Table of Contents

IDC Energy Insights Opinion

In This Study

Definitions

Oil and Gas Industry

Methodology

Survey Respondent Profiles

Situation Overview

Oil and Gas Firms Believe in a Better Tomorrow

The Approach

ICT Budget Splits Between Internal and External IT Spending

Western European Oil and Gas Companies and Their IT Vendors/Service Providers

Customer Service and Support as well as Low Cost of Ownership: The Most Sought-After Qualities in an IT Vendor

IT Providers Need to Work to Satisfy Companies

Future Outlook

Oil and Gas Companies Hoping to Increase their External IT Spending

Key IT Challenges for Western European Oil and Gas Companies in 2015

Business Initiatives for Western European Oil and Gas Companies in the Next 12 Months

The Status of Enterprise and LOB IT Solutions

Current Investment Plans for Enterprise IT Solutions

Investment Plans for LOB IT Solutions

Investing in a New Solution

The 3rd Platform Pillars: Oil and Gas Companies' Approach to Mobility, Big Data, Social Media, and Cloud

Aligning Business Process with Mobile Technology

Big Data and Analytics

Social Media Tools

Cloud Computing

Essential Guidance

Actions to Consider

Learn More

Related Research

Synopsis

Table: Western Europe Oil and Gas Respondent Distribution

Table: Western Europe Oil and Gas Respondent Profiles by Functional Area and Country (%)

Figure: Western Europe Oil and Gas Business Outlook for the Next 12-18 Months

Figure: Western Europe Oil and Gas ICT Operating Budget Distribution

Figure: Western Europe Oil and Gas Primary IT Supplier Selection Criteria by Level of Importance

Figure: Western Europe Oil and Gas Primary IT Supplier Selection Criteria by Level of Satisfaction

Figure: Western Europe Oil and Gas Primary IT Supplier Selection Criteria: Level of Importance versus Level of Satisfaction

Figure: Western Europe Oil and Gas Expected Changes in External IT Spending in the Next 12 Months

Figure: Western Europe Oil and Gas IT Budget Distribution by Activity

Figure: Oil and Gas Companies' Key IT Challenges in 2014

Figure: Western Europe Oil and Gas Leading Business Initiatives to Support IT Decisions by Importance

Figure: Western Europe Oil and Gas Industry Software Spending by Application

Figure: Western Europe Oil and Gas Enterprise IT Solution Investment Plans

Figure: Western Europe Oil and Gas LOB IT Solution Investment Plans

Figure: Western Europe Oil and Gas LOB IT Investment Plans for New Solutions

Figure: Western Europe Oil and Gas Devices to Access Corporate Resources or Services by Mobile Environment

Figure: Western Europe Oil and Gas Mobile Software Adoption and Investment Plans

Figure: Western Europe Oil and Gas Mobile Software Corporate Applications Access Investment Plans

Figure: Western Europe Oil and Gas Big Data Adoption

Figure: Western Europe Oil and Gas Big Data Solution Usage

Figure: Western Europe Oil and Gas Big Data Solution Use Cases

Figure: Western Europe Oil and Gas Social Media Adoption

Figure: Western Europe Oil and Gas Reasons for Using Social Media Tools

Figure: Western Europe Oil and Gas Private Cloud Adoption Trends

Figure: Western Europe Oil and Gas Public Cloud Adoption Trends