• Executive Summary
o Market overview
• Market Landscape
o Market ecosystem
o Market characteristics
o Value chain analysis
• Market Sizing
o Market definition
o Market segment analysis
o Market size 2020
o Market outlook: Forecast for 2020 - 2025
• Five Forces Analysis
o Bargaining power of buyers
o Bargaining power of suppliers
o Threat of new entrants
o Threat of substitutes
o Threat of rivalry
o Market condition
• Market Segmentation by End-user
o Market segments
o Comparison by End-user
o Large enterprises - Market size and forecast 2020-2025
o SMEs - Market size and forecast 2020-2025
o Market opportunity by End-user
• Geographic Landscape
o Geographic segmentation
o Geographic comparison
o North America - Market size and forecast 2020-2025
o APAC - Market size and forecast 2020-2025
o Europe - Market size and forecast 2020-2025
o MEA - Market size and forecast 2020-2025
o South America - Market size and forecast 2020-2025
o Key leading countries
o Market opportunity By Geographical Landscape
o Market drivers
o Market challenges
o Market trends
• Vendor Landscape
o Overview
o Vendor landscape
o Landscape disruption
• Vendor Analysis
o Vendors covered
o Market positioning of vendors
o Avaya Holdings Corp.
o Cisco Systems Inc.
o Fusion Connect Inc.
o LogMeIn Inc.
o Microsoft Corp.
o NEC Corp.
o Nextiva Inc.
o Panasonic Corp.
o RingCentral Inc.
o Vonage Holdings Corp.
• Appendix
o Scope of the report
o Currency conversion rates for US$
o Research methodology
o List of abbreviations

Exhibits
• 1: Key Finding 1
• 2: Key Finding 2
• 3: Key Finding 3
• 4: Key Finding 5
• 5: Key Finding 6
• 6: Key Finding 7
• 7: Key Finding 8
• 8: Parent market
• 9: Market characteristics
• 10: Offerings of vendors included in the market definition
• 11: Market segments
• 12: Global - Market size and forecast 2020 - 2025 ($ million)
• 13: Global market: Year-over-year growth 2020 - 2025 (%)
• 14: Five forces analysis 2020 & 2025
• 15: Bargaining power of buyers
• 16: Bargaining power of suppliers
• 17: Threat of new entrants
• 18: Threat of substitutes
• 19: Threat of rivalry
• 20: Market condition - Five forces 2020
• 21: End-user - Market share 2020-2025 (%)
• 22: Comparison by End-user
• 23: Large enterprises - Market size and forecast 2020-2025 ($ million)
• 24: Large enterprises - Year-over-year growth 2020-2025 (%)
• 25: SMEs - Market size and forecast 2020-2025 ($ million)
• 26: SMEs - Year-over-year growth 2020-2025 (%)
• 27: Market opportunity by End-user
• 28: Customer landscape
• 29: Market share By Geographical Landscape 2020-2025 (%)
• 30: Geographic comparison
• 31: North America - Market size and forecast 2020-2025 ($ million)
• 32: North America - Year-over-year growth 2020-2025 (%)
• 33: APAC - Market size and forecast 2020-2025 ($ million)
• 34: APAC - Year-over-year growth 2020-2025 (%)
• 35: Europe - Market size and forecast 2020-2025 ($ million)
• 36: Europe - Year-over-year growth 2020-2025 (%)
• 37: MEA - Market size and forecast 2020-2025 ($ million)
• 38: MEA - Year-over-year growth 2020-2025 (%)
• 39: South America - Market size and forecast 2020-2025 ($ million)
• 40: South America - Year-over-year growth 2020-2025 (%)
• 41: Key leading countries
• 42: Market opportunity By Geographical Landscape ($ million)
• 43: Impact of drivers and challenges
• 44: Vendor landscape
• 45: Landscape disruption
• 46: Industry risks
• 47: Vendors covered
• 48: Market positioning of vendors
• 49: Avaya Holdings Corp. - Overview
• 50: Avaya Holdings Corp. - Business segments
• 51: Avaya Holdings Corp. - Key offerings
• 52: Avaya Holdings Corp. - Key customers
• 53: Avaya Holdings Corp. - Segment focus
• 54: Cisco Systems Inc. - Overview
• 55: Cisco Systems Inc. - Business segments
• 56: Cisco Systems Inc. - Key offerings
• 57: Cisco Systems Inc. - Key customers
• 58: Cisco Systems Inc. - Segment focus
• 59: Fusion Connect Inc. - Overview
• 60: Fusion Connect Inc. - Product and service
• 61: Fusion Connect Inc. - Key offerings
• 62: Fusion Connect Inc. - Key customers
• 63: Fusion Connect Inc. - Segment focus
• 64: LogMeIn Inc. - Overview
• 65: LogMeIn Inc. - Product and service
• 66: LogMeIn Inc. - Key offerings
• 67: LogMeIn Inc. - Key customers
• 68: LogMeIn Inc. - Segment focus
• 69: Microsoft Corp. - Overview
• 70: Microsoft Corp. - Business segments
• 71: Microsoft Corp. - Key offerings
• 72: Microsoft Corp. - Key customers
• 73: Microsoft Corp. - Segment focus
• 74: NEC Corp. - Overview
• 75: NEC Corp. - Business segments
• 76: NEC Corp. - Key offerings
• 77: NEC Corp. - Key customers
• 78: NEC Corp. - Segment focus
• 79: Nextiva Inc. - Overview
• 80: Nextiva Inc. - Product and service
• 81: Nextiva Inc. - Key offerings
• 82: Nextiva Inc. - Key customers
• 83: Nextiva Inc. - Segment focus
• 84: Panasonic Corp. - Overview
• 85: Panasonic Corp. - Business segments
• 86: Panasonic Corp. - Key offerings
• 87: Panasonic Corp. - Key customers
• 88: Panasonic Corp. - Segment focus
• 89: RingCentral Inc. - Overview
• 90: RingCentral Inc. - Business segments
• 91: RingCentral Inc. - Key offerings
• 92: RingCentral Inc. - Key customers
• 93: RingCentral Inc. - Segment focus
• 94: Vonage Holdings Corp. - Overview
• 95: Vonage Holdings Corp. - Business segments
• 96: Vonage Holdings Corp. - Key offerings
• 97: Vonage Holdings Corp. - Key customers
• 98: Vonage Holdings Corp. - Segment focus
• 99: Currency conversion rates for US$
• 100: Research Methodology
• 101: Validation techniques employed for market sizing
• 102: Information sources
• 103: List of abbreviations

Companies Mentioned
. Avaya Holdings Corp.
. Cisco Systems Inc.
. Fusion Connect Inc.
. LogMeIn Inc.
. Microsoft Corp.
. NEC Corp.
. Nextiva Inc.
. Panasonic Corp.
. RingCentral Inc.
. Vonage Holdings Corp.