Table of Contents

IDC Opinion

In This Study

IT Executive Program Research Agenda

Situation Overview

Performing the Root Cause Analysis

Step 1: Gather Basic Information About the Project

Step 2: Ask the Project Team and Other Stakeholders What They Think Is Causing the Project Failure

Step 3: Analyze the Requirements

Project-Level Requirements

Work-in-Progress-Level Requirements

Step 4: Analyze the Project Team

Step 5: Analyze the Project Governance Process and Business Owner Involvement

Step 6: Analyze the Testing Approach

Step 7: Analyze the Project Processes

The Project Plan

Non-Value-Adding Activities

Step 8: Analyze the Use of Services

Lack of Service Usage

Ineffective Service Usage

Step 9: Analyze the Issue Management Process

Step 10: Analyze the Mandated Enterprise Project Policies and Procedures

Prioritizing the Potential Root Causes

Future Outlook

Essential Guidance

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Related Research

Synopsis

Figure: IT Executive Program Research Agenda Themes