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Multi-Vendor Support Services Global Market Report 2022: Ukraine-Russia War Impact

Multi-Vendor Support Services Global Market Report 2022: Ukraine-Russia War Impact

  • December 2022
  • 175 pages
  • ID: 6370357
  • Format: PDF
  • The Business Research Company


Table of Contents

Major players in the multi-vendor support services market are AT and T Inc, Dell Technologies Inc, Furukawa Co Ltd, Hitachi Ltd, HP Inc, International Business Machines Corp, Microsoft Corp, Service Express LLC, XS International Inc, Zensar Technologies Ltd, Lenovo, Abtech Technologies, Oracle, Fujitsu, CXtec, Curvature, Citycomp, Broadcom, Quantum Corp, Blue Sky Group Ltd, Softcat plc, Evernex Group SAS, NEC Corporation, Clear Technologies Inc, OnX Enterprise Solutions, Symantec Corporation, Citrix Systems Inc, Park Place, Ensure, MCSA Group and Banjo.

The global multi-vendor support services market is expected to grow from $57.20 billion in 2021 to $59.53 billion in 2022 at a compound annual growth rate (CAGR) of 4.08%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, surge in commodity prices, and supply chain disruptions, effecting many markets across the globe. The multi-vendor support services market is expected to reach $67.58 billion in 2026 at a compound annual growth rate (CAGR) of 3.22%.

The multi-vendor support services market consists of sales of multi-vendor support services by entities (organizations, sole traders, and partnerships) that are used by businesses to support both their products and multiple products from other manufacturers.Multivendor Support reduces downtime by streamlining problem identification and resolution across the business environment.

Multi-vender support service means services provided by multiple vendors for items such as consulting, education, management of the information systems, systems planning, development, integration and maintenance, and training in the organization.

The main type of multi-vendor support services includes hardware support services and software support services.The hardware support services offer hardware services to expand and extend the base warranties for data center and endpoint systems by delivering high-quality world-class services and networking hardware services.

The services are applied in sales and marketing, financial and accounting, supply chain, IT operations, and others both small & medium-sized enterprises and large enterprises. The verticals using the service include banking, financial services & insurance, telecom & IT, media & entertainment, travel & logistics, and others.

North America was the largest region in the multi-vendor support services market in 2021.Asia-Pacific is expected to be the fastest-growing region in the forecast period.

The regions covered in the multi-vendor support services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

A significant increase and presence of technology providers will propel the growth of multi-vendor support services during the forecast period.The need for IT enterprises and skills is rising as technology continues to permeate every area of the commercial and business environment, and this demands vendor support services for effective technology implementation.

For instance, in November 2019, application management services for Oracle were introduced by Rimini Street Inc., a provider of IT business software products and services. The breadth of Oracle applications covered by the service includes JD Edwards, E-Business Suite, PeopleSoft, and Siebel, among many others. Therefore, a significant increase and presence of technology providers will drive market growth.

Demand for multi-vendor support services by telecom operators is a new trend gaining popularity in the multi-vendor support services market.To offer services suitable for 2G/3G/4G, future 5G mobile, data, TV, fixed line, and unified communications, communication service providers (CSPs) are developing complicated multi-vendor networks (UC).

For instance, in September 2021, Vodafone successfully tested a system with the help of Benu Networks, Casa Systems, Cisco, and Nokia that would make it quicker and simpler to deploy faster-fixed broadband services to both new and current customers throughout Europe. This is a step in enabling the present monolithic, single-supplier broadband gateways to benefit from increased technical innovation from a more varied supply chain that is called Disaggregated BNG technology will alter the way the broadband networks are created.

In September 2021, Service Express, a US-based data center solutions provider, acquired The ICC Group for an undisclosed amount.With this acquisition, Service Express and ICC group will use their experience to deliver complete multivendor services in the UK.

The acquisition also strengthens Service Express in UK service offerings and gives clients more tools to manage expenses and improve infrastructure strategy. The ICC Group is a UK-based company providing multivendor experience in hardware maintenance and managed services.

The countries covered in the multi-vendor support services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK and USA.

The multi-vendor support services market research report is one of a series of new reports that provides multi-vendor support services market statistics, including multi-vendor support services industry global market size, regional shares, competitors with a multi-vendor support services market share, detailed multi-vendor support services market segments, market trends and opportunities, and any further data you may need to thrive in the multi-vendor support services industry. This multi-vendor support services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

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