1. Market Research
  2. > ICT
  3. > Software Market Trends
Global Crowdsourced Testing Market Size, Share & Industry Trends Analysis Report By Enterprise Size, By Vertical, By Deployment Type, By Testing Type, By Platform, By Regional Outlook and Forecast, 2022 - 2028

Global Crowdsourced Testing Market Size, Share & Industry Trends Analysis Report By Enterprise Size, By Vertical, By Deployment Type, By Testing Type, By Platform, By Regional Outlook and Forecast, 2022 - 2028

  • April 2022
  • 312 pages
  • ID: 6283411
  • Format: PDF
  • KBV Research


Table of Contents

The Global Crowdsourced Testing Market size is expected to reach $2.6 billion by 2028, rising at a market growth of 9.1% CAGR during the forecast period.

Crowdsourced testing, commonly referred to as crowd testing, is a novel approach to quality assurance. It integrates human abilities with technological advancements in order to eliminate issues that plague traditional testing. Crowdsourcing leverages a dispersed and temporary workforce of various independent testers instead of conducting testing within an organization. Crowdsourced testing is a type of testing that involves using a crowd-sourced platform to connect manual testers from all over the world for various testing projects. Internal testing differs from crowd-sourced testing. It is, although, a real-time chance for developers to test their software in a real-world setting & update their apps in response to comments and suggestions from external testers. To analyse their applications, the majority of the top players rely on crowd-sourced testing methods.

To be specific, Crowdsourced testing is a method of testing that involves delegating software testing tasks to a group of expert quality assurance testers via an online platform. It is regarded as a cost-effective method of accelerating interactive software development. It also helps to improve the quality of developers’ web and software products. Real-world multi-platform testing, flexibility, and instantaneity, are all advantages of crowdsourced testing.

Businesses and testers benefit from crowd-sourced testing because of its scalability. It gives testers or enterprises the flexibility they need to efficiently scale testing procedures. Businesses & testers can hire crowd testers on demand for their projects. Businesses can execute several tests at the very same time with the support of crowd-sourced testing, reducing the total time to market. Because organizations do not have to invest in a permanent quality assurance resource, crowd-sourced testing is economical and inexpensive.

COVID-19 Impact

The COVID-19 pandemic has had a significant impact on market and customers’ behavior, as well as economies and communities. The healthcare, telecommunications, utilities, media & entertainment, and government verticals work around the clock to maintain conditions and provide essential services to everyone. In the face of the COVID-19 pandemic, the telecom sector, in particular, is playing a critical role in supporting the digital infrastructure of several countries around the world. In addition, offline businesses suffered severe damage, while online businesses witnessed a rise in online demand and revenue. Many businesses shifted from offline business to online business realizing the boost in business of companies that already are operating completely from online mode.

Market Growth Factors

High demand for crowdsourced testing across large enterprises

Crowdsourced testing aids in achieving a high degree of quality assurance, development & release process, and bug handling, all of which are important to their development teams, as well as increasing the overall quality & responsiveness of the organization. As a result, testing takes less time and effort, provides access to worldwide testers for findings, and aids in the delivery of higher-quality applications. In addition, open innovation initiatives have been the gold standard for certain multinational corporations.

Need for scaling software quality assurance to improve user experience

Due to growing digitization, the rate of technology adoption among businesses has surged during the past few years. As the world becomes more digital, the number of digital products & services grows. Various android devices were found. With so many different types of mobile devices & operating systems on the market, businesses are scrambling to figure out how to test their apps on all of them to deliver the best possible user experience. To reduce the requirement for a feature-rich & customer-focused product offering, they invest in novel end-user testing techniques, such as crowdsourced testing.

Market Restraining Factors

Concerns about data privacy regulations all over the world

Organizations are rapidly switching to crowdsourced testing services to help them scale QA. In addition, there are several government regulations that imposed in order to protect privacy. For example, with the adoption of the General Data Protection Rule (GDPR), a new European Union (EU) regulatory framework, businesses are figuring out how to effectively comply with the regulation. Crowdsourcing is becoming more popular in software testing, which raises concerns regarding data privacy & security. Crowd testers must use test data that does not match any personal data to comply with GDPR requirements.

Enterprise Size Outlook

Based on Enterprise Size, the market is segmented into Large Enterprises and Small & Medium Enterprises (SMEs). Small & medium-sized enterprise segment garnered a substantial revenue share in the crowdsourced testing market in 2021. For SMEs, the deployment of crowd-sourced testing is likely to result in lower costs and increased productivity. The primary characteristics that are likely to encourage SMEs to use crowd-sourced testing at a rapid rate include increased reliability, better scalability, user interaction capabilities, CD & CI, and better efficiency.

Vertical Outlook

Based on Vertical, the market is segmented into Telecom & IT, Retail, Healthcare, BFSI, Media & Entertainment, and Others. Telecom and IT segment acquired the highest revenue share in the crowdsourced testing market in 2021. The growth of the market in this vertical can be linked to an increase in the demand for safe software testing services among IT & telecom companies. Billing update systems, operations, and maintenance platforms, and web-based platforms are all majorly incorporating automated software solutions. These platforms would necessitate a highly secure & scalable interface, increasing the market’s demand for automated software testing services.

Deployment Type Outlook

Based on Deployment Type, the market is segmented into On-premise and Cloud. Cloud segment procured a significant revenue share in the crowdsourced testing market in 2021. Because of benefits such as enhanced collaboration, the opportunity to share designs with stakeholders, a little or no installation process, and an integrated data management system, the demand for cloud-based platforms has increased in recent years. In addition, in the aftermath of the coronavirus pandemic, businesses are rapidly implementing cloud-based CAD software, which provides employees with remote access to a software solution for producing and amending technical drawings for ongoing projects.

Testing Type Outlook

Based on Testing Type, the market is segmented into Functionality Testing, Usability Testing, Localization Testing, Security Testing, Performance Testing, and Others. The Functionality testing segment acquired the highest revenue share in the crowdsourced testing market in 2021. The crowd-sourced testing vendors give the product with necessary functional testing methodologies to make sure it is ready for the final release. Several highly qualified testers are hired to efficiently execute functionality testing so that the program can be released to the public. It is a way used by businesses to determine whether or not the software is created with the user in mind. This procedure is performed by checking it from the beginning to the end without the need to comprehend how the development code works internally. It works by exposing bugs in testing before the product’s wide-scale release. Crowdsourced testers ensure that the components of a software application, such as the user interface, error circumstances, text handling, & missing functionalities, are checked.

Platform Outlook

Based on Platform, the market is segmented into Web Application, Mobile Application, and Others. Mobile application platform segment garnered a significant revenue share in the crowdsourced testing market in 2021. There is a rise in the number of mobile-based applications. Customers want the apps to perform smoothly on their phones across a wide range of devices, operating systems, and network services. Mobile app testing is a method of promoting a software product as a high-quality app. With increased competition & consumer expectations, the success of software applications is determined by the user experience they provide.

Regional Outlook

Based on Regions, the market is segmented into North America, Europe, Asia Pacific, and Latin America, Middle East & Africa. North America emerged as the leading segment in the crowdsourced testing market with largest revenue share in 2021. In this region, the United States controls a large proportion of the market. In terms of the use of Crowd-sourced testing-based products and services, the regional market is observing various growth prospects. The United States and Canada are major contributors to technology development in this region, and the increasing fragmentation of devices necessitates the use of crowdsourced testing to ensure a decent user experience across as many devices as feasible.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include EPAM Systems, Inc., Infosys Limited, Cigniti Technologies Limited, Qualitest, Qualitrix Technologies Pvt. Ltd., Synack, Inc., Digivante Limited, Wipro Limited, Ubertesters, Inc., and Flatworld Solutions Pvt. Ltd.

Strategies deployed in Crowdsourced Testing Market

Feb-2021: Qualitest took over QA Infotech, a well-established independent Quality Assurance company in India. This acquisition aimed to allow the new company formed to serve its customers in a better manner by giving best-in-class testing solutions & broadened delivery capacity. In addition, the acquisition would also help the co-development of advanced testing solutions with a unique emphasis on automation in a digital environment.

Jun-2020: Qualitest introduced Qualisense, an AI-Powered Software Testing & QA Toolkit. It would utilize ML to aid companies in further better software development strategies, lower the costs of making sure software quality, and streamline testing.

Feb-2020: Infosys came into a partnership with Applause App Quality, a crowdsourced testing solution company. The partnership would aid Infosys in creating end-to-end testing services for its clients. The partnership would solidify Applause’s capability to deliver clients supreme-quality digital testing services. Additionally, the companies would make sure that Infosys clients’ digital experiences are re-validated by actual customers & highly vetted testers before new features are unveiled into the market hence enhancing their clients’ customer satisfaction ratings

Dec-2019: EPAM System expanded its product line crowd testing software solutions. The upgraded QA testing would aid software teams to verify that products work in actual-world conditions before they are introduced. By the addition of user story testing to the test IO platform, businesses would be provided with a wide list of bugs from pure exploratory testing, as well as they would also get pre-release feedback from actual people on actual devices.

Oct-2018: Cigniti Technologies formed a partnership with Passbrain. This partnership aimed to leverage each other’s offerings to aid customers in designing, testing & validating websites, leading apps, & digital products. With this partnership, Cigniti would further uplift the Passbrains’ global vetted community of in excess of 50,000 user testers & testing professionals.

Scope of the Study

Market Segments covered in the Report:

By Enterprise Size

• Large Enterprises

• Small & Medium Enterprises (SMEs)

By Vertical

• Telecom & IT

• Retail

• Healthcare


• Media & Entertainment

• Others

By Deployment Type

• On-premise

• Cloud

By Testing Type

• Functionality Testing

• Usability Testing

• Localization Testing

• Security Testing

• Performance Testing

• Others

By Platform

• Web Application

• Mobile Application

• Others

By Geography

• North America

o US

o Canada

o Mexico

o Rest of North America

• Europe

o Germany

o UK

o France

o Russia

o Spain

o Italy

o Rest of Europe

• Asia Pacific

o China

o Japan

o India

o South Korea

o Singapore

o Malaysia

o Rest of Asia Pacific


o Brazil

o Argentina


o Saudi Arabia

o South Africa

o Nigeria

o Rest of LAMEA

Companies Profiled

• EPAM Systems, Inc.

• Infosys Limited

• Cigniti Technologies Limited

• Qualitest

• Qualitrix Technologies Pvt. Ltd.

• Synack, Inc.

• Digivante Limited

• Wipro Limited

• Ubertesters, Inc.

• Flatworld Solutions Pvt. Ltd.

Unique Offerings

• Exhaustive coverage

• Highest number of market tables and figures

• Subscription based model available

• Guaranteed best price

• Assured post sales research support with 10% customization free

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 150+ Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

ReportLinker may already be registered as a supplier with your company. If you want to Order by PO, check with us first and we'll let you know if we are a registered supplier and what the vendor number is. Otherwise, we'll provide you with the necessary information to register ReportLinker as a vendor.

Grace helps you find the right report:

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

  • How we can help
    • I am not sure if the report I am interested in will fulfill my needs. Can you help me?
    • Yes, of course. You can call us at +33(0) 4 37 65 17 03 or drop us an email at [email protected] to let us know more about your requirements.
    • We buy reports often - can ReportLinker get me any benefits?
    • Yes. Set up a call with a Senior Research Advisor to learn more - [email protected] or +33(0) 4 37 65 17 03.
    • I have had negative experiences with market research reports before. How can you avoid this from happening again?
    • We advise all clients to read the TOC and Summary and list your questions so that we can get more insight for you before you make any purchase decision. A research advisor will accompany you so that you can compare samples and reports from different sources, and choose the study that is right for you.

  • Report Delivery
    • How and when I will receive my Report?
    • Most reports are delivered right away in a pdf format, while others are accessed via a secure link and access codes. Do note that sometimes reports are sent within a 12 hour period, depending on the time zones. However, you can contact us to escalate this. Should you need a hard copy, you can check if this option is offered for the particular report, and pay the related fees.
  • Payment conditions
    • What payment methods do you accept?
      1. Credit card : VISA, American Express, Mastercard, or
      2. You can download an invoice to pay by wire transfer, check, or via a Purchase Order from your company, or
      3. You can pay via a Check made out in US Dollars, Euros, or British Pounds for the full amount made payable to ReportLinker
    • What are ReportLinker’s Payment Terms?
    • All payments must normally be submitted within 30 days. However, you can let us know if you need extended time.
    • Are Taxes and duties included?
    • All companies based in France must pay a 20% tax per report. The same applies to all individuals based in the EU. All EU companies must supply their VAT number when purchasing to avoid this charge.
    • I’m not satisfied. Can I be refunded?
    • No. Once your order has been processed and the publisher has received a notification to send you the report, we cannot issue any refund or cancel any order. As these are not ‘traditional’ products that can be returned, reports that are dispatched are considered to be ‘consumed’.
  • User license
    • The license that you should acquire depends on the number of persons that need to access the report. This can range from Single User (only one person will have the right to read or access the report), or Department License (up to 5 persons), to Site License (a group of persons based in the same company location), or Corporate License (the entire company personnel based worldwide). However, as publishers have different terms and conditions, we can look into this for you.
Purchase Reports From Reputable Market Research Publishers


Reportlinker.com © Copyright 2022. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.

Make sure you don’t miss any news and follow us on