IDC's Worldwide Services Taxonomy
Services Taxonomy Changes for 2022
Taxonomy Overview
Comments on Services Overview Market
Hierarchical Mapping: Services Primary/Secondary Markets
Services Market Classifications
Foundation Market View
Services Extraction Market View
Definitions
Standard Services View
Project-Oriented Services
Business Consulting
Exceptions and ExclusionsIT Consulting
Exceptions and ExclusionsSystems Integration
Exceptions and ExclusionsNetwork Consulting
Exceptions and ExclusionsNetwork Integration
Custom Application Development
Exceptions and ExclusionsManaged Services
Business Process Outsourcing
Key Horizontal Business Process Outsourcing ServicesHuman Resources Business Process Outsourcing ServicesProcurement Business Process Outsourcing ServicesFinance and Accounting Business Process Outsourcing ServicesCustomer Care Business Process Outsourcing Services"Other" Horizontal Business Process Outsourcing ServicesTraining Business Outsourcing ServicesLogistics Business Process OutsourcingVertical (Industry-Specific) Business Process Outsourcing ServicesBusiness Process as a ServiceApplication Management
Exceptions and ExclusionsHosted Application Management
Exceptions and ExclusionsIT Outsourcing
Exceptions and ExclusionsNetwork and Endpoint Outsourcing
Exceptions and ExclusionsHosting Infrastructure Services
Exceptions and ExclusionsSupport Services
Customer Success Services
Exceptions and ExclusionsHardware Deploy and Support
Deployment ServicesDecommissioning ServicesSupport ServicesManaged Support ServicesProtection Services (Accidental Damages)Software Deploy and Support
Deploy ServicesSupport ServicesPackaged SoftwareIT Education and Training
Exceptions and ExclusionsFoundation Markets Outside of IDC's Standard Services View
Digital Engineering and Operational Technology Services
Product Engineering Services
Operational Technology Services
Digital Engineering Services
Core Elements
Target Industries
Business Skills Training
Exceptions and ExclusionsCarrier Network Infrastructure Outsourcing
Exceptions and ExclusionsDiscrete Testing Services
Exceptions and ExclusionsOutsourced Document Services
Exceptions and ExclusionsMarketing Services (a New IDC Foundation Market)
Marketing and Advertising Services
'Note on Data Professional ServicesMedia Services
Services Extraction Markets
3rd Platform Extraction Markets
Four Pillars
Business Analytics ServicesCloud ServicesEnterprise Mobility ServicesSocial Business ServicesInnovation Accelerators
Internet of Things ServicesBlockchain ServicesBusiness Model Extraction Markets
Digital Services
What Are Digital Services?
Digital Transformation
Digital Strategy Consulting ServicesCustomer Experience Services
'Strategy ServicesMarketing and Design Transformation Services Experience Design and Build Services
Spatial Design Services
Marketing and Advertising Services
Media Services
Sales and Channel Support Services
Experience Platform ManagementCustomer Care Business Process Services
Digital Workplace Services
What Are the Main Types of Digital Workplace Services That Employees Will See, and How Will They Change Their Workstyle?What Are the Back-End Transformations That Employers Must Make to Enable Them to Institute Digital Workplace Services Effectively?Offshore Services
Infrastructure Extraction Markets
Security Services
Managed ServicesProject-Oriented ServicesSupport ServicesStorage Services
Business Continuity/Disaster Recovery Services
Datacenter Services
Server Virtualization Services
Learn More
Methodology
Appendix
Appendix A: IDC's Services Market Forecast and Competitive Analysis Methodology
Demand-Side Methodology
External Services SpendingAddressable MarketCaptive MarketServices Spending ModelServices Spending SurveysForecast AssumptionsForecasting MethodologySupply-Side Methodology
Company Revenue ModelingStandards for Defining RevenueBookingsRevenue RecognitionCaptive RevenueServices Partnering and Subcontracting RevenueProduct Resell RevenueCalendar Versus Fiscal YearTreatment of Exchange RatesAllocating Revenue to Geographic RegionsHistorical Data ReportingDetermination of "Other"Vendor Revenue Allocation Top-Line Data ModelAppendix B: IDC's Services Market Forecast and Competitive Analysis Methodology
Synopsis