Table of Contents

IDC Opinion

In This Study

Methodology

Respondents

Interviews

Situation Overview

Overall Budget and Spending

Enterprise WAN and Datacenter

Software-Defined Network

Collaboration and Contact Center

Future Outlook

Essential Guidance

Learn More

Related Research

Synopsis

Table: Top 3 Most Important Criteria in the Vendor/Telecom Service Provider Selection Process (%)

Table: Top 3 Networking Investment Drivers in Datacenter Deployment (%)

Table: Top 3 Networking Investment Drivers in Campus Deployment (%)

Table: Top 3 Factors in Considering or Implementing SDN (%)

Table: Top 3 Inhibitors for Implementing SDN (%)

Table: Top 3 Initiatives in Driving Communications and Network Investments in the Next 12 Months

Figure: Estimated Annual Spend for Telco Providers in Asia/Pacific

Figure: Estimated Annual Spend for Services

Figure: Bandwidth Spend for WAN

Figure: Internet Services Spend

Figure: Layer 2+3 Ethernet Switch Budget Spent on Campus and Datacenter Deployments

Figure: Layer 2+3 Ethernet Switch Budget Spent on Campus and Datacenter Deployments by Size

Figure: WAN Service Provider Status

Figure: Top 3 Most Important Criteria in the Vendor/Telecom Service Provider Selection Process

Figure: Features Used on Network-Based MPLS IP VPN

Figure: Features Used on Network-Based MPLS IP VPN

Figure: Corporate Offices/Branches Bandwidth Requirement

Figure: Datacenter Bandwidth Requirement

Figure: Expectations of Current Datacenter Infrastructure and Hosting Needs

Figure: Datacenter Hosting Locations

Figure: Top 3 Networking Investment Drivers in Datacenter Deployment

Figure: Top 3 Networking Investment Drivers in Campus Deployment

Figure: Organization Views on SDN

Figure: Top 3 Factors in Considering or Implementing SDN

Figure: Top 3 Inhibitors for Implementing SDN

Figure: Credibility of Vendors' SDN Strategy for SMEs

Figure: IP Telephony Deployment

Figure: Enterprise Videoconferencing Solutions Deployment

Figure: Contact Center Tools Deployment

Figure: Collaborative Apps Deployment

Figure: Email, Contacts, and Calendar Deployment

Figure: Percentage of IP Telephony Moving to Cloud

Figure: Percentage of Enterprise Videoconferencing Solutions Moving to Cloud

Figure: Percentage of Contact Center Tools Moving to Cloud

Figure: Percentage of Collaborative Tools Moving to Cloud

Figure: Percentage of Email, Contacts, and Calendar Moving to Cloud

Figure: Preferred Modes of Payment for Collaboration Solutions

Figure: Stakeholders Consulted by SMEs When Planning for Collaboration Investments and Roadmaps

Figure: Most Trusted Channels in Delivering IP Telephony

Figure: Most Trusted Channels in Delivering Enterprise Videoconferencing Solutions

Figure: Most Trusted Channels in Delivering Contact Center Solutions

Figure: Most Trusted Channels in Delivering Collaborative Apps

Figure: Most Trusted Channels in Delivering Email, Contacts, and Calendar

Figure: Most Trusted Channels in Delivering Unified Communications Professional Services

Figure: Top 3 Initiatives in Driving Communications and Network Investments in the Next 12 Months

Figure: SDN Budget Allocation

Figure: Percentage of SDN-Capable Campus Network

Figure: Percentage of SDN-Capable Datacenter Network

Figure: Contact Center Investment Priorities in the Next 12-24 Months

Figure: Business Outcomes with Collaboration Deployments in the Next 12 Months