Executive Snapshot

NEW MARKET DEVELOPMENTS AND DYNAMICS

Situation Overview

Business Environment, 1Q20

Demand and Prices

Oil Prices

Electricity Prices

Customer Care and Billing, 1Q20

Enel to Offer New Services to Domestic Customers

NYSERDA Offers Free Energy Assessments to All NY Homeowners

Customer Engagement, 1Q20

Itron, Bidgely Bring Combined Distributed Intelligence and Next-Gen Enterprise Analytics for Electric and Dual-Fuel Utilities

Itron, Smart Energy Water Partner on Customer Experience

Smart Metering, 1Q20

Tacoma Public Utilities Selects Partner for an Advanced Metering Project

Ameren Completes 900 Grid Modernization Projects in One Year

The U.K. Installs 4 Millionth SMETS2 Smart Meter

Italy's Green Energy Utility Partners to Explore New Services

Landis+Gyr Reveals Next-Gen Advanced Meter Revelo

Digital Transformation, 1Q20

Oracle Buys LiveData Utilities

Landis+Gyr Unveils New Cellular Meter and Services Solution

CGI Launches OpenGrid360 Suite for Utilities

Centrica, sonnen Install Network of Home Energy Storage Systems

U.S.-Israeli Group Launches $21.4 Million Water-Energy Initiative

Major eMobility Agreements, 1Q20

LS Power Acquires U.S.' Largest EV Charging Network

Enel X Launches Next-Generation EV Charging Product Line

ABB, IONITY Partner on 2nd Phase of EV Charger Rollout Initiative

U.K. Government Doubles Funding for Residential EV Charging

DEWA Maps EV Charging Stations Across 14 Digital Channels

Total Wins Europe's Largest Contract for EV Charging Infrastructure

Volvo's Bus Plant in Bor?s, Sweden Solely Powered by Renewables

E.ON, Volkswagen Partner on Resilient, Cost-Effective, Ultra-Fast EV Charging

U.K. Commits $47 Million to eMobility R&D

Spain's Grupo Ruiz Secures EIB Loan to Fund 173 Low-Carbon Buses

EIB, Enel Close $76 Million eMobility Funding Package

Smart City Initiatives and Developments, 1Q20

Toyota Unveils Plans to Build Prototype Next-Generation Smart City

London City Launches Green Energy Company

The City of Stockholm Selects Itron to Deploy Intelligent Streetlights

EIB Signs Loan to Develop Zero-Energy Buildings

New Renewable Energy Company Launches in Sweden

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Synopsis