miss any news and follow us on