1 INTRODUCTION 7
1.1 OBJECTIVES OF THE STUDY 8
1.2 MARKET SCOPE 8
1.3 MARKET DEFINITION 9
1.4 CURRENCY 10
1.5 LIMITATIONS 10
1.6 STAKEHOLDERS 10

2 RESEARCH METHODOLOGY 11
2.1 RESEARCH DATA 12
2.1.1 KEY DATA FROM SECONDARY SOURCES 13
2.1.2 KEY DATA FROM PRIMARY SOURCES 14
2.2 MARKET SIZE ESTIMATION: BOTTOM-UP AND TOP-DOWN APPROACH 15
2.3 VENDOR ANALYSIS MATRIX METHODOLOGY 17
2.3.1 VENDOR INCLUSION CRITERIA 17
2.4 RESEARCH ASSUMPTIONS 18

3 EXECUTIVE SUMMARY 19

4 MARKET OVERVIEW 21
4.1 MARKET DYNAMICS 22
4.2 OPEN SOURCE ADOPTION 23
4.3 APPLICATION AREAS 24

5 GLOBAL OPEN SOURCE SERVICES MARKET OPPORTUNITY 25
5.1 GLOBAL MARKET 26
5.2 GLOBAL OPEN SOURCE SERVICES MARKET - BY INDUSTRY VERTICAL 28
5.3 GLOBAL OPEN SOURCE SERVICES MARKET - BY SERVICE TYPE 30
5.4 GLOBAL OPEN SOURCE SERVICES MARKET - BY REGION 32

6 COMPETITIVE LANDSCAPE 34
6.1 ECOSYSTEM 35
6.2 VENDOR BENCHMARKING (6 COMPANIES) 36

7 COMPANY PROFILES 47
7.1 RED HAT 48
7.2 ACCENTURE 53
7.3 WIPRO 56
7.4 IBM 59
7.5 INFOSYS 62
7.6 CISCO SYSTEMS 65
7.7 ATOS 68
7.8 HCL 71
7.9 HPE 75
7.10 ORACLE 78

8 APPENDIX 81
8.1 KNOWLEDGE STORE 82
8.2 MARKETSANDMARKETS KNOWLEDGE STORE: SNAPSHOT 83
8.3 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 84
8.4 RELATED REPORTS 85
8.5 AUTHORS DETAILS 86

LIST OF TABLES
TABLE 1 KEY DATA FROM SECONDARY SOURCES 13
TABLE 2 KEY DATA FROM PRIMARY SOURCES 14
TABLE 3 RESEARCH ASSUMPTIONS 18
TABLE 4 GLOBAL OPEN SOURCE SERVICES MARKET SIZE, 2016-2022 (USD BILLION) 20
TABLE 5 GLOBAL OPEN SOURCE SERVICES MARKET, 2016-2022 (USD BILLION) 27
TABLE 6 GLOBAL OPEN SOURCE SERVICES MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2022 (USD BILLION) 29
TABLE 7 GLOBAL OPEN SOURCE SERVICES MARKET SIZE, BY SERVICE TYPE, 2016-2022 (USD BILLION) 31
TABLE 8 GLOBAL OPEN SOURCE SERVICES MARKET SIZE, BY REGION, 2016-2022 (USD BILLION) 33
TABLE 9 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 44
TABLE 10 NEW PRODUCT LAUNCHES AND UPGRADATIONS 45
TABLE 11 MERGERS AND ACQUISITIONS 46
TABLE 12 BUSINESS EXPANSIONS 46

LIST OF FIGURES
FIGURE 1 MARKETS COVERED 8
FIGURE 2 YEARS CONSIDERED FOR THE STUDY 10
FIGURE 3 GLOBAL OPEN SOURCE SERVICE MARKET: RESEARCH DESIGN 12
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 15
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 16
FIGURE 6 VENDOR ANALYSIS: CRITERIA WEIGHTAGE 17
FIGURE 7 GLOBAL OPEN SOURCE SERVICES MARKET 26
FIGURE 8 GLOBAL OPEN SOURCE SERVICE MARKET, BY INDUSTRY VERTICAL 28
FIGURE 9 GLOBAL OPEN SOURCE SERVICES ADOPTION 28
FIGURE 10 GLOBAL OPEN SOURCE SERVICES MARKET, BY SERVICE TYPE 30
FIGURE 11 GLOBAL OPEN SOURCE SERVICES MARKET, BY REGION 32
FIGURE 12 GLOBAL OPEN SOURCE SERVICES ADOPTION, BY REGION 32
FIGURE 13 MAJOR DEVELOPMENTS, 2016-2017 (WIPRO, IBM, RED HAT, ATOS) 40
FIGURE 14 MAJOR DEVELOPMENTS, 2016-2017 (INFOSYS, ACCENTURE, CISCO SYSTEMS, ORACLE) 41
FIGURE 15 MAJOR DEVELOPMENTS, 2016-2016 (HCL, HPE) 42
FIGURE 16 MARKET EVALUATION FRAMEWORK 43
FIGURE 17 BATTLE FOR MARKET SHARE: PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS HAS BEEN THE KEY STRATEGY ADOPTED BY KEY PLAYERS IN THE GLOBAL OPEN SOURCE SERVICES MARKET 43
FIGURE 18 RED HAT: COMPANY SNAPSHOT 51
FIGURE 19 ACCENTURE: COMPANY SNAPSHOT 54
FIGURE 20 WIPRO: COMPANY SNAPSHOT 57
FIGURE 21 IBM: COMPANY SNAPSHOT 60
FIGURE 22 INFOSYS: COMPANY SNAPSHOT 63
FIGURE 23 CISCO SYSTEMS: COMPANY SNAPSHOT 66
FIGURE 24 ATOS: COMPANY SNAPSHOT 69
FIGURE 25 HCL: COMPANY SNAPSHOT 73
FIGURE 26 HPE: COMPANY SNAPSHOT 76
FIGURE 27 ORACLE: COMPANY SNAPSHOT 79