1 Key statistics

2 Regional Europe Market Comparison
2.1 Market characteristics
2.2 Market Leaders
2.3 Market Challengers
2.4 Market Emergents
2.5 TMI versus GDP
2.6 Mobile and mobile broadband penetration
2.7 Fixed versus mobile broadband penetration

3 Country overview

4 Telecommunications market
4.1 Historical overview
4.2 Market analysis

5 Regulatory environment
5.1 Historical overview
5.2 Regulatory authority
5.3 Fixed-line developments
5.3.1 Telecom sector liberalisation
5.3.2 Privatisation
5.3.3 Interconnect
5.3.4 Universal Service
5.3.5 Access
5.3.6 Number Portability (NP)
5.3.7 Carrier PreSelection (CPS)
5.3.8 European Electronic Communications Code
5.4 Mobile network developments
5.4.1 Third GSM licence and 3G licences
5.4.2 Fourth GSM licence
5.4.3 Spectrum auctions
5.4.4 Mobile Number Portability (MNP)
5.4.5 Roaming
5.4.6 Network Termination Rate (MTR)

6 Mobile market
6.1 Market analysis
6.2 Mobile statistics
6.3 Mobile infrastructure
6.3.1 5G
6.3.2 4G (LTE)
6.3.3 3G
6.3.4 IoT and M2M networks
6.4 Mobile data
6.4.1 SMS/ MMS
6.5 Mobile broadband
6.6 Major mobile operators
6.6.1 Hrvatski Telekom
6.6.2 A1 Croatia
6.6.3 Telemach Croatia
6.6.4 Mobile Virtual Network Operators (MVNOs)
6.7 Mobile content and applications
6.7.1 M-commerce
6.7.2 M-banking

7 Fixed-line broadband market
7.1 Introduction and statistical overview
7.1.1 Market analysis
7.1.2 Broadband statistics
7.2 Hybrid Fibre Coax (HFC) networks
7.3 Digital Subscriber Line (DSL) networks
7.3.1 VDSL
7.3.2 G.fast
7.4 Fibre-to-the-Premises (FttP) networks
7.5 Other fixed broadband services
7.5.1 Wi-Fi
7.5.2 WiMAX

8 Digital economy
8.1 Introduction
8.2 E-government
8.3 E-education
8.4 E-health

9 Fixed network operators
9.1 Hrvatski Telekom (HT)
9.2 A1 Croatia
9.3 Optima Telekom
9.4 Metronet

10 Telecommunications infrastructure
10.1 Overview of the national telecom network
10.2 International infrastructure
10.3 Cloud computing
10.4 Wholesale
10.5 Smart Infrastructure
10.6 Data centres

11 Appendix Historic data

12 Glossary of abbreviations

13 Related reports

List of Tables
Table 1 Top Level Country Statistics and Telco Authorities - Croatia 2022 (e)
Table 2 Development of telecom services revenue by sector (HRK million) 2012 2022
Table 3 Change in telecom services revenue by sector 2012 2022
Table 4 Change in mobile and fixed-line network voice traffic (million minutes) 2012 2022
Table 5 Accumulated fixed number portings 2012 2022
Table 6 Drop in the number of CPS access lines 2012 2022
Table 7 Accumulated and annual mobile ported numbers 2012 2022
Table 8 Growth in mobile roaming traffic (million minutes) 2011 2022
Table 9 Change in the number of mobile subscribers and penetration rate 2012 2027
Table 10 Change in the mobile market share of subscribers by operator 2012 2022
Table 11 Increase in mobile network voice traffic 2012 2022
Table 12 Development of mobile market revenue 2012 2022
Table 13 Change in the number of prepaid users and proportion to total 2012 2022
Table 14 Decline in HT Group's mobile prepaid subscribers 2012 2022
Table 15 Decline in A1 Croatia's prepaid subscribers and proportion to total 2012 2020
Table 16 Growth in the number of M2M connections 2017 2022
Table 17 Increase in the number of A1 Croatia's M2M connections 2016 2020
Table 18 Change in the number of SMS and MMS messages sent 2012 2022
Table 19 Growth in the number of mobile broadband subscribers and penetration 2012 2027
Table 20 Change in the number of dedicated mobile broadband subscribers 2012 2022
Table 21 Increase in mobile broadband revenue and traffic 2015 2022
Table 22 Growth in the number of A1 Croatia's mobile broadband subscribers 2012 2021
Table 23 Increase in Hrvatski Telekom Group's mobile revenue 2012 2022
Table 24 Decline in Hrvatski Telekom's mobile annualised ARPU (HRK / subscriber / month) 2012 2022
Table 25 Change in Hrvatski Telekom's mobile prepaid and contract customer base (thousand) 2012 2022
Table 26 A1 Croatia prepaid, postpaid, and blended monthly ARPU ( / month) 2012 2022
Table 27 Change in A1 Croatia's Minutes of Use (MOU) 2012 2020
Table 28 Development of A1 Croatia's subscriber base (million) 2012 2022
Table 29 Development of Telemach Croatia's financial data (SEK million) 2011 2019
Table 30 Change in Telemach Croatia's mobile revenue by segment (SEK million) 2015 2019
Table 31 Change in Telemach Croatia's financial data ( million) 2020 2021
Table 32 Growth in Telemach Croatia's mobile subscriber base 2012 2019
Table 33 Growth in the number of fixed broadband subscribers and penetration rate 2012 2027
Table 34 Growth in broadband data traffic by type (TB) 2012 2022
Table 35 Broadband data traffic growth by type 2013 2022
Table 36 Increase in broadband revenue (mobile and fixed) 2012 2022
Table 37 Increase in broadband revenue by platform (HRK billion) 2017 2022
Table 38 Growth in the number of A1 Croatia's broadband subscriber base 2012 2022
Table 39 Change in the number of cable broadband subscribers 2012 2022
Table 40 Change in DSL accesses by type 2012 2022
Table 41 Change in the number of Hrvatski Telekom's retail DSL subscriber base 2012 2022
Table 42 Growth in the number of fibre broadband subscribers 2015 2022
Table 43 Change in the number of fixed wireless broadband lines 2017 2022
Table 44 Fixed-line market share by operator 2012 2022
Table 45 Hrvatski Telekom financial data (HRK million) 2012 2022
Table 46 Change in Hrvatski Telekom's fixed voice and mobile revenue (HRK million) 2012 2022
Table 47 Decline in the number of Hrvatski Telekom's retail fixed lines 2012 2022
Table 48 Decline in Hrvatski Telekom's voice ARPU 2012 2022
Table 49 Development of A1 Croatia's financial results ( million) 2012 2022
Table 50 Development of in A1 Croatia's revenue 2012 2022
Table 51 Change in the number of A1 Croatia's access lines in service 2012 2022
Table 52 Optima Telekom financial data (HRK million) 2012 2021
Table 53 Development of Optima Telekom operational data 2012 2021
Table 54 Change in the number of fixed lines in service and teledensity 2012 2027
Table 55 Increase in international internet bandwidth 2011 2020
Table 56 Historic - Fixed lines in service and teledensity 2000 2011
Table 57 Historic - International internet bandwidth 2001 2011
Table 58 Historic - Mobile subscribers and penetration rate 1997 2011
Table 59 Historic - Prepaid users and proportion of total 2002 2011
Table 60 Historic - SMS and MMS messages sent (million) 2003 2011
Table 61 Historic - Internet users and penetration rates 2000 2015
Table 62 Historic - Fixed broadband subscribers and penetration rate 2003 2011
Table 63 Historic - Development of telecom services revenue by sector (HRK million) 2005 2011
Table 64 Historic - Change in telecom services revenue by sector 2005 2011
Table 65 Historic - Accumulated fixed number portings 2005 2011
Table 66 Historic - Drop in the number of CPS access lines 2008 2011
Table 67 Historic - Change in the mobile market share of subscribers by operator 2007 2011
Table 68 Historic - Development of mobile market revenue 2005 2011
Table 69 Historic - Decline in the number of dedicated mobile broadband subscribers 2007 2011
Table 70 Historic - Growth in the number of A1 Croatia's mobile broadband subscribers 2008 2011
Table 71 Historic - Accumulated and annual mobile ported numbers 2006 2011
Table 72 Historic - A1 Croatia prepaid, postpaid, and blended monthly ARPU 2004 2011
Table 73 Historic - Change in A1 Croatia's Minutes of Use (MOU) 2007 2011
Table 74 Historic - Development of A1 Croatia's subscriber base 2007 2011
Table 75 Historic - Development of Tele2 Croatia's financial data (SEK million) 2007 2011
Table 76 Historic - Growth in Tele2 Croatia's mobile subscriber base 2007 2011
Table 77 Historic - Growth in the number of fixed broadband subscribers and penetration rate 2003 2011
Table 78 Historic - Broadband market revenue growth (mobile and fixed) 2005 2011
Table 79 Historic - Hrvatski Telekom financial data (HRK million) 2008 2011
Table 80 Historic - Decline in the number of Hrvatski Telekom retail fixed lines 2005 2011

List of Charts
Chart 1 Europe Telecoms Maturity Index Market Leaders
Chart 2 Europe Telecoms Maturity Index Market Challengers
Chart 3 Europe Telecoms Maturity Index Market Emergents
Chart 4 Europe - Telecoms Maturity Index vs GDP per capita
Chart 5 Europe Mobile subscriber penetration vs mobile broadband penetration
Chart 6 Scandinavia/Baltics fixed and mobile broadband penetration
Chart 7 Northern Europe fixed and mobile broadband penetration
Chart 8 Eastern Europe fixed and mobile broadband penetration
Chart 9 Southern Europe fixed and mobile broadband penetration
Chart 10 Development of telecom services revenue by sector 2012 2022
Chart 11 Change in telecom services revenue by sector 2012 2022
Chart 12 Change in mobile and fixed-line network voice traffic 2012 2022
Chart 13 Drop in the number of CPS access lines 2012 2022
Chart 14 Change in the number of mobile subscribers and penetration rate 2012 2027
Chart 15 Change in the mobile market share of subscribers by operator 2012 2022
Chart 16 Increase in mobile network voice traffic 2012 2022
Chart 17 Development of mobile market revenue 2012 2022
Chart 18 Change in the number of prepaid users and proportion to total 2012 2022
Chart 19 Decline in HT Group's mobile prepaid subscribers 2012 2022
Chart 20 Decline in A1 Croatia's prepaid subscribers and proportion to total 2012 2020
Chart 21 Growth in the number of M2M connections 2017 2022
Chart 22 Change in the number of SMS and MMS messages sent 2012 2022
Chart 23 Growth in the number of mobile broadband subscribers and penetration 2012 2027
Chart 24 Change in the number of dedicated mobile broadband subscribers 2012 2022
Chart 25 Growth in the number of A1 Croatia's mobile broadband subscribers 2012 2021
Chart 26 Increase in Hrvatski Telekom Group's mobile revenue 2012 2022
Chart 27 Decline in Hrvatski Telekom's mobile annualised ARPU 2012 2022
Chart 28 Change in Hrvatski Telekom's mobile prepaid and contract customer base 2012 2022
Chart 29 A1 Croatia prepaid, postpaid, and blended monthly ARPU 2012 2022
Chart 30 Change in A1 Croatia's Minutes of Use (MOU) 2012 2020
Chart 31 Development of A1 Croatia's subscriber base 2012 2022
Chart 32 Development of Telemach Croatia's financial data 2011 2019
Chart 33 Change in Telemach Croatia's mobile revenue by segment 2015 2019
Chart 34 Change in Telemach Croatia's financial data 2020 2021
Chart 35 Growth in Telemach Croatia's mobile subscriber base 2012 2019
Chart 36 Growth in the number of fixed broadband subscribers and penetration rate 2012 2027
Chart 37 Growth in broadband data traffic by type 2012 2022
Chart 38 Increase in broadband revenue (mobile and fixed) 2012 2022
Chart 39 Increase in broadband revenue by platform 2017 2022
Chart 40 Growth in the number of A1 Croatia's broadband subscriber base 2012 2022
Chart 41 Change in the number of cable broadband subscribers 2012 2022
Chart 42 Change in DSL accesses by type 2012 2022
Chart 43 Change in the number of Hrvatski Telekom's retail DSL subscriber base 2012 2022
Chart 44 Fixed-line market share by operator 2012 2022
Chart 45 Hrvatski Telekom financial data 2012 2022
Chart 46 Change in Hrvatski Telekom's fixed voice and mobile revenue 2012 2022
Chart 47 Decline in the number of Hrvatski Telekom's retail fixed lines 2012 2022
Chart 48 Decline in Hrvatski Telekom's voice ARPU 2012 2022
Chart 49 Development of A1 Croatia's financial results 2012 2022
Chart 50 Growth in A1 Croatia's revenue 2012 2022
Chart 51 Change in the number of A1 Croatia's access lines in service 2012 2022
Chart 52 Optima Telekom financial data 2012 2021
Chart 53 Development of Optima Telekom operational data 2012 2021
Chart 54 Change in the number of fixed lines in service and teledensity 2012 2027
Chart 55 Increase in international internet bandwidth 2011 2020

List of Exhibits
Exhibit 1 Map of Telecom Maturity Index global ranking among countries in Europe
Exhibit 2 Generalised Market Characteristics by Market Segment
Exhibit 3 Europe Market Leaders and market developments
Exhibit 4 Europe Market Challengers and market developments
Exhibit 5 Europe Market Emergents and market developments
Exhibit 6 Access and the local loop