1 Key statistics

2 Regional European Market Comparison

2.1 Europe Telecom Maturity Index by tier

2.1.1 Market Leaders

2.1.2 Market Challengers

2.1.3 Market Emergents

2.2 TMI versus GDP

2.3 Mobile and mobile broadband penetration

2.4 Fixed versus mobile broadband penetration

3 Country overview

4 Covid-19 and its impact on the telecom sector

4.1 Economic considerations and responses

4.2 Subscribers

4.3 Infrastructure

5 Telecommunications market

6 Regulatory environment

6.1 Historical overview

6.2 Telecom sector liberalisation

6.3 Regulatory authority

6.4 Fixed-line developments

6.4.1 Interconnection

6.4.2 Access

6.4.3 Number Portability (NP)

6.4.4 Carrier Selection/Carrier Preselection

6.4.5 Privatisation

6.5 Mobile network developments

6.5.1 National licences

6.5.2 Roaming

6.5.3 3G mobile licenses

6.5.4 Spectrum auctions

6.5.5 Mobile Number Portability (MNP)

7 Mobile market

7.1 Market analysis

7.2 Mobile statistics

7.3 Mobile data services

7.3.1 SMS/MMS

7.4 Mobile broadband

7.5 Mobile infrastructure

7.5.1 5G

7.5.2 4G (LTE)

7.5.3 3G

7.6 Major mobile operators

7.6.1 BH Mobile

7.6.2 Mobilna Srpske (m:tel)

7.6.3 HT Mobile (Eronet)

7.7 Mobile Virtual Network Operators (MVNOs)

7.8 Mobile content and applications

8 Fixed-line broadband market

8.1 Market analysis

8.2 Broadband statistics

8.3 Fixed-line broadband technologies

8.3.1 Hybrid Fibre Coax (HFC) networks

8.3.2 Digital Subscriber Line (DSL) networks

8.3.3 Fibre-to-the-Premises (FttP) networks

8.3.4 Other fixed broadband services

9 Fixed network operators

9.1 Introduction

9.2 BH Telecom

9.3 HT Mostar

9.4 Telekom Srpske

10 Telecommunications infrastructure

10.1 Overview of the national telecom network

11 Appendix Historic data

12 Glossary of abbreviations

13 Related reports

List of Tables
Table 1 Top Level Country Statistics and Telco Authorities Bosnia-Herzegovina 2021 (e)
Table 2 Telecoms revenue by sector (BAM million) 2011 - 2019
Table 3 Proportion of telecoms revenue by sector 2011 2019
Table 4 Accumulated fixed number portings 2011 - 2019
Table 5 Direct access, CS and CPS subscribers 2011 2019
Table 6 License fees paid by operators 2014 - 2018
Table 7 Annual mobile number portings 2013 - 2019
Table 8 Change in the number of prepaid and contract cards (thousand) 2011 2019
Table 9 Growth in the number of mobile subscribers and penetration 2011 2026
Table 10 Mobile subscriber market share by operator 2009 2019
Table 11 Total SMS and MMS messages sent (million) 2009 2019
Table 12 Growth in the number of active mobile broadband subscribers and penetration 2011 2026
Table 13 BH Mobile base stations and population coverage 2014 2019
Table 14 Change in the number of BH Mobile's mobile subscribers (thousand) 2012 2019
Table 15 M:tel base stations and population coverage 2014 2019
Table 16 Change in the number of m:tel's mobile subscribers (thousand) 2011 2019
Table 17 MH Mobile base stations and population coverage 2014 2019
Table 18 Change in the number of HT Mobile's mobile subscribers (thousand) 2012 2019
Table 19 MVNO subscribers by operator 2013 2019
Table 20 Licensed ISPs in Bosnia 2011 2019
Table 21 Dial-up internet subscribers 2011 2019
Table 22 Internet users and penetration 2011 2019
Table 23 Growth in the number of fixed-line broadband subscribers and penetration rate 2011 2026
Table 24 Change in the number of broadband subscribers by platform (thousand) 2011 2019
Table 25 Broadband share of subscribers by platform 2011 2019
Table 26 Fixed-line broadband connections by data rate 2017 2019
Table 27 Market share of fixed-line broadband subscribers by data rate 2011 2019
Table 28 Telekom Srpske broadband subscribers 2011 2019
Table 29 Growth in the number of fibre broadband subscribers 2010 2019
Table 30 Fixed-telephony subscriber market share by operator 2011 2019
Table 31 Change in the number of fixed-lines by operator (thousand) 2011 2019
Table 32 Development of Telekom Srpske's financial data (BAM million) 2010 2020
Table 33 Telekom Srpske domestic revenue by service (BAM million) 2010 2020
Table 34 Decline in the number of fixed lines in service and teledensity 2011 2026
Table 35 Change in fixed-line traffic by type (incumbent telcos, million minutes) 2014 2019
Table 36 International internet bandwidth 2007 2017
Table 37 Historic Telecoms revenue by sector (BAM million) 2005 2010
Table 38 Historic Fixed lines in service and teledensity 2005 2010
Table 39 Historic Broadband subscribers by platform (thousand) 2007 2010
Table 40 Historic Broadband share of subscribers by platform 2009 2010
Table 41 Historic Dial-up internet subscribers 2007 2010
Table 42 Historic Prepaid and contract cards in service (thousand) 2005 2010
Table 43 Historic Fixed-line broadband subscribers and penetration rate 2009 2010
Table 44 Historic Direct access, CS and CPS subscribers 2008 2010
Table 45 Historic M:tel mobile subscribers 2008 2010
Table 46 Historic Fixed-line voice lines by operator 2005 2010
Table 47 Historic - - Mobile subscribers and penetration 2009 2010
Table 48 Historic - Active mobile broadband subscribers and penetration 2009 2010

List of Charts
Chart 1 Europe Telecoms Maturity Index Market Leaders (top tier)
Chart 2 Europe Telecoms Maturity Index Market Challengers (middle tier)
Chart 3 Europe Telecoms Maturity Index Market Emergents (bottom tier)
Chart 4 Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 5 Europe - mobile subscriber penetration vs mobile broadband penetration
Chart 6 Scandinavia and Baltics mobile subscriber penetration vs mobile broadband penetration
Chart 7 Northern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 8 Southern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 9 Eastern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 10 Scandinavia and Baltics fixed and mobile broadband penetration
Chart 11 Northern Europe fixed and mobile broadband penetration
Chart 12 Southern Europe fixed and mobile broadband penetration
Chart 13 Eastern Europe fixed and mobile broadband penetration
Chart 14 Telecoms revenue by sector2011 2019
Chart 15 Proportion of telecoms revenue by sector 2011 2019
Chart 16 Direct access, CS and CPS subscribers 2011 2019
Chart 17 Annual mobile number portings 2013 - 2019
Chart 18 Change in the number of prepaid and contract cards (thousand) 2011 2019
Chart 19 Growth in the number of mobile subscribers and penetration 2011 2026
Chart 20 Mobile subscriber market share by operator 2009 2019
Chart 21 Growth in the number of active mobile broadband subscribers and penetration 2011 2026
Chart 22 Change in the number of BH Mobile's mobile subscribers (thousand) 2012 2019
Chart 23 Change in the number of m:tel's mobile subscribers (thousand) 2011 2019
Chart 24 Change in the number of HT Mobile's mobile subscribers (thousand) 2012 2019
Chart 25 Internet users and penetration 2011 2019
Chart 26 Growth in the number of fixed-line broadband subscribers and penetration rate 2011 2026
Chart 27 Change in the number of broadband subscribers by platform (thousand) 2011 2019
Chart 28 Broadband share of subscribers by platform 2011 2019
Chart 29 Fixed-line broadband connections by data rate 2017 2019
Chart 30 Market share of fixed-line broadband subscribers by data rate 2011 2019
Chart 31 Growth in the number of fibre broadband subscribers 2010 2019
Chart 32 Fixed-telephony subscriber market share by operator 2011 2019
Chart 33 Change in the number of fixed-lines by operator (thousand) 2011 2019
Chart 34 Development of Telekom Srpske's financial data (BAM million) 2010 2020
Chart 35 Telekom Srpske domestic revenue by service 2010 2020
Chart 36 Decline in the number of fixed lines in service and teledensity 2011 2026
Chart 37 Change in fixed-line traffic by type (incumbent telcos, million minutes) 2014 2019

List of Exhibits
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 Access, the local loop and unbundling an overview

Companies Mentioned
• BH Telecom
• HT Mostar
• Telekom Sprske
• LogoSoft