1. Home
  2. > Transportation Market Trends
Non-Emergency Medical Transportation Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Service Type and Application

Non-Emergency Medical Transportation Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Service Type and Application

  • August 2022
  • 345 pages
  • ID: 6321060
  • Format: PDF
  • The Insight Partners


Table of Contents

Search Inside

The non-emergency medical transportation market is expected to grow from US$ 8,658.87 million in 2021 to US$ 15,579.98 million by 2028; it is estimated to grow at a CAGR of 9.0% from 2022 to 2028.

The market growth is attributed to the growing need for non-emergency medical transportation, rising incidence of chronic disease, and increasing geriatric population. However, lack of efficient oversight systems, rise in fraud by NEMT companies, and lack of transportation services in rural areas hamper the market growth.
Non-emergency medical transportation (NEMT) service providers are widely known to serve Medicaid beneficiaries. Patients and healthcare consumers who need to be transported to medical facilities, avoiding expensive commuting options, for regular appointments and check-ups can avail NEMT services, including ambulance services, wheelchair-assisted services, stretchers, flight services, and courier services.
Canada is witnessing a rising aging population.Thus, incidence of age-related chronic diseases and their management are growing and evolving challenges.

In the 2018 Health Care in Canada (HCIC) survey, more than half of the Canadian adults were suffering from one or more chronic illness(es), such as arthritis, cardiovascular disease, mental health disorders, and lung disease. Despite increasing concerns about the health, the prevalence of dementia, as represented by reported memory problems affecting with daily living, remains relatively low.
Inaccessibility to health care due to lack of transportation affects the most vulnerable groups of society, such as low-income inner-city residents who often belong to racial/ethnic minority communities.Across Canada, there is a growing momentum among government and nongovernment organizations as they develop policies and programs to support active transportation and healthy built environments.

The Travel Assistance Program (TAP) helps alleviate some of the transportation costs for eligible British Columbia residents who must travel within the province for non-emergency medical specialist services unavailable in their own community.TAP is a corporate partnership between the Ministry of Health and private transportation carriers.

The program is coordinated by the Ministry of Health and the transportation partners who agree to waive or discount their regular fees. Therefore, the increasing prevalence of chronic disease in Canada fuels the growth of the non-emergency medical transportation market.
States and healthcare providers are looking forward to partner with transportation network companies (TNCs) to enhance access to care.TNCs, such as Uber or Lyft, are typically characterized by their on-demand ride-hailing capabilities and easy-to-use mobile apps.

These capabilities will allow them to resolve the availability and scheduling concerns related to NEMT services.Additionally, collaboration with TNCs will help NEMT services providers to deal with states’ program integrity concerns as these systems maintain automatic electronic ride records.

Various TNCs are currently developing or are engaged in partnerships with NEMT and individual healthcare service providers.For instance, Circulation, a Boston-based startup, partnered with Uber and Lyft, as well as traditional medical transportation providers to develop an NEMT system that closely resembles the TNC model.

The partnerships have resulted in multiple pilot programs, starting at healthcare facilities in Boston, Delaware, and Pennsylvania, with further prospects of spreading to over 1,000 facilities across the country. Circulation now serves patients insured by Medicaid, Medicare, and dual-eligible and commercial insurance programs.
NEMT is reshaping healthcare trends and consumer habits.TNCs pursue partnerships and government contracts that guarantee stable revenue streams.

They are propelling the transition of the conventional healthcare sector to a modern healthcare mobility marketplace, but brokers still control the market.To retain their dominance, brokers are modernizing their services and transitioning into NEMT–TNC hybrid models.

In states that allow health mobility companies to hire independent contractor drivers, NEMT players are placing their network of drivers while also outsourcing rides to Uber and Lyft.
The emerging markets in developing economies offer lucrative growth opportunities to major players to expand their business and geographic reach.The adoption of NEMT services is likely to increase in regions, including Asia Pacific and the Middle East & Africa, in the coming years.

The regions invest significantly in the healthcare sector and create awareness regarding NEMT services.The growing healthcare expenditure in economies, including India, China, and the UAE, creates notable opportunities.

These countries are witnessing an increase in adult and geriatric populations.Geriatric age group may need regular check-ups and weekly doctor’s visits to maintain their health.

Also, there is a rise in the number of people who need NEMT services to reach healthcare facilities in countries, such as India and China. Also, the incidence of chronic conditions is increasing. In addition, there is a rise in the number of start-up companies operating in the healthcare sectors in India and China. Therefore, the market in developing countries is likely to show high growth potential during the forecast period.
Service Type Insights
The non-emergency medical transportation market is segmented on the basis of service type and application.Based on service type, the market is segmented into private pay patient transportation, insurance-backed patient transportation, courier services, and others.

The private pay patient transportation segment is estimated to account for the largest market share and is expected to register the highest CAGR during the forecast period.The private pay patient transportation services include assistance for hospital visits, pharmacy pick-ups, and different healthcare-related journeys for Medicaid members.

Various benefits of private pay patient transportation are custom NEMT rates of reimbursement with higher margins compared to other, ease of travel during off-peak hours in addition to regular business hours, and flexibility in billing process compared to Medicaid based services. Currently, private pay transportation is essential aspect for shifting the insurance scenario in the NEMT businesses especially for non-Medicaid members.

The Centers for Disease Control and Prevention, Association of Indian Medical Device Industry, Australian Institute of Health and Welfare, German Arthroplasty Registry, and the Hindustan Syringes and Medical Devices are among the primary and secondary sources referred to while preparing the report on the non-emergency medical transportation market.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 150+ Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

ReportLinker may already be registered as a supplier with your company. If you want to Order by PO, check with us first and we'll let you know if we are a registered supplier and what the vendor number is. Otherwise, we'll provide you with the necessary information to register ReportLinker as a vendor.

Grace helps you find the right report:

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

  • How we can help
    • I am not sure if the report I am interested in will fulfill my needs. Can you help me?
    • Yes, of course. You can call us at +33(0) 4 37 65 17 03 or drop us an email at [email protected] to let us know more about your requirements.
    • We buy reports often - can ReportLinker get me any benefits?
    • Yes. Set up a call with a Senior Research Advisor to learn more - [email protected] or +33(0) 4 37 65 17 03.
    • I have had negative experiences with market research reports before. How can you avoid this from happening again?
    • We advise all clients to read the TOC and Summary and list your questions so that we can get more insight for you before you make any purchase decision. A research advisor will accompany you so that you can compare samples and reports from different sources, and choose the study that is right for you.

  • Report Delivery
    • How and when I will receive my Report?
    • Most reports are delivered right away in a pdf format, while others are accessed via a secure link and access codes. Do note that sometimes reports are sent within a 12 hour period, depending on the time zones. However, you can contact us to escalate this. Should you need a hard copy, you can check if this option is offered for the particular report, and pay the related fees.
  • Payment conditions
    • What payment methods do you accept?
      1. Credit card : VISA, American Express, Mastercard, or
      2. You can download an invoice to pay by wire transfer, check, or via a Purchase Order from your company, or
      3. You can pay via a Check made out in US Dollars, Euros, or British Pounds for the full amount made payable to ReportLinker
    • What are ReportLinker’s Payment Terms?
    • All payments must normally be submitted within 30 days. However, you can let us know if you need extended time.
    • Are Taxes and duties included?
    • All companies based in France must pay a 20% tax per report. The same applies to all individuals based in the EU. All EU companies must supply their VAT number when purchasing to avoid this charge.
    • I’m not satisfied. Can I be refunded?
    • No. Once your order has been processed and the publisher has received a notification to send you the report, we cannot issue any refund or cancel any order. As these are not ‘traditional’ products that can be returned, reports that are dispatched are considered to be ‘consumed’.
  • User license
    • The license that you should acquire depends on the number of persons that need to access the report. This can range from Single User (only one person will have the right to read or access the report), or Department License (up to 5 persons), to Site License (a group of persons based in the same company location), or Corporate License (the entire company personnel based worldwide). However, as publishers have different terms and conditions, we can look into this for you.


Reportlinker.com © Copyright 2023. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.

Make sure you don’t miss any news and follow us on