• Executive Summary
o Market overview
• Market Landscape
o Market ecosystem
o Value chain analysis
• Market Sizing
o Market definition
o Market segment analysis
o Market size 2020
o Market outlook: Forecast for 2020 - 2025
• Five Forces Analysis
o Five forces analysis 2020 & 2025
o Bargaining power of buyers
o Bargaining power of suppliers
o Threat of new entrants
o Threat of substitutes
o Threat of rivalry
o Market condition
• Market Segmentation by End-user
o Market segments
o Comparison by End-user
o Automotive - Market size and forecast 2020-2025
o BFSI - Market size and forecast 2020-2025
o Government - Market size and forecast 2020-2025
o Retail - Market size and forecast 2020-2025
o Others - Market size and forecast 2020-2025
o Market opportunity by End-user
• Market Segmentation by Type
o Market segments
o Comparison by Type
o Spoken commands - Market size and forecast 2020-2025
o Text-to-speech - Market size and forecast 2020-2025
o Market opportunity by Type
• Customer Landscape
• Geographic Landscape
o Geographic segmentation
o Geographic comparison
o North America - Market size and forecast 2020-2025
o APAC - Market size and forecast 2020-2025
o Europe - Market size and forecast 2020-2025
o South America - Market size and forecast 2020-2025
o MEA - Market size and forecast 2020-2025
o Key leading countries
o Market opportunity by geography
o Market drivers
o Market challenges
o Market trends
• Vendor Landscape
o Overview
o Vendor landscape
o Landscape disruption
• Vendor Analysis
o Vendors covered
o Market positioning of vendors
o Alphabet Inc.
o Amazon.com Inc.
o Apple Inc.
o CX Co.
o eGain Corp.
o International Business Machines Corp.
o Nuance Communications Inc.
o Oracle Corp.
o Synthetix Ltd.
o VA Company LLC
• Appendix
o Scope of the report
o Currency conversion rates for US$
o Research methodology
o List of abbreviations

Exhibits
• 1: Key Finding 1
• 2: Key Finding 2
• 3: Key Finding 3
• 4: Key Finding 5
• 5: Key Finding 6
• 6: Key Finding 7
• 7: Key Finding 8
• 8: Key Finding 9
• 9: Parent market
• 10: Market characteristics
• 11: Offerings of vendors included in the market definition
• 12: Market segments
• 13: Global - Market size and forecast 2020 - 2025 ($ million)
• 14: Global market: Year-over-year growth 2020 - 2025 (%)
• 15: Five forces analysis 2020 & 2025
• 16: Bargaining power of buyers
• 17: Bargaining power of suppliers
• 18: Threat of new entrants
• 19: Threat of substitutes
• 20: Threat of rivalry
• 21: Market condition - Five forces 2020
• 22: End user - Market share 2020-2025 (%)
• 23: Comparison by End user
• 24: Automotive - Market size and forecast 2020-2025 ($ million)
• 25: Automotive - Year-over-year growth 2020-2025 (%)
• 26: BFSI - Market size and forecast 2020-2025 ($ million)
• 27: BFSI - Year-over-year growth 2020-2025 (%)
• 28: Government - Market size and forecast 2020-2025 ($ million)
• 29: Government - Year-over-year growth 2020-2025 (%)
• 30: Retail - Market size and forecast 2020-2025 ($ million)
• 31: Retail - Year-over-year growth 2020-2025 (%)
• 32: Others - Market size and forecast 2020-2025 ($ million)
• 33: Others - Year-over-year growth 2020-2025 (%)
• 34: Market opportunity by End user
• 35: Type - Market share 2020-2025 (%)
• 36: Comparison by Type
• 37: Spoken commands - Market size and forecast 2020-2025 ($ million)
• 38: Spoken commands - Year-over-year growth 2020-2025 (%)
• 39: Text-to-speech - Market size and forecast 2020-2025 ($ million)
• 40: Text-to-speech - Year-over-year growth 2020-2025 (%)
• 41: Market opportunity by Type
• 42: Customer landscape
• 43: Market share by geography 2020-2025 (%)
• 44: Geographic comparison
• 45: North America - Market size and forecast 2020-2025 ($ million)
• 46: North America - Year-over-year growth 2020-2025 (%)
• 47: APAC - Market size and forecast 2020-2025 ($ million)
• 48: APAC - Year-over-year growth 2020-2025 (%)
• 49: Europe - Market size and forecast 2020-2025 ($ million)
• 50: Europe - Year-over-year growth 2020-2025 (%)
• 51: South America - Market size and forecast 2020-2025 ($ million)
• 52: South America - Year-over-year growth 2020-2025 (%)
• 53: MEA - Market size and forecast 2020-2025 ($ million)
• 54: MEA - Year-over-year growth 2020-2025 (%)
• 55: Key leading countries
• 56: Market opportunity by geography ($ million)
• 57: Impact of drivers and challenges
• 58: Vendor landscape
• 59: Landscape disruption
• 60: Industry risks
• 61: Vendors covered
• 62: Market positioning of vendors
• 63: Alphabet Inc. - Overview
• 64: Alphabet Inc. - Business segments
• 65: Alphabet Inc. - Key offerings
• 66: Alphabet Inc. - Key customers
• 67: Alphabet Inc. - Segment focus
• 68: Amazon.com Inc. - Overview
• 69: Amazon.com Inc. - Business segments
• 70: Amazon.com Inc. - Key offerings
• 71: Amazon.com Inc. - Key customers
• 72: Amazon.com Inc. - Segment focus
• 73: Apple Inc. - Overview
• 74: Apple Inc. - Business segments
• 75: Apple Inc. - Key offerings
• 76: Apple Inc. - Key customers
• 77: Apple Inc. - Segment focus
• 78: CX Co. - Overview
• 79: CX Co. - Product and service
• 80: CX Co. - Key offerings
• 81: CX Co. - Key customers
• 82: CX Co. - Segment focus
• 83: eGain Corp. - Overview
• 84: eGain Corp. - Business segments
• 85: eGain Corp. - Key offerings
• 86: eGain Corp. - Key customers
• 87: eGain Corp. - Segment focus
• 88: International Business Machines Corp. - Overview
• 89: International Business Machines Corp. - Business segments
• 90: International Business Machines Corp. - Key offerings
• 91: International Business Machines Corp. - Key customers
• 92: International Business Machines Corp. - Segment focus
• 93: Nuance Communications Inc. - Overview
• 94: Nuance Communications Inc. - Business segments
• 95: Nuance Communications Inc. - Key offerings
• 96: Nuance Communications Inc. - Key customers
• 97: Nuance Communications Inc. - Segment focus
• 98: Oracle Corp. - Overview
• 99: Oracle Corp. - Business segments
• 100: Oracle Corp. - Key offerings
• 101: Oracle Corp. - Key customers
• 102: Oracle Corp. - Segment focus
• 103: Synthetix Ltd. - Overview
• 104: Synthetix Ltd. - Product and service
• 105: Synthetix Ltd. - Key offerings
• 106: Synthetix Ltd. - Key customers
• 107: Synthetix Ltd. - Segment focus
• 108: VA Company LLC - Overview
• 109: VA Company LLC - Product and service
• 110: VA Company LLC - Key offerings
• 111: VA Company LLC - Key customers
• 112: VA Company LLC - Segment focus
• 113: Currency conversion rates for US$
• 114: Research Methodology
• 115: Validation techniques employed for market sizing
• 116: Information sources
• 117: List of abbreviations

Companies Mentioned
• Alphabet Inc.
• Amazon.com Inc.
• Apple Inc.
• CX Co.
• eGain Corp.
• International Business Machines Corp.
• Nuance Communications Inc.
• Oracle Corp.
• Synthetix Ltd.
• VA Company LLC