TABLE OF CONTENTS

1 INTRODUCTION 14
1.1 OBJECTIVES OF THE STUDY 14
1.2 MARKET DEFINITION 14
1.2.1 MARKET SCOPE 15
1.2.2 MARKETS COVERED 15
1.2.3 YEAR 15
1.3 CURRENCY 16
1.4 LIMITATIONS 16
1.5 STAKEHOLDERS 16
2 RESEARCH METHODOLOGY 17
2.1 RESEARCH DATA 17
2.2 SECONDARY DATA 18
2.2.1 KEY DATA FROM SECONDARY SOURCES 18
2.3 PRIMARY DATA 19
2.3.1 KEY DATA FROM PRIMARY SOURCES 19
2.3.2 KEY INDUSTRY INSIGHTS 20
2.4 MARKET SIZE ESTIMATION 20
2.4.1 BOTTOM-UP APPROACH 21
2.4.2 TOP-DOWN APPROACH 21
2.5 MARKET BREAKDOWN AND DATA TRIANGULATION 23
2.5.1 ASSUMPTIONS 24
3 EXECUTIVE SUMMARY 25
4 PREMIUM INSIGHTS 29
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN OSS/BSS MARKET 29
4.2 OSS/BSS MARKET - TOP SOLUTION SEGMENT 29
4.3 GLOBAL OSS/BSS MARKET 30
4.4 OSS/BSS REGION-WISE MARKET POTENTIAL 30
4.5 OSS/BSS END USER MARKET 31
4.6 LIFE CYCLE ANALYSIS, BY REGION, 2015 31
5 MARKET OVERVIEW 33
5.1 INTRODUCTION 34
5.2 EVOLUTION 34
5.3 MARKET SEGMENTATION 35
5.4 MARKET DYNAMICS 35
5.4.1 DRIVERS 36
5.4.1.1 Cost-effective business processes to gain competitive edge in the industry 36
5.4.1.2 OSS/BSS supports standards framed by communication service providers (CSP's) and government 37
5.4.2 RESTRAINTS 37
5.4.2.1 Gap between order activation and processing dissatisfies the customers 37
5.4.2.2 Requirement of highly proficient specialists by new telecom operators to manage OSS/BSS functions 37
5.4.3 OPPORTUNITIES 38
5.4.3.1 Adaptation of big data, M2M, and virtualization 38
5.4.3.2 Transition to next generation network 38
5.4.4 CHALLENGES 39
5.4.4.1 Difficult to Deploy OSS/BSS solutions in traditional systems 39
5.4.4.2 Dynamic business nature of telecom operators 39
6 INDUSTRY TRENDS 41
6.1 INTRODUCTION 41
6.2 TOP VENDORS ECOSYSTEMS 41
6.3 STRATEGIC BENCHMARKING 42
6.3.1 PRODUCT ENHANCEMENTS AND EXPANSIONS 42
6.3.2 MERGERS AND ACQUISITIONS, STRATEGIC AGREEMENTS, AND JOINT VENTURES 43
6.4 VALUE CHAIN 43
7 GLOBAL OSS/ BSS MARKET ANALYSIS, BY SOLUTION 45
7.1 INTRODUCTION 46
8 GLOBAL OSS MARKET ANALYSIS, BY OSS SOLUTION 48
8.1 INTRODUCTION 49
8.2 NETWORK PLANNING & DESIGN 50
8.3 SERVICE DELIVERY 51
8.4 SERVICE FULFILLMENT 53
8.5 SERVICE ASSURANCE 55
8.6 CUSTOMER CARE 56
8.7 OTHERS 59
9 GLOBAL BSS MARKET ANALYSIS, BY BSS SOLUTION 61
9.1 INTRODUCTION 62
9.2 CUSTOMER MANAGEMENT 63
9.3 PRODUCT/SERVICE MANAGEMENT 64
9.4 REVENUE MANAGEMENT 66
9.5 ORDER MANAGEMENT 68
9.6 OTHERS 70
10 GLOBAL OSS/BSS MARKET ANALYSIS, BY END USER 72
10.1 INTRODUCTION 73
10.2 TELECOM ENTERPRISES 74
10.3 BFSI 76
10.4 RETAIL 77
10.5 GOVERNMENT 79
10.6 MANUFACTURING 80
10.7 OTHERS 82
11 GLOBAL OSS/BSS MARKET ANALYSIS: BY REGION 84
11.1 INTRODUCTION 85
11.2 NORTH AMERICA 86
11.3 EUROPE 88
11.4 ASIA-PACIFIC 91
11.5 MIDDLE EAST AND AFRICA 93
11.6 LATIN AMERICA 96
12 COMPETITIVE LANDSCAPE 99
12.1 OVERVIEW 99
12.2 COMPETITIVE SITUATION AND TRENDS 100
12.2.1 MERGERS & ACQUISITIONS 101
12.2.2 AGREEMENTS, PARTNERSHIPS, ALLIANCES, AND COLLABORATIONS 101
12.2.3 NEW PRODUCT DEVELOPMENTS 102
13 COMPANY PROFILES 103
13.1 INTRODUCTION 103
(Overview, Financials, Products & Services, Strategy, and Developments)*
13.2 AMDOCS 104
13.3 ACCENTURE 107
13.4 HEWLETT - PACKARD (HP) 110
13.5 IBM 113
13.6 ORACLE CORPORATION 116
13.7 TATA CONSULTANCY SERVICES (TCS) 119
13.8 ERICSSON 122
13.9 TECH MAHINDRA 124
13.10 HUAWEI TECHNOLOGY 126
13.11 NOKIA NETWORKS 128
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted companies.
14 APPENDIX 131
14.1 INSIGHTS OF INDUSTRY EXPERTS 131
14.2 DISCUSSION GUIDE 132
14.3 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 135
14.4 AVAILABLE CUSTOMIZATIONS 136
14.5 RELATED REPORTS 137
LIST OF TABLES

TABLE 1 OSS/BSS MARKET SIZE AND GROWTH RATE, 2013-2020 (USD MILLION, Y-O-Y %) 26
TABLE 2 INCREASING NEW BUSINESS STANDARDS AND COST SAVING WHILE MANAGING NETWORKS IS FACILITIACED BY OSS/BSS SOLUTIONS IS DRIVING THE GROWTH OF OSS/BSS MARKET 37
TABLE 3 LACK OF HIGHLY PROFICIENT SPECIALIST IN OSS/BSS PROCESSES FIELD IS HAMMERING THE GROWTH OF THE OSS/BSS MARKET 38
TABLE 4 ADOPTATION OF M2M, BIG DATA, AND VIRTULIZATION WITH NEXT GENERATION NETWORK ARCHTECTURE IS GENERATING HUGE OPPORTUNITIES FOR THE OSS/BSS MARKET 39
TABLE 5 INTEGRATING OSS/BSS IS A KEY CHALLENGE FOR THE GROWTH OF THIS MARKET 39
TABLE 6 GLOBAL OSS/BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 46
TABLE 7 GLOBAL OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 47
TABLE 8 OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 49
TABLE 9 NETWORK PLANNING & DESIGN MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 50
TABLE 10 NETWORK PLANNING DESIGN MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 51
TABLE 11 SERVICE DELIVERY MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 52
TABLE 12 SERVICE DELIVERY MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 53
TABLE 13 SERVICE FULFILLMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 54
TABLE 14 SERVICE FULFILLMENT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 54
TABLE 15 SERVICES ASSURANCE MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 55
TABLE 16 SERVICE ASSURANCE MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 56
TABLE 17 CUSTOMER CARE MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 57
TABLE 18 CUSTOMER CARE MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 58
TABLE 19 OTHERS SOLUTION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 59
TABLE 20 OTHERS SOLUTION MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 60
TABLE 21 BSS MARKET SIZE, BY BSS SOLUTION, 2013-2020 (USD MILLION) 62
TABLE 22 CUSTOMER MANAGEMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 63
TABLE 23 CUSTOMER MANAGEMENT MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 64
TABLE 24 PRODUCT/SERVICE MANAGEMENT MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 65
TABLE 25 PRODUCT/SERVICE MANAGEMENT MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 66
TABLE 26 REVENUE MANAGEMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 67
TABLE 27 REVENUE MANAGEMENT MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 68
TABLE 28 ORDER MANAGEMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 69
TABLE 29 ORDER MANAGEMENT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 69
TABLE 30 OTHERS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 70
TABLE 31 OTHERS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 71
TABLE 32 GLOBAL OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 74
TABLE 33 TELECOM: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION,
2013-2020 (USD MILLION) 75
TABLE 34 TELECOM: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION,
2013-2020 (USD MILLION) 75
TABLE 35 BFSI: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 76
TABLE 36 BFSI: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION,
2013-2020 (USD MILLION) 76
TABLE 37 BFSI: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION,
2013-2020 (USD MILLION) 77
TABLE 38 BFSI: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 77
TABLE 39 RETAIL: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION,
2013-2020 (USD MILLION) 78
TABLE 40 RETAIL: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTIONS,
2013-2020 (USD MILLION) 78
TABLE 41 RETAIL: GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 79
TABLE 42 GOVERNMENT: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION,
2013-2020 (USD MILLION) 79
TABLE 43 GOVERNMENT: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION,
2013-2020 (USD MILLION) 80
TABLE 44 GOVERNMENT: GLOBAL OSS/BSS MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 80
TABLE 45 MANUFACTURING: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION,
2013-2020 (USD MILLION) 81
TABLE 46 MANUFACTURING: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION,
2013-2020 (USD MILLION) 81
TABLE 47 MANUFACTURING: GLOBAL OSS/BSS MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 82
TABLE 48 OTHERS: GLOBAL OSS/BSS MARKET SIZE, BY OSS SOLUTION,
2013-2020 (USD MILLION) 82
TABLE 49 OTHERS: GLOBAL OSS/BSS MARKET SIZE, BY BSS SOLUTION,
2013-2020 (USD MILLION) 83
TABLE 50 OTHERS: GLOBAL OSS/BSS MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 83
TABLE 51 GLOBAL OSS/BSS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 85
TABLE 52 NORTH AMERICA OSS/BSS MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 87
TABLE 53 NORTH AMERICA OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 87
TABLE 54 NORTH AMERICA BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 87
TABLE 55 NORTH AMERICA OSS/BSS MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 88
TABLE 56 EUROPE OSS/BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 89
TABLE 57 EUROPE OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 90
TABLE 58 EUROPE BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 90
TABLE 59 EUROPE OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 90
TABLE 60 NORTH AMERICA OSS/BSS MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 92
TABLE 61 APAC OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 92
TABLE 62 APAC BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 92
TABLE 63 APAC OSS/BSS MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 93
TABLE 64 MIDDLE EAST AND AFRICA OSS/BSS MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 94
TABLE 65 MIDDLE EAST AND AFRICA OSS MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 95
TABLE 66 MIDDLE EAST AND AFRICA BSS MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 95
TABLE 67 MIDDLE EAST AND AFRICA OSS/BSS MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 95
TABLE 68 LATIN AMERICA OSS/BSS MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 97
TABLE 69 LATIN AMERICA OSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 97
TABLE 70 LATIN AMERICA BSS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 97
TABLE 71 LATIN AMERICA OSS/BSS MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 98
TABLE 72 MERGERS & ACQUISITIONS, 2013-2015 101
TABLE 73 AGREEMENTS, PARTNERSHIPS, ALLIANCES, AND COLLABORATIONS, 2013-2015 101
TABLE 74 NEW PRODUCT DEVELOPMENTS, 2013-2015 102
LIST OF FIGURES

FIGURE 1 RESEARCH DESIGN 17
FIGURE 2 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM UP APPROACH 21
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 21
FIGURE 4 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 22
FIGURE 5 MARKET BREAKDOWN DATA TRIANGULATION APPROACH 23
FIGURE 6 OSS / BSS MARKET SIZE, REGIONAL SNAPSHOT (2015-2020): LATIN AMERICA IS EXPECTED TO GROW AT HIGHEST CAGR IN THE NEXT FIVE YEARS 26
FIGURE 7 OSS/BSS MARKET SIZE, END-USER SNAPSHOT (2015-2020): MARKET FOR MANUFACTURING IS EXPECTED TO GROW WITH THE HIGHEST CAGR IN THE DURING THE FORECAST PERIOD 26
FIGURE 8 OSS MARKET SIZE, SOLUTION SNAPSHOT (2015-2020): SERVICE DELIVERY IS EXPECTED TO DOMINATE THE MARKET BY 2020 27
FIGURE 9 BSS MARKET SIZE, SOLUTION SNAPSHOT (2015-2020): ORDER MANAGEMENT IS EXPECTED TO GROW WITH THE HIGHEST CAGR IN THE DURING THE FORECAST PERIOD 27
FIGURE 10 OSS/BSS MARKET SHARE, 2015 - NORTH AMERICA IS EXPECTED TO EXHIBIT THE HIGHEST MARKET SHARE IN 2015 28
FIGURE 11 RISE IN ADOPTION OF NETWORK PLANNING & DESIGN, BILLING AND CUSTOMER MANAGEMENT SOLUTIONS ARE THE KEY DRIVERS FOR THE OSS/BSS MARKET 29
FIGURE 12 OSS SOLUTIONS IS EXPECTED TO GAIN THE HIGHEST TRACTION IN TERMS OF CAGR AND MARKET SIZE 29
FIGURE 13 NORTH AMERICA TO HOLD THE LARGEST SHARE IN THE OSS/BSS MARKET
IN 2015 30
FIGURE 14 NORTH AMERICA IS EXPECTED TO DOMINATE THE OSS/BSS MARKET 30
FIGURE 15 TELECOM ENTERPRISE WILL CONTINUE TO DOMINATE THE OSS/BSS MARKET IN THE COMING FIVE YEARS 31
FIGURE 16 MIDDLE EAST & AFRICA TO ENTER GROWTH STAGE WHILE EUROPE IS EXPECTED TO SOON ENTER THE MATURE PHASE 32
FIGURE 17 OSS/BSS MARKET SEGMENTATION 35
FIGURE 18 MARKET DYNAMICS OF OSS/BSS MARKET 36
FIGURE 19 STRATEGIC BENCHMARKING: AMDOCS'S NEW PRODUCT TO PROVIDE BETTER CUSTOMER MANAGEMENT FACILITIES TO TELECOM USERS 42
FIGURE 20 STRATEGIC BENCHMARKING: ACCENTURE ADOPTED INORGANIC STRATE GIES TO GROW IN THE OSS/BSS MARKET 43
FIGURE 21 OSS SOLUTION IS LEADING THE OSS/BSS MARKET BY SOLUTIONS 46
FIGURE 22 TELECOM ENTERPRISE TO LEAD THE GLOBAL OSS/BSS MARKET, BY END USER 47
FIGURE 23 NETWORK PLANNING & DESIGN MARKET TO EXHIBIT THE FASTEST GROWTH RATE IN THE OSS SOLUTION MARKET 49
FIGURE 24 NETWORK PLANNING AND DESIGN IS EXPECTED TO SHOW HIGHEST CAGR GROWTH RATE IN THE LATIN AMERICA REGION 50
FIGURE 25 NETWORK PLANNING AND DESIGN IS EXPECTED TO REGISTER HIGHEST GROWTH IN TELECOM SECTOR 51
FIGURE 26 SERVICE DELIVERY IS EXPECTED TO SHOW HIGHEST GROWTH IN LA REGION 52
FIGURE 27 SERVICE DELIVERY TO EXHIBIT HIGHEST GROWTH IN TELECOM SECTOR 52
FIGURE 28 SERVICE FULFILMENT IS EXPECTED TO EXHIBIT HIGHEST GROWTH IN LATIN AMERICA 53
FIGURE 29 SERVICE FULFILMENT IS EXPECTED TO EXHIBIT HIGHEST GROWTH IN LATIN AMERICA 54
FIGURE 30 SERVICE ASSURANCE MARKET IS EXPECTED TO EXHIBIT HIGHEST CAGR GROWTH IN LATIN AMERICA REGION 55
FIGURE 31 SERVICE ASSURANCE MARKET TO EXHIBIT HIGHEST GROWTH IN THE TELECOM SECTOR 56
FIGURE 32 CUSTOMER CARE MARKET IS EXPECTED TO EXHIBIT HIGHEST CAGR GROWTH IN LATIN AMERICA 57
FIGURE 33 CUSTOMER CARE MARKET IS EXPECTED TO SHOW HIGHEST GROWTH IN THE TELECOM SECTOR 58
FIGURE 34 OTHERS SOLUTION IS EXPECTED TO EXHIBIT HIGHEST GROWTH IN LATIN AMERICA 59
FIGURE 35 OTHERS SOLUTION IS EXPECTED TO EXHIBIT HIGHEST GROWTH IN THE TELECOM SECTOR 60
FIGURE 36 CUSTOMER MANAGEMENT IS LEADING THE BSS MARKET, BY BSS SOLUTION 62
FIGURE 37 CUSTOMER MANAGEMENT IS EXPECTED TO REGISTER HIGHEST GROWTH IN LATIN AMERICA REGION 63
FIGURE 38 MANUFACTURING IS EXPECTED TO REGISTER HIGHEST GROWTH IN GLOBAL OSS/BSS MARKET 64
FIGURE 39 PRODUCT/SERVICE MANAGEMENT IS EXPECTED TO EXHIBIT HIGHEST CAGR GROWTH IN LATIN AMERICA 65
FIGURE 40 PRODUCT/SERVICE MANAGEMENT TO REGISTER HIGHEST GROWTH IN THE TELECOM SECTOR 66
FIGURE 41 REVENUE MANAGEMENT TO EXHIBIT HIGHEST GROWTH IN LATIN AMERICA 67
FIGURE 42 REVENUE MANAGEMENT TO WITNESS HIGHEST GROWTH IN THE TELECOM SECTOR 67
FIGURE 43 ORDER MANAGEMENT MARKET TO EXHIBIT HIGHEST GROWTH IN THE LATIN AMERICA REGION 68
FIGURE 44 ORDER MANAGEMENT MARKET TO EXHIBIT HIGHEST GROWTH IN THE TELECOM SECTOR 69
FIGURE 45 OTHERS MARKET TO EXHIBIT CONSIDERABLE GROWTH IN LATIN AMERICA 70
FIGURE 46 OTHERS MARKET TO EXHIBIT HIGHEST GROWTH IN THE TELECOM SECTOR 71
FIGURE 47 GLOBAL OSS/BSS MARKET, BY END USER 73
FIGURE 48 TELECOM, BFSI & GOVERNMENT ARE THE TOP THREE END USERS ESTIMATED TO REGISTER CONSIDERABLE GROWTH DURING THE FORECAST PERIOD 74
FIGURE 49 LATIN AMERICA WILL EXHIBIT THE HIGHEST GROWTH RATE IN THE OSS/BSS MARKET 85
FIGURE 50 NORTH AMERICA OSS/BSS MARKET: SNAPSHOT 86
FIGURE 51 EUROPE OSS/BSS MARKET: SNAPSHOT 89
FIGURE 52 ASIA-PACIFIC OSS/BSS MARKET: SNAPSHOT 91
FIGURE 53 MIDDLE EAST AND AFRICA OSS/BSS MARKET: SNAPSHOT 94
FIGURE 54 LATIN AMERICA OSS/BSS MARKET: SNAPSHOT 96
FIGURE 55 COMPANIES ADOPTED MERGERS & ACQUISITIONS AS THE KEY GROWTH STRATEGIES FROM 2013-2015 99
FIGURE 56 MARKET EVALUATION FRAMEWORK 100
FIGURE 57 BATTLE FOR MARKET SHARE: AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS ARE THE KEY STRATEGIES 100
FIGURE 58 GEOGRAPHIC REVENUE MIX OF TOP MARKET PLAYERS 103
FIGURE 59 AMDOCS: COMPANY SNAPSHOT 104
FIGURE 60 ACCENTURE: COMPANY SNAPSHOT 107
FIGURE 61 ACCENTURE: SWOT ANALYSIS 109
FIGURE 62 HEWLETT-PACKARD: COMPANY SNAPSHOT 110
FIGURE 63 HEWLETT-PACKARD: SWOT ANALYSIS 112
FIGURE 64 IBM: COMPANY SNAPSHOT 113
FIGURE 65 IBM: SWOT ANALYSIS 115
FIGURE 66 ORACLE: COMPANY SNAPSHOT 116
FIGURE 67 ORACLE: SWOT ANALYSIS 118
FIGURE 68 TCS: COMPANY SNAPSHOT 119
FIGURE 69 TCS: SWOT ANALYSIS 121
FIGURE 70 ERICSSON: COMPANY SNAPSHOT 122
FIGURE 71 TECH MAHINDRA: COMPANY SNAPSHOT 124
FIGURE 72 HUAWEI TECHNOLOGY : COMPANY SNAPSHOT 126
FIGURE 73 NOKIA NETWORKS: COMPANY SNAPSHOT 128
FIGURE 74 NOKIA NETWORKS: SWOT ANALYSIS 130