IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

Drivers and Inhibitors

Drivers

DX Spending Merges IT and Operational Technology Markets

Customer Experience Drives Investments

Operational Efficiency Through Automation

Inhibitors

Economy Is Struggling to Change Gears

The Staying Power of Legacies

Significant Market Developments

Key Market Developments by Industry Sector

Financial Services

Manufacturing and Resources

Infrastructure Services

Retail, Distribution, and Services

Public Sector

Changes from Prior Forecast

Software

Hardware

IT Services

Market Definition

IDC's Global ICT Market Definitions

Hardware

Software

IT Services

Vertical Market Definitions

Methodology

Related Research