1 INTRODUCTION 20
1.1 OBJECTIVES OF THE STUDY 20
1.2 MARKET DEFINITION 20
1.2.1 INCLUSIONS AND EXCLUSIONS 20
1.3 MARKET SCOPE 21
1.3.1 MARKET SEGMENTATION 21
1.3.2 REGIONS COVERED 21
1.3.3 YEARS CONSIDERED FOR THE STUDY 22
1.4 CURRENCY CONSIDERED 22
1.5 STAKEHOLDERS 22
1.6 SUMMARY OF CHANGES 23

2 RESEARCH METHODOLOGY 24
2.1 RESEARCH DATA 24
2.1.1 SECONDARY DATA 25
2.1.2 PRIMARY DATA 25
2.1.2.1 Breakup of primary profiles 26
2.1.2.2 Key industry insights 26
2.2 MARKET BREAKUP AND DATA TRIANGULATION 27
2.3 MARKET SIZE ESTIMATION 28
2.3.1 TOP-DOWN APPROACH 30
2.3.2 BOTTOM-UP APPROACH 31
2.4 MARKET FORECAST 31
2.5 ASSUMPTIONS FOR THE STUDY 32
2.6 LIMITATIONS OF THE STUDY 33

3 EXECUTIVE SUMMARY 34

4 PREMIUM INSIGHTS 40
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE ENTERPRISE CONTENT MANAGEMENT MARKET 40
4.2 ENTERPRISE CONTENT MANAGEMENT MARKET: TOP 3 SOLUTIONS 40
4.3 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION 41
4.4 NORTH AMERICA ENTERPRISE CONTENT MANAGEMENT MARKET, BY COMPONENT
AND VERTICAL 41

5 MARKET OVERVIEW AND INDUSTRY TRENDS 42
5.1 INTRODUCTION 42
5.2 MARKET DYNAMICS 42
5.2.1 DRIVERS 43
5.2.1.1 Demand to strengthen corporate information governance practices to make improvements in compliance and audit management 43
5.2.1.2 Growing amount of data and investment in big data analytics by companies to make better business decisions 43
5.2.1.3 Rising demand to improve archived content across channels by keeping crucial content protected 43
5.2.2 RESTRAINTS 44
5.2.2.1 Impact of stringent government rules and regulations 44
5.2.3 OPPORTUNITIES 44
5.2.3.1 Increasing demand for cloud analytics 44
5.2.3.2 Growing inclination toward adoption of Robotic Process Automation (RPA) 45
5.2.4 CHALLENGES 45
5.2.4.1 Lack of skilled workforce and poor management in creating user adoption process 45
5.2.4.2 Impact of the COVID-19 outbreak on the global economy 46
5.3 USE CASES 46
5.3.1 WITH XEROX DOCUSHARE, THE AGENCY WAS ABLE TO STORE FORMS FOR ALL COUNTY ASSISTANT OFFICES THROUGHOUT THE STATE AND AUTOMATE CHANGES TO FORMS 46
5.3.2 MITSUI SUMITOMO INSURANCE IS HELPED BY ALFRESCO TO MANAGE
AND STORE POLICY CRITICAL DOCUMENTS 47
5.3.3 FINGRID OYJ SELECTS M-FILES FOR SECURE INFORMATION MANAGEMENT 48
5.3.4 NATIONAL HEALTH SERVICE (NHS) IMPROVES EINVOICING WITH EVERTEAM.IBPMS 48
5.4 VALUE CHAIN ANALYSIS 49
5.5 REGULATORY COMPLIANCES 50
5.5.1 GENERAL DATA PROTECTION REGULATION 50
5.5.2 ISO 9001 STANDARD 50
5.5.3 CONTENT MANAGEMENT INTEROPERABILITY SERVICES 51
5.5.4 DEPARTMENT OF DEFENSE STANDARD 51
5.5.5 ISO 15489: 2001 STANDARD 52
5.5.6 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 52
5.6 ENTERPRISE CONTENT MANAGEMENT: SYSTEM ARCHITECTURE 53
5.7 FUTURE OUTLOOK 54
5.7.1 ENTERPRISE CONTENT MANAGEMENT AND IOT TECHNOLOGY 54
5.7.2 ENTERPRISE CONTENT MANAGEMENT AND ARTIFICIAL INTELLIGENCE TECHNOLOGY 55
5.7.3 ENTERPRISE CONTENT MANAGEMENT AND BLOCKCHAIN TECHNOLOGY 55
5.7.4 ENTERPRISE CONTENT MANAGEMENT AND AUGMENTED REALITY 56

6 ENTERPRISE CONTENT MANAGEMENT MARKET, BY COMPONENT 57
6.1 INTRODUCTION 58
6.2 SOLUTIONS 60
6.2.1 CONTENT LIFECYCLE MANAGEMENT 62
6.2.2 DOCUMENT IMAGING AND MANAGEMENT 62
6.2.3 WEB CONTENT MANAGEMENT 63
6.2.4 DIGITAL ASSET MANAGEMENT 63
6.2.5 MOBILE CONTENT MANAGEMENT 64
6.2.6 EDISCOVERY 64
6.2.7 ESIGNATURE 64
6.3 SERVICES 65
6.3.1 MANAGED SERVICES 66
6.3.2 PROFESSIONAL SERVICES 67
6.3.2.1 Training and consulting 68
6.3.2.2 Support and maintenance 68
6.3.2.3 Deployment and integration 68

7 ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE 69
7.1 INTRODUCTION 70
7.2 ON-PREMISES 71
7.3 CLOUD 71

8 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE 72
8.1 INTRODUCTION 73
8.2 LARGE ENTERPRISES 74
8.3 SMALL AND MEDIUM-SIZED ENTERPRISES 74

9 ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION 75
9.1 INTRODUCTION 76
9.2 SALES AND MARKETING 77
9.3 ACCOUNTING AND LEGAL 78
9.4 HUMAN RESOURCE OPERATIONS 78
9.5 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT 79

10 ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL 80
10.1 INTRODUCTION 81
10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 83
10.3 GOVERNMENT 83
10.4 MANUFACTURING 84
10.5 HEALTHCARE AND LIFE SCIENCES 85
10.6 TELECOM AND IT 85
10.7 MEDIA AND ENTERTAINMENT 86
10.8 RETAIL AND ECOMMERCE 86
10.9 TRANSPORTATION AND LOGISTICS 87
10.10 OTHERS 87

11 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION 89
11.1 INTRODUCTION 90
11.2 NORTH AMERICA 92
11.2.1 UNITED STATES 97
11.2.2 CANADA 101
11.3 EUROPE 104
11.3.1 UNITED KINGDOM 109
11.3.2 GERMANY 113
11.3.3 FRANCE 116
11.3.4 REST OF EUROPE 120
11.4 ASIA PACIFIC 120
11.4.1 CHINA 125
11.4.2 JAPAN 129
11.4.3 AUSTRALIA AND NEW ZEALAND 132
11.4.4 REST OF ASIA PACIFIC 136
11.5 MIDDLE EAST AND AFRICA 136
11.5.1 MIDDLE EAST 141
11.5.2 AFRICA 141
11.6 LATIN AMERICA 141
11.6.1 BRAZIL 146
11.6.2 MEXICO 146
11.6.3 REST OF LATIN AMERICA 146

12 COMPETITIVE LANDSCAPE 147
12.1 KEY MARKET DEVELOPMENTS 147
12.1.1 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS 147
12.1.2 BUSINESS EXPANSIONS 149
12.1.3 MERGERS AND ACQUISITIONS 150
12.1.4 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 151
12.2 COMPETITIVE LEADERSHIP MAPPING 153
12.2.1 VISIONARY LEADERS 153
12.2.2 INNOVATORS 153
12.2.3 DYNAMIC DIFFERENTIATORS 153
12.2.4 EMERGING COMPANIES 153
12.3 MARKET RANKING OF KEY PLAYERS IN THE ENTERPRISE CONTENT
MANAGEMENT MARKET 155

13 COMPANY PROFILES 156
13.1 INTRODUCTION 156
(Business and Financial Overview, Solutions and Services Offered, Platforms Offered, Recent Developments, SWOT analysis & MnM View)*
13.2 IBM 156
13.3 ORACLE 161
13.4 BOX 165
13.5 MICROSOFT 168
13.6 SAP 172
13.7 OPENTEXT 175
13.8 XEROX 178
13.9 ATLASSIAN 181
13.10 NEWGEN SOFTWARE 184
13.11 VEEVA 187
13.12 FABASOFT 189
13.13 ASCEND SOFTWARE 192
13.14 ALFRESCO 194
13.15 LASERFICHE 197
13.16 M-FILES 199
13.17 HYLAND 201
13.18 EVERTEAM 204
13.19 ADOBE 206
13.20 OBJECTIVE 209
13.21 NUXEO 211
13.22 SYSTEMWARE 211
13.23 DOMA TECHNOLOGIES 212
13.24 SER GROUP 212
13.25 GRM INFORMATION MANAGEMENT 213
*Details on Business and Financial Overview, Solutions and Services Offered, Platforms Offered, Recent Developments, SWOT analysis & MnM View might not be captured in case of unlisted companies.

14 APPENDIX 214
14.1 INDUSTRY EXPERTS 214
14.2 DISCUSSION GUIDE 214
14.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 222
14.4 AVAILABLE CUSTOMIZATIONS 224
14.5 RELATED REPORTS 224
14.6 AUTHOR DETAILS 225

LIST OF TABLES
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2019 22
TABLE 2 FACTOR ANALYSIS 31
TABLE 3 GLOBAL ENTERPRISE CONTENT MANAGEMENT MARKET SIZE AND GROWTH RATE, 2018–2025 (USD MILLION, Y-O-Y %) 35
TABLE 4 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 59
TABLE 5 SOLUTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 61
TABLE 6 SOLUTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2018–2025 (USD MILLION) 61
TABLE 7 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 65
TABLE 8 SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2018–2025 (USD MILLION) 66
TABLE 9 PROFESSIONAL SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 67
TABLE 10 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 71
TABLE 11 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 74
TABLE 12 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 77
TABLE 13 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 82
TABLE 14 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2018–2025 (USD MILLION) 91
TABLE 15 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 93
TABLE 16 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 94
TABLE 17 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 94
TABLE 18 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 95
TABLE 19 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 95
TABLE 20 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 95
TABLE 21 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 96
TABLE 22 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 96
TABLE 23 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION) 97
TABLE 24 UNITED STATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 97
TABLE 25 UNITED STATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 98
TABLE 26 UNITED STATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 98
TABLE 27 UNITED STATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 99
TABLE 28 UNITES STATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 99
TABLE 29 UNITED STATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 99
TABLE 30 UNITED STATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 100
TABLE 31 UNITED STATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 100
TABLE 32 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 101
TABLE 33 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 101
TABLE 34 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 102
TABLE 35 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 102
TABLE 36 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 102
TABLE 37 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 103
TABLE 38 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 103
TABLE 39 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 104
TABLE 40 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 105
TABLE 41 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 105
TABLE 42 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 106
TABLE 43 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 106
TABLE 44 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 107
TABLE 45 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 107
TABLE 46 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 107
TABLE 47 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 108
TABLE 48 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION) 108
TABLE 49 UNITED KINGDOM: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 109
TABLE 50 UNITED KINGDOM: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 109
TABLE 51 UNITED KINGDOM: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 110
TABLE 52 UNITED KINGDOM: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 110
TABLE 53 UNITED KINGDOM: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 111
TABLE 54 UNITED KINGDOM: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 111
TABLE 55 UNITED KINGDOM: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 112
TABLE 56 UNITED KINGDOM: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 112
TABLE 57 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 113
TABLE 58 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 113
TABLE 59 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 114
TABLE 60 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 114
TABLE 61 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 114
TABLE 62 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 115
TABLE 63 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 115
TABLE 64 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 116
TABLE 65 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 116
TABLE 66 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 117
TABLE 67 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 117
TABLE 68 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 118
TABLE 69 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 118
TABLE 70 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 118
TABLE 71 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 119
TABLE 72 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 119
TABLE 73 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 121
TABLE 74 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 122
TABLE 75 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 122
TABLE 76 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 123
TABLE 77 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 123
TABLE 78 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 123
TABLE 79 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 124
TABLE 80 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 124
TABLE 81 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION) 125
TABLE 82 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 125
TABLE 83 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 126
TABLE 84 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 126
TABLE 85 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 127
TABLE 86 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 127
TABLE 87 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 127
TABLE 88 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 128
TABLE 89 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 128
TABLE 90 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 129
TABLE 91 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 129
TABLE 92 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 130
TABLE 93 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 130
TABLE 94 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 130
TABLE 95 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 131
TABLE 96 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 131
TABLE 97 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 132
TABLE 98 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 132
TABLE 99 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 133
TABLE 100 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 133
TABLE 101 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 134
TABLE 102 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 134
TABLE 103 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 134
TABLE 104 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 135
TABLE 105 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 135
TABLE 106 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 137
TABLE 107 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 137
TABLE 108 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 138
TABLE 109 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 138
TABLE 110 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 138
TABLE 111 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 139
TABLE 112 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 139
TABLE 113 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 140
TABLE 114 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION) 140
TABLE 115 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2018–2025 (USD MILLION) 142
TABLE 116 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2018–2025 (USD MILLION) 142
TABLE 117 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICE, 2018–2025 (USD MILLION) 143
TABLE 118 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2018–2025 (USD MILLION) 143
TABLE 119 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2018–2025 (USD MILLION) 143
TABLE 120 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 144
TABLE 121 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION) 144
TABLE 122 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2018–2025 (USD MILLION) 145
TABLE 123 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION) 145

LIST OF FIGURES
FIGURE 1 ENTERPRISE CONTENT MANAGEMENT MARKET: RESEARCH DESIGN 24
FIGURE 2 DATA TRIANGULATION 27
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (SUPPLY SIDE): REVENUE OF SOLUTIONS/SERVICES OF THE ENTERPRISE CONTENT MANAGEMENT MARKET 28
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 2 BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE OF ALL SOLUTIONS/SERVICES OF THE ENTERPRISE CONTENT MANAGEMENT MARKET 28
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 3 TOP-DOWN (DEMAND SIDE): SHARE OF ENTERPRISE CONTENT MANAGEMENT THROUGH THE OVERALL ENTERPRISE CONTENT MANAGEMENT SPENDING 29
FIGURE 6 ENTERPRISE CONTENT MANAGEMENT MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 30
FIGURE 7 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY COMPONENT 36
FIGURE 8 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY SOLUTION 36
FIGURE 9 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY SERVICE 37
FIGURE 10 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY PROFESSIONAL SERVICE 37
FIGURE 11 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY BUSINESS FUNCTION 38
FIGURE 12 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY DEPLOYMENT MODE 38
FIGURE 13 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY ORGANIZATION SIZE 38
FIGURE 14 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY VERTICAL 39
FIGURE 15 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, BY REGION 39
FIGURE 16 RISING DEMAND FOR CONTENT MANAGEMENT ACROSS VERTICALS AND INCREASING DIGITIZATION TO DRIVE THE ENTERPRISE CONTENT MANAGEMENT MARKET GROWTH 40
FIGURE 17 ESIGNATURE SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 40
FIGURE 18 NORTH AMERICA TO HOLD THE HIGHEST MARKET SHARE IN 2020 41
FIGURE 19 SOLUTIONS SEGMENT AND HR OPERATIONS SEGMENT TO ACCOUNT FOR THE HIGHEST SHARES IN THE NORTH AMERICA ENTERPRISE CONTENT MANAGEMENT MARKET IN 2020 41
FIGURE 20 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: ENTERPRISE CONTENT MANAGEMENT MARKET 42
FIGURE 21 VALUE CHAIN ANALYSIS 49
FIGURE 22 ENTERPRISE CONTENT MANAGEMENT: SYSTEM ARCHITECTURE 53
FIGURE 23 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 59
FIGURE 24 ESIGNATURE SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 60
FIGURE 25 PROFESSIONAL SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 65
FIGURE 26 DEPLOYMENT AND INTEGRATION SERVICES SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 67
FIGURE 27 CLOUD SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD 70
FIGURE 28 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD 73
FIGURE 29 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 76
FIGURE 30 TRANSPORTATION AND LOGISTICS VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 82
FIGURE 31 BASED ON COUNTRY, AFRICA TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD 90
FIGURE 32 BASED ON REGION, ASIA PACIFIC TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD 91
FIGURE 33 NORTH AMERICA: MARKET SNAPSHOT 93
FIGURE 34 ASIA PACIFIC: MARKET SNAPSHOT 121
FIGURE 35 ENTERPRISE CONTENT MANAGEMENT MARKET (GLOBAL), COMPETITIVE LEADERSHIP MAPPING, 2020 154
FIGURE 36 MARKET RANKING OF KEY PLAYERS, 2020 155
FIGURE 37 IBM: COMPANY SNAPSHOT 157
FIGURE 38 IBM: SWOT ANALYSIS 160
FIGURE 39 ORACLE: COMPANY SNAPSHOT 161
FIGURE 40 ORACLE: SWOT ANALYSIS 164
FIGURE 41 BOX: COMPANY SNAPSHOT 165
FIGURE 42 MICROSOFT: COMPANY SNAPSHOT 168
FIGURE 43 MICROSOFT: SWOT ANALYSIS 171
FIGURE 44 SAP: COMPANY SNAPSHOT 172
FIGURE 45 SAP: SWOT ANALYSIS 174
FIGURE 46 OPENTEXT: COMPANY SNAPSHOT 175
FIGURE 47 OPENTEXT: SWOT ANALYSIS 177
FIGURE 48 XEROX: COMPANY SNAPSHOT 178
FIGURE 49 ATLASSIAN: COMPANY SNAPSHOT 181
FIGURE 50 ATLASSIAN: SWOT ANALYSIS 183
FIGURE 51 NEWGEN SOFTWARE: COMPANY SNAPSHOT 184
FIGURE 52 NEWGEN SOFTWARE: SWOT ANALYSIS 186
FIGURE 53 VEEVA SOFTWARE: COMPANY SNAPSHOT 187
FIGURE 54 FABASOFT: COMPANY SNAPSHOT 189
FIGURE 55 ADOBE: COMPANY SNAPSHOT 206
FIGURE 56 ADOBE: SWOT ANALYSIS 208
FIGURE 57 OBJECTIVE: COMPANY SNAPSHOT 209