IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By the End of 2023, 50% of Supply Chain Organizations Will Have Rebalanced Resiliency Efforts to Reflect the Realities of Inflation and Necessary Efficiency to Recover 2 Percentage Points of Margin

Associated Drivers

IT Impact

Guidance

Prediction 2: By 2025, Task Application Extensions Will Account for One-Fifth of All New Supply Chain Technology Investments in Manufacturing and Retail

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IT Impact

Guidance

Prediction 3: By 2024, 30% of Shippers Will Dynamically Align Logistics Offerings with Organizational Strategy, Achieving a 2 Percentage Point Increase in OTIF Delivery Across Diverse Transport Channels

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IT Impact

Guidance

Prediction 4: By 2026, 45% of G2000 Organizations Will Operationalize Integrated Sustainability in the Supply Chain and Effectively Report Impact Data, Enabling 10% Reduction in Waste and Improving Competitive Advantage

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IT Impact

Guidance

Prediction 5: By 2026, 55% of G2000 OEMs Will Redesign Service Supply Chains Based on Artificial Intelligence, Ensuring the Right Spares Are Available and Positioned to Solve 75% of Issues Prior to Failure

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IT Impact

Guidance

Prediction 6: By 2025, Supply Chain Organizations That Enable Hybrid Work Models by Redesigning Policies, Culture, Technologies, and Facilities Will See a 20% Improvement in Talent Acquisition and Retention

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IT Impact

Guidance

Prediction 7: By 2028, the Use of Robotics and Automation in the Warehouse Will Have Increased Tenfold, Resulting in Task Productivity Improvements of 30%

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Guidance

Prediction 8: By 2024, 50% of Companies Will Have Implemented More Balanced Multishoring Sourcing Strategies to Better Address Risk That Results in a 10 Percentage Point Improvement in Supply Reliability

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IT Impact

Guidance

Prediction 9: By 2024, 35% of Manufacturers Will See a 15% Increase in Their Direct-to-Consumer Business, Prompting Them to Prioritize Investment in Last-Mile Delivery Optimization

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2026, 75% of Supply Chains Will Have Invested in Applications to Better Connect Disparate Supply Chain Planning and Fulfillment Systems, Resulting in Productivity Gains of 3 Percentage Points

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

Storms of Disruption -- Accelerating, Interconnected Uncertainty

Geopolitical Reality -- Sovereignty in the Digital World

Global Supply Shock -- Refocusing on Multisource and Resilience

Digital Business -- Stepping Stone to the Future Enterprise

Meaningful Intelligence -- Differentiated Decision Power

Mainstream ESG -- Sustainability Is Measured and Mandatory

Work Mode Upheaval -- New Models and Leadership

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