IDC Opinion

In This Study

Situation Overview

Key Challenges

Business Case for Transformation

Organizing for Transformation

Maturity Levels of Services

Forces Shaping Enterprise IT Transformation

Changing Business and Technology Landscapes

Resource Shift to Transformation

Research Agenda

Strategy and Governance

Integration in Organization

Services Transformation

Future Outlook

Essential Guidance

Immediately

In the Medium Term

Longer Term

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Related Research

Synopsis