Summary
This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and information presented in the public domain."After a challenging 2020, Canadian businesses had the discretionary budgets to make capital investment in IT products and services in 2021. With critical skills in short supply, buyers engaged external services firms for transformation projects to improve business operations and competitive capabilities. IT and business services firms are well positioned to use 2021 demand to fill sales funnels and to establish strong book-to-bill ratios that will provide benefits throughout 2022," says Jim Westcott, research manager, Application Solutions, IDC Canada.
