IP Telephony Market by Offering, Type, Call Type, Installation Type, Enterprise Size and End User : Global Opportunity Analysis and Industry Forecast, 2021–2030

IP Telephony Market by Offering (Solutions and Services), Type (Integrated Access/Session Initiation Protocol (SIP) Trunking, Managed IP PBX, and Hosted IP PBX), Call Type (International Calls and Domestic Calls), Installation Type (Wired and Wireless), Enterprise Size (Large Enterprise and Small & Medium Enterprises) and End User (Corporate, Government, Residential): Global Opportunity Analysis and Industry Forecast, 2021–2030

IP telephony refers to any phone system that uses an internet connection to send and receive voice data. Unlike a regular telephone that uses landlines to transmit analog signals, IP phones connect to the internet through a router and modem. IP telephone systems use the Internet Protocol (IP) or other digital protocols to transfer voice communications over the internet. Moreover, the internet-based phone technology has exponentially improved. IP telephony also offers HD voice quality, cheaper running costs, and advanced business phone features.
Increase in adoption of IP telephony due to its enhanced features such as call routing, voice mails and various high-tech operations is driving the expansion of the market. In addition, increasing demand for IP telephony has emerged from the growing e-commerce sector and organizations’ increasing reliance on IP telephony. Therefore, these are some of the factors propelling the market growth. However, the quality of a company’s IP telephony system majorly depends on its internet connection. If the network bandwidth is low, the service is bound to suffer. Therefore, this is a major factor limiting the IP telephony market. On the contrary, many companies are investing heavily in integrating 5G technology in their IP telephony systems. For instance, Ericsson, a networking and telecommunication company, purchased Vonage, a cloud communications provider, for $6.2 billion in order to provide tools for integrating communication services in 5G applications that operate on Ericsson’s telecom and corporate infrastructure solutions. As a result, these advantages will only encourage more organizations to use IP telephony systems. Thus, integration of 5G technology in IP telephony systems is anticipated to boost the growth of the market in future.
The IP Telephony market is segmented on the basis of offering, type, call type, installation type, enterprise size, end user and region. By offering, it is bifurcated into solutions (hardware and software) and services (consulting/ implementation and maintenance). By type, it is classified into integrated access/Session Initiation Protocol (SIP) Trunking, managed IP PBX, and hosted IP PBX. Based on call type, it is segregated into international calls and domestic calls. By installation type, the market is divided into wired and wireless. Based on enterprise size, it is segmented into large enterprise and small & medium enterprises. By end user, the market is segmented into corporate, government and residential. By region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The report analyzes the profiles of key players operating in the IP telephony industry such as DIALPAD, INC., Freshworks Inc., Intermedia.net, Inc., Microsoft, Mitel Networks Corp., Ooma, Inc., RingCentral MVP, Vonage, Ziff Davis, Inc., and 8x8, Inc. These players have adopted various strategies to increase their market penetration and strengthen their position in the IP telephony market.

Key benefits for stakeholders
• The study provides in-depth analysis of the global IP telephony market along with the current & future trends to illustrate the imminent investment pockets.
• Information about key drivers, restrains, & opportunities and their impact analysis on the global IP telephony market size are provided in the report.
• Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
• The quantitative analysis of the global IP telephony market from 2021 to 2030 is provided to determine the market potential.

Key market segments

By Offering
• Solutions
• Hardware
• Software
• Services
• Consulting/ Implementation
• Maintenance

By Type
• Integrated Access/Session Initiation Protocol (SIP) Trunking
• Managed IP PBX
• Hosted IP PBX

By Call Type
• International Calls
• Domestic Calls

By Installation Type
• Wired
• Wireless

By Enterprise Size
• Large Enterprise
• Small & Medium Enterprises

By End User
• Corporate
• Government
• Residential

By Region
• North America
o U.S.
o Canada
• Europe
o UK
o Germany
o France
o Italy
o Spain
o Netherlands
o Rest of Europe

• Asia-Pacific
o China
o Japan
o India
o Australia
o South Korea
o Rest of Asia-Pacific
• LAMEA
o Latin America
o Middle East
o Africa

Key market players
• DIALPAD, INC.
• Freshworks Inc.
• Intermedia.net, Inc.
• Microsoft
• Mitel Networks Corp.
• Ooma, Inc.
• RingCentral MVP
• Vonage
• Ziff Davis, Inc.
• 8x8, Inc.