1 Fleet management solutions 2
1.1 Fleet management infrastructure 2
1.1.1 Vehicle segment 3
1.1.2 GNSS segment 7
1.1.3 Network segment 7
1.1.4 Backoffice segment 9
1.2 Vehicle management 10
1.2.1 Vehicle diagnostics and maintenance planning 10
1.2.2 Security tracking 11
1.2.3 Tire pressure monitoring systems 11
1.3 Driver management 12
1.3.1 Driving data registration and analysis 13
1.3.2 Video-based driver monitoring 13
1.3.3 Eco-driving schemes 14
1.3.4 Insurance risk management 14
1.4 Operations management 15
1.4.1 Routing and navigation 15
1.4.2 Transport management 15
1.4.3 Mobile workforce management 16
1.5 Regulatory compliance and reporting 17
1.5.1 Fatigue, Chain of Responsibility (CoR) and Electronic Work Diary (EWD) 17
1.5.2 Australian National Telematics Framework 21
1.5.3 Road User Charges (RUC) 23
1.5.4 Health and safety regulations 25
1.5.5 Other applications 25
1.6 Business models 26

2 Market forecasts and trends 29
2.1 Market analysis 29
2.1.1 Commercial vehicle fleets in Australia and New Zealand 29
2.1.2 Fleet management market forecast 32
2.1.3 Fleet management vendor market shares 32
2.1.4 Local market characteristics in Australia and New Zealand 34
2.2 Market drivers and barriers 35
2.2.1 Macroeconomic environment 35
2.2.2 Regulatory environment 36
2.2.3 Competitive environment 40
2.2.4 Technology environment 40
2.3 Value chain analysis 42
2.3.1 Telematics industry players 42
2.3.2 Automotive industry players 46
2.3.3 Telecom industry players 56
2.3.4 IT industry players 61
2.4 Future industry trends 62

3 Company profiles 65
3.1 International aftermarket solution providers 65
3.1.1 Fleet Complete 68
3.1.2 Geotab 73
3.1.3 Inseego 78
3.1.4 MiX Telematics 81
3.1.5 Teletrac Navman 87
3.1.6 Trimble 93
3.1.7 Verizon Connect 96
3.1.8 Webfleet Solutions (Bridgestone) 101
3.2 Local aftermarket solution providers 105
3.2.1 Argus Tracking 106
3.2.2 Bigmate 107
3.2.3 BlackBox Control 108
3.2.4 Blackhawk 109
3.2.5 Coretex (EROAD) 111
3.2.6 Digital Matter 113
3.2.7 Directed Electronics Australia 117
3.2.8 EROAD 119
3.2.9 Fleetdynamics (Fleetcare) 124
3.2.10 Fleetsu 125
3.2.11 Future Fleet 126
3.2.12 GPSi Group (GPS Innovations) 127
3.2.13 IntelliTrac 128
3.2.14 Kynection 132
3.2.15 Linxio 134
3.2.16 MTData (Telstra) 136
3.2.17 Netcorp GPS 140
3.2.18 Netstar Australia 141
3.2.19 Picobyte 143
3.2.20 Procon Telematics 144
3.2.21 Sensium 145
3.2.22 Simply Unified 148
3.2.23 Smartrak (Constellation Software) 150
3.2.24 TrackIt 152
3.2.25 TurboTrack 153
Glossary 154

List of Figures
Figure 1.1: Fleet management infrastructure overview 3
Figure 1.2: Examples of FM device form factors 4
Figure 1.3: Data interfaces used by FM devices 6
Figure 1.4: Examples of peripherals connected to FM devices 6
Figure 1.5: Example of FM backoffice segment 9
Figure 1.6: Components of a tire pressure monitoring system 12
Figure 1.7: Paper-based Australian National Driver Work Diary 19
Figure 1.8: Step Global's Smart eDriver Electronic Work Diary (EWD) Android app 20
Figure 1.9: National Telematics Framework Ecosystem 21
Figure 1.10: TCA Certified logo 23
Figure 1.11: NZ Transport Agency approved hubodometer & electronic distance recorder 24
Figure 2.1: Commercial vehicles in use (Australia & New Zealand 2020) 29
Figure 2.2: New registrations of commercial vehicles (Australia & New Zealand 2020) 30
Figure 2.3: Market shares by truck brand (Australia 2020) 31
Figure 2.4: Fleet management market forecast (Australia & New Zealand 2020-2025) 32
Figure 2.5: Top-15 FM providers, by installed base (Australia & New Zealand Q4-2020) 33
Figure 2.6: National Heavy Vehicle Charging Pilot on-road trial in Australia 39
Figure 2.7: Financial data for telematics industry players (2020) 43
Figure 2.8: Mergers and acquisitions in the fleet telematics sector (2016-2021) 45
Figure 2.9: Overview of Toyota's ForceField Telematics range 48
Figure 2.10: Hino's next-generation Hino-Connect app 50
Figure 2.11: Mercedes-Benz Telematics app for drivers 52
Figure 2.12: PACCAR's new PACCAR Connect application for iOS 53
Figure 2.13: Iveco Telematics features and services 55
Figure 2.14: Schematic overview of Telstra's EagleTrack powered by MTData 58
Figure 2.15: Example of Vodafone IoT Asset Management 59
Figure 2.16: Spark IoT Asset Tracking powered by Blackhawk 60
Figure 3.1: Fleet Complete's FT1 device 70
Figure 3.2: Fleet Complete Vision integrated with fleet tracking 71
Figure 3.3: The Geotab GO9+ tracking device 74
Figure 3.4: MyGeotab fleet management software 75
Figure 3.5: Iris video monitoring solution 80
Figure 3.6: MiX Telematics' RIBAS and MiX DriveMate devices 84
Figure 3.7: Teletrac Navman's TN360 89
Figure 3.8: Teletrac Navman DIRECTOR and DRIVE app suite 90
Figure 3.9: Teletrac Navman's Electronic Work Diary (EWD) 91
Figure 3.10: Truck4U on-board computer, FleetXPS tablet and FleetXPS app 94
Figure 3.11: Verizon Connect software platform interfaces 99
Figure 3.12: WEBFLEET, LINK 740 and PRO 8475 102
Figure 3.13: GPS tracking devices from BlackBox Control 109
Figure 3.14: Blackhawk SaaS Platform 110
Figure 3.15: Coretex Drive tablet interface 112
Figure 3.16: Digital Matter's Telematics Guru GPS tracking software 115
Figure 3.17: Digital Matter device locations (November 2021) 116
Figure 3.18: EROAD's Ehubo1 and Ehubo2 devices 120
Figure 3.19: Overview of EROAD's ecosystem 121
Figure 3.20: EROAD Clarity dashcam 122
Figure 3.21: Product features of Fleetdynamics by Fleetcare 125
Figure 3.22: PLUS platform offered by Future Fleet 127
Figure 3.23: IntelliTrac GPS tracking system software interface 129
Figure 3.24: Q by Quallogi iPhone screenshots 133
Figure 3.25: Linxio's GPS tracking interface 135
Figure 3.26: MTData's web-based Hawk-Eye platform 136
Figure 3.27: MTData's Talon driver tablet solution & Swift app for drivers & field workers 138
Figure 3.28: Sensium Connect Professional vehicle tracking interface 146
Figure 3.29: Simply Unified map view 148
Figure 3.30: TrackIt's tracking interface 152