1 INTRODUCTION 29
1.1 STUDY OBJECTIVES 29
1.2 MARKET DEFINITION 29
1.2.1 INCLUSIONS AND EXCLUSIONS 30
1.3 STUDY SCOPE 31
1.3.1 MARKET SEGMENTATION 31
1.3.2 REGIONS COVERED 32
1.4 YEARS CONSIDERED 32
1.5 CURRENCY CONSIDERED 32
TABLE 1 US DOLLAR EXCHANGE RATE, 2019-2021 33
1.6 STAKEHOLDERS 33
1.7 SUMMARY OF CHANGES 33

2 RESEARCH METHODOLOGY 34
2.1 RESEARCH DATA 34
FIGURE 1 MULTICHANNEL ORDER MANAGEMENT: RESEARCH DESIGN 34
2.1.1 SECONDARY DATA 35
2.1.2 PRIMARY DATA 35
TABLE 2 PRIMARY INTERVIEWS 35
2.1.2.1 Breakdown of primary interviews 36
2.1.2.2 Key industry insights 36
2.2 DATA TRIANGULATION 37
FIGURE 2 DATA TRIANGULATION 37
2.3 MARKET SIZE ESTIMATION 38
FIGURE 3 MULTICHANNEL ORDER MANAGEMENT: TOP-DOWN AND BOTTOM-UP APPROACHES 38
2.3.1 TOP-DOWN APPROACH 38
2.3.2 BOTTOM-UP APPROACH 39
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 1 (SUPPLY-SIDE): REVENUE FROM SOLUTIONS/SERVICES OF MULTICHANNEL ORDER MANAGEMENT 39
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 2, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/SERVICES OF MULTICHANNEL ORDER MANAGEMENT 40
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 3, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/SERVICES OF MULTICHANNEL ORDER MANAGEMENT 41
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF MULTICHANNEL ORDER MANAGEMENT THROUGH OVERALL MULTICHANNEL ORDER MANAGEMENT SPENDING 41
2.4 MARKET FORECAST 42
TABLE 3 FACTOR ANALYSIS 42
2.5 COMPANY EVALUATION MATRIX METHODOLOGY 43
FIGURE 8 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE 43
2.6 STARTUP/SME EVALUATION MATRIX METHODOLOGY 44
FIGURE 9 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE 44
2.7 RESEARCH ASSUMPTIONS 45
2.8 LIMITATIONS AND RISK ASSESSMENT 46

3 EXECUTIVE SUMMARY 47
TABLE 4 GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET AND GROWTH RATE, 2016-2021 (USD MILLION, Y-O-Y%) 48
TABLE 5 GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET AND GROWTH RATE, 2022-2027 (USD MILLION, Y-O-Y%) 48
FIGURE 10 SOFTWARE SEGMENT ESTIMATED TO ACCOUNT FOR LARGER MARKET SIZE IN 2022 48
FIGURE 11 PROFESSIONAL SERVICES SEGMENT EXPECTED TO ACCOUNT FOR LARGER MARKET SHARE IN 2022 49
FIGURE 12 ORDER FULFILMENT SEGMENT EXPECTED TO ACCOUNT FOR LARGEST MARKET SIZE IN 2022 49
FIGURE 13 CLOUD SEGMENT EXPECTED TO ACCOUNT FOR LARGER MARKET SIZE IN 2022 49
FIGURE 14 LARGE ENTERPRISES SEGMENT ESTIMATED TO ACCOUNT FOR LARGER MARKET SHARE IN 2022 50
FIGURE 15 RETAIL, ECOMMERCE, AND WHOLESALE SEGMENT EXPECTED TO ACCOUNT FOR LARGEST MARKET SIZE IN 2022 50
FIGURE 16 FOOD & BEVERAGES SEGMENT EXPECTED TO DOMINATE RETAIL, ECOMMERCE, AND WHOLESALE MARKET IN 2022 50
FIGURE 17 NORTH AMERICA EXPECTED TO ACCOUNT FOR LARGEST MARKET SHARE IN 2022 51

4 PREMIUM INSIGHTS 52
4.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN MULTICHANNEL ORDER MANAGEMENT MARKET 52
FIGURE 18 GROWING DIGITALIZATION AND SELLING PLATFORMS TO BOOST MULTICHANNEL ORDER MANAGEMENT MARKET GROWTH 52
4.2 MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL 53
FIGURE 19 RETAIL, ECOMMERCE, AND WHOLESALE SEGMENT EXPECTED TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 53
4.3 MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION 53
FIGURE 20 NORTH AMERICA ESTIMATED TO ACCOUNT FOR LARGEST MARKET SHARE IN 2022 53
4.4 MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT AND DEPLOYMENT MODE 54
FIGURE 21 SOFTWARE AND CLOUD SEGMENTS EXPECTED TO ACCOUNT FOR SIGNIFICANT MARKET SHARE IN 2022 54

5 MARKET OVERVIEW AND INDUSTRY TRENDS 55
5.1 INTRODUCTION 55
5.2 MARKET DYNAMICS 55
FIGURE 22 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: MULTICHANNEL ORDER MANAGEMENT MARKET 55
5.2.1 DRIVERS 56
5.2.1.1 Booming retail and eCommerce vertical 56
5.2.1.2 Growth in multichannel selling 56
5.2.1.3 Low initial and operational costs 57
5.2.1.4 Growing number of internet users 57
5.2.2 RESTRAINTS 57
5.2.2.1 Data breaches over internet 57
5.2.2.2 Requirement for stronger confidentiality and data safety 57
5.2.3 OPPORTUNITIES 58
5.2.3.1 Potential for online sales 58
5.2.3.2 Increasing adoption by SMEs 58
5.2.3.3 Technological advancements 58
5.2.3.4 Organizations' willingness to use advanced technologies 59
5.2.4 CHALLENGES 59
5.2.4.1 Lack of technical expertise 59
5.2.4.2 Issues related to IT modernization 59
5.2.4.3 Data gaps and inconsistencies 60
5.3 EVOLUTION 60
FIGURE 23 EVOLUTION OF MULTICHANNEL ORDER MANAGEMENT 60
5.4 MULTICHANNEL ORDER MANAGEMENT MARKET: ECOSYSTEM 61
FIGURE 24 ECOSYSTEM OF MULTICHANNEL ORDER MANAGEMENT 61
TABLE 6 MULTICHANNEL ORDER MANAGEMENT MARKET: ECOSYSTEM 61
5.5 CASE STUDY ANALYSIS 63
5.5.1 RETAIL, ECOMMERCE, AND WHOLESALE 63
5.5.1.1 Food & Beverages 63
5.5.1.1.1 Use Case 1: Graeter's Ice Cream automates 100% of orders with custom functionality backed by SkuNexus 63
5.5.1.1.2 Use Case 2: Square helps Boston Beer launch and increase sales of its new brands online 64
5.5.1.2 Health & Wellness 64
5.5.1.2.1 Use Case 1: Orderhive has been a turning point for Wholesome Goods 64
5.5.1.3 White Goods 65
5.5.1.3.1 Use Case 1: Shopify makes it simpler for small enterprises to set up stores online 65
5.5.1.4 Automotive 66
5.5.1.4.1 Use Case 1: Increasing sales and event registrations using personalized, multichannel automotive marketing campaigns 66
5.5.1.5 Apparel 67
5.5.1.5.1 Use Case 1: TCNS Clothing Co. Ltd. achieves 9x growth in sales using Unicommerce 67
5.5.2 MANUFACTURING 67
5.5.2.1 Use Case 1: Brightpearl takes the weight off Strength Shop with advanced automation and turbocharged order processing 67
5.5.3 TRANSPORTATION & LOGISTICS 68
5.5.3.1 Use Case 1: Reynolds Towing uses mobile payments to help 30% more customers a day 68
5.5.3.2 Use case 2: Software interface made it easier for clients to use the Hubbed service 68
5.6 TECHNOLOGY ANALYSIS 69
5.6.1 MULTICHANNEL ORDER MANAGEMENT AND BIG DATA ANALYTICS 69
5.6.2 MULTICHANNEL ORDER MANAGEMENT, ARTIFICIAL INTELLIGENCE (AI), AND MACHINE LEARNING (ML) 69
5.6.3 MULTICHANNEL ORDER MANAGEMENT AND CLOUD COMPUTING 70
5.6.4 MULTICHANNEL ORDER MANAGEMENT AND BLOCKCHAIN 70
5.6.5 MULTICHANNEL ORDER MANAGEMENT AND INTERNET OF THINGS (IOT) 71
5.7 SUPPLY/VALUE CHAIN ANALYSIS 71
FIGURE 25 SUPPLY/VALUE CHAIN ANALYSIS 71
5.8 REVENUE SHIFT - YC/YCC SHIFT FOR MULTICHANNEL ORDER MANAGEMENT MARKET 72
FIGURE 26 MULTICHANNEL ORDER MANAGEMENT MARKET: YC/YCC SHIFT 72
5.9 PORTER'S FIVE FORCES ANALYSIS 73
FIGURE 27 MULTICHANNEL ORDER MANAGEMENT: PORTER'S FIVE FORCES ANALYSIS 73
TABLE 7 MULTICHANNEL ORDER MANAGEMENT MARKET: PORTER'S FIVE FORCES ANALYSIS 73
5.9.1 THREAT OF NEW ENTRANTS 74
5.9.2 THREAT OF SUBSTITUTES 74
5.9.3 BARGAINING POWER OF SUPPLIERS 74
5.9.4 BARGAINING POWER OF BUYERS 74
5.9.5 INTENSITY OF COMPETITIVE RIVALRY 75
5.10 PRICING MODEL ANALYSIS 75
5.11 PATENT ANALYSIS 76
5.11.1 METHODOLOGY 76
5.11.2 DOCUMENT TYPE 76
TABLE 8 PATENTS FILED, 2018-2021 76
5.11.3 INNOVATION AND PATENT APPLICATIONS 76
FIGURE 28 TOTAL NUMBER OF PATENTS GRANTED IN A YEAR, 2018-2021 76
5.11.3.1 Top applicants 77
FIGURE 29 TOP TEN COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS, 2018-2021 77
TABLE 9 TOP TEN PATENT OWNERS (US) IN MULTICHANNEL ORDER MANAGEMENT MARKET, 2018-2021 77
5.12 KEY CONFERENCES AND EVENTS, 2022-2023 78
TABLE 10 MULTICHANNEL ORDER MANAGEMENT MARKET: DETAILED LIST OF CONFERENCES AND EVENTS 78
5.13 TARIFF AND REGULATORY LANDSCAPE 79
5.13.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 79
TABLE 11 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 79
TABLE 12 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 80
TABLE 13 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 80
TABLE 14 MIDDLE EAST AND AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 81
TABLE 15 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 81
5.13.2 NORTH AMERICA: REGULATIONS 82
5.13.2.1 Personal Information Protection and Electronic Documents Act (PIPEDA) 82
5.13.2.2 Gramm-Leach-Bliley (GLB) Act 82
5.13.2.3 Health Insurance Portability and Accountability Act (HIPAA) of 1996 82
5.13.2.4 Federal Information Security Management Act (FISMA) 82
5.13.2.5 Federal Information Processing Standards (FIPS) 82
5.13.2.6 California Consumer Privacy Act (CCPA) 83
5.13.3 EUROPE: TARIFFS AND REGULATIONS 83
5.13.3.1 GDPR 2016/679 regulation in EU 83
5.13.3.2 General Data Protection Regulation 83
5.13.3.3 European Committee for Standardization (CEN) 84
5.13.3.4 European Technical Standards Institute (ETSI) 84
5.14 KEY STAKEHOLDERS AND BUYING CRITERIA 84
5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS 84
TABLE 16 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP THREE APPLICATIONS (%) 84
5.14.2 BUYING CRITERIA 85
TABLE 17 KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS 85

6 MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT 86
6.1 INTRODUCTION 87
6.1.1 COMPONENT: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 87
FIGURE 30 SERVICES SEGMENT EXPECTED TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 88
TABLE 18 MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 88
TABLE 19 MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 88
6.2 SOFTWARE 89
6.2.1 GROWING NEED TO PROVIDE BETTER CUSTOMER EXPERIENCE AND GAIN SUPPLY CHAIN VISIBILITY 89
TABLE 20 SOFTWARE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 89
TABLE 21 SOFTWARE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 90
6.3 SERVICES 90
FIGURE 31 MANAGED SERVICES SEGMENT EXPECTED TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 91
TABLE 22 SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY TYPE, 2016-2021 (USD MILLION) 91
TABLE 23 SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY TYPE, 2022-2027 (USD MILLION) 91
TABLE 24 MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 92
TABLE 25 MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 92
6.3.1 PROFESSIONAL SERVICES 92
FIGURE 32 CONSULTING SEGMENT EXPECTED TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 93
TABLE 26 PROFESSIONAL SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY TYPE, 2016-2021 (USD MILLION) 93
TABLE 27 PROFESSIONAL SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY TYPE, 2022-2027 (USD MILLION) 93
TABLE 28 PROFESSIONAL SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 94
TABLE 29 PROFESSIONAL SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 94
6.3.1.1 Consulting 95
6.3.1.1.1 Enables companies to lower risk, reduce complexity, and increase RoI 95
TABLE 30 CONSULTING: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 95
TABLE 31 CONSULTING: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 95
6.3.1.2 Support and Maintenance 96
6.3.1.2.1 Need to manage order fulfillment process 96
TABLE 32 SUPPORT AND MAINTENANCE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 96
TABLE 33 SUPPORT AND MAINTENANCE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 96
6.3.1.3 Integration and deployment 97
6.3.1.3.1 Ensure minimum risk and offer cost optimization 97
TABLE 34 INTEGRATION AND DEPLOYMENT: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 97
TABLE 35 INTEGRATION AND DEPLOYMENT: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 97
6.3.2 MANAGED SERVICES 98
6.3.2.1 Growing concern to manage workflow management process 98
TABLE 36 MANAGED SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 98
TABLE 37 MANAGED SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 98

7 MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE 99
7.1 INTRODUCTION 100
7.1.1 ORGANIZATION SIZE: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 100
FIGURE 33 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT EXPECTED TO REGISTER HIGHER CAGR DURING THE FORECAST PERIOD 101
TABLE 38 MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2016-2021 (USD MILLION) 101
TABLE 39 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION) 101
7.2 LARGE ENTERPRISES 102
7.2.1 INCREASING CONCERNS ABOUT OPERATORS MANAGING MULTIPLE ORDERS FROM SALES CHANNELS 102
TABLE 40 LARGE ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 102
TABLE 41 LARGE ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 102
7.3 SMALL AND MEDIUM-SIZED ENTERPRISES 103
7.3.1 PROBLEMS WITH DELIVERY OF MULTICHANNEL CUSTOMER EXPERIENCE 103
TABLE 42 SMALL AND MEDIUM-SIZED ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 103
TABLE 43 SMALL AND MEDIUM-SIZED ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 103

8 MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE 104
8.1 INTRODUCTION 105
8.1.1 DEPLOYMENT MODE: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 105
FIGURE 34 CLOUD SEGMENT EXPECTED TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 106
TABLE 44 MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 106
TABLE 45 MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 106
8.2 ON-PREMISES 107
8.2.1 NEED TO ENHANCE CONTROL OVER SUPPLY CHAIN ACCESSIBILITY 107
TABLE 46 ON-PREMISES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 107
TABLE 47 ON-PREMISES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 108
8.3 CLOUD 108
8.3.1 COST-EFFECTIVENESS, EASE OF ACCESS, AND SCALABILITY TO BOOST ADOPTION OF CLOUD 108
TABLE 48 CLOUD: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 109
TABLE 49 CLOUD: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 109

9 MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION 110
9.1 INTRODUCTION 111
9.1.1 APPLICATION: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 111
FIGURE 35 ORDER FULFILMENT SEGMENT EXPECTED TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 111
TABLE 50 MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2016-2021 (USD MILLION) 112
TABLE 51 MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2022-2027 (USD MILLION) 112
9.2 ORDER FULFILLMENT 112
9.2.1 DOCUMENTING 113
9.2.2 BULK PRINTING 113
TABLE 52 ORDER FULFILLMENT: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 113
TABLE 53 ORDER FULFILLMENT: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 113
9.3 INVENTORY MANAGEMENT 114
9.3.1 SALES FORECASTING 114
9.3.2 INVENTORY ANALYSIS 114
9.3.3 BARCODE SCANNING 114
TABLE 54 INVENTORY MANAGEMENT: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 114
TABLE 55 INVENTORY MANAGEMENT: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 115
9.4 CHANNEL INTEGRATION 115
9.4.1 NETWORK INVENTORY OPTIMIZATION 115
9.4.2 SALES CHANNEL OPTIMIZATION 115
9.4.3 CENTRALIZED DATA REPOSITORY 116
TABLE 56 CHANNEL INTEGRATION: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 116
TABLE 57 CHANNEL INTEGRATION: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 116
9.5 WORKFLOW AUTOMATION 116
9.5.1 ORDER ROUTING OPTIMIZATION 117
9.5.2 AUTOMATIC INVOICING 117
TABLE 58 WORKFLOW AUTOMATION: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 117
TABLE 59 WORKFLOW AUTOMATION: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 117
9.6 INTEGRATED POS 118
9.6.1 CASH MANAGEMENT 118
9.6.2 ADVANCE PRODUCT SEARCH FILTERS 118
9.6.3 PAYMENT INTEGRATION 118
TABLE 60 INTEGRATED POS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 118
TABLE 61 INTEGRATED POS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 119
9.7 OTHER APPLICATIONS 119
TABLE 62 OTHER APPLICATIONS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 120
TABLE 63 OTHER APPLICATIONS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 120

10 MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL 121
10.1 INTRODUCTION 122
10.1.1 VERTICAL: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 122
10.1.2 MULTICHANNEL ORDER MANAGEMENT: ENTERPRISE USE CASES 122
FIGURE 36 RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL EXPECTED TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 123
TABLE 64 MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2016-2021 (USD MILLION) 123
TABLE 65 MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2022-2027 (USD MILLION) 123
10.2 RETAIL, ECOMMERCE, AND WHOLESALE 124
TABLE 66 RETAIL, ECOMMERCE, AND WHOLESALE: USE CASES 124
TABLE 67 RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY MODE OF BUSINESS, 2016-2021 (USD MILLION) 125
TABLE 68 RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY MODE OF BUSINESS, 2022-2027 (USD MILLION) 125
TABLE 69 RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PRODUCT TYPE, 2016-2021 (USD MILLION) 125
TABLE 70 RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PRODUCT TYPE, 2022-2027 (USD MILLION) 126
TABLE 71 RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 126
TABLE 72 RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 126
10.2.1 MODE OF BUSINESS 127
10.2.1.1 Online 127
10.2.1.2 Offline 127
10.2.2 PRODUCT TYPE 127
10.2.2.1 Health & wellness 127
10.2.2.1.1 Integrated order and inventory management to facilitate better health and wellness services for consumers 127
TABLE 73 HEALTH & WELLNESS: USE CASES 127
TABLE 74 HEALTH & WELLNESS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 128
TABLE 75 HEALTH & WELLNESS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 128
10.2.2.2 Food & beverages 128
10.2.2.2.1 Growing need for real-time visibility into order status and delivery of foods items 128
TABLE 76 FOOD & BEVERAGES: USE CASES 129
TABLE 77 FOOD & BEVERAGES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 129
TABLE 78 FOOD & BEVERAGES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 130
10.2.2.3 White goods 130
10.2.2.3.1 Growing urbanization in retail industry to drive demand for white goods 130
TABLE 79 WHITE GOODS: USE CASES 131
TABLE 80 WHITE GOODS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 131
TABLE 81 WHITE GOODS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 131
10.2.2.4 Automotive 132
10.2.2.4.1 Need to understand customers and improve performance 132
TABLE 82 AUTOMOTIVE: USE CASES 132
TABLE 83 AUTOMOTIVE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 132
TABLE 84 AUTOMOTIVE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 133
10.2.2.5 Other product types 133
TABLE 85 OTHER PRODUCT TYPES: USE CASES 133
TABLE 86 OTHER PRODUCT TYPES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 134
TABLE 87 OTHER PRODUCT TYPES: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 134
10.3 MANUFACTURING 134
10.3.1 GROWING NEED TO IMPROVE PRODUCTIVITY AND PROVIDE EFFECTIVE CUSTOMER SERVICE 134
TABLE 88 MANUFACTURING: USE CASES 135
TABLE 89 MANUFACTURING: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 135
TABLE 90 MANUFACTURING: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 135
10.4 TRANSPORTATION & LOGISTICS 136
10.4.1 MULTICHANNEL LOGISTICS HELP ORGANIZATIONS OPERATE AT LOWER RISK DURING UNANTICIPATED SUPPLY CHAIN DELAYS 136
TABLE 91 TRANSPORTATION & LOGISTICS: USE CASES 136
TABLE 92 TRANSPORTATION & LOGISTICS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 136
TABLE 93 TRANSPORTATION & LOGISTICS: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 137

11 MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION 138
11.1 INTRODUCTION 139
FIGURE 37 INDIA EXPECTED TO ACHIEVE HIGHEST CAGR DURING FORECAST PERIOD 139
FIGURE 38 ASIA PACIFIC EXPECTED TO ATTAIN HIGHEST GROWTH DURING FORECAST PERIOD 140
TABLE 94 MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2016-2021 (USD MILLION) 140
TABLE 95 MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION, 2022-2027 (USD MILLION) 140
11.2 NORTH AMERICA 141
11.2.1 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 141
FIGURE 39 NORTH AMERICA: MARKET SNAPSHOT 142
TABLE 96 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 142
TABLE 97 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 143
TABLE 98 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY SERVICE, 2016-2021 (USD MILLION) 143
TABLE 99 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY SERVICE, 2022-2027 (USD MILLION) 143
TABLE 100 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2016-2021 (USD MILLION) 143
TABLE 101 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2022-2027 (USD MILLION) 144
TABLE 102 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 144
TABLE 103 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 144
TABLE 104 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2016-2021 (USD MILLION) 144
TABLE 105 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION) 145
TABLE 106 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2016-2021 (USD MILLION) 145
TABLE 107 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2022-2027 (USD MILLION) 145
TABLE 108 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2016-2021 (USD MILLION) 146
TABLE 109 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2022-2027 (USD MILLION) 146
TABLE 110 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET FOR RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL, BY SUBTYPE, 2016-2021 (USD MILLION) 146
TABLE 111 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET FOR RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL, BY SUBTYPE, 2022-2027 (USD MILLION) 147
TABLE 112 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COUNTRY, 2016-2021 (USD MILLION) 147
TABLE 113 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COUNTRY, 2022-2027 (USD MILLION) 147
11.2.2 US 147
11.2.2.1 Presence of global players and high adoption of technologies 147
TABLE 114 US: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 148
TABLE 115 US: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 148
TABLE 116 US: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 149
TABLE 117 US: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 149
11.2.3 CANADA 149
11.2.3.1 Rapid technological advancements in business verticals to enhance productivity and customer satisfaction 149
11.3 EUROPE 150
11.3.1 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 150
TABLE 118 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 150
TABLE 119 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 151
TABLE 120 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY SERVICE, 2016-2021 (USD MILLION) 151
TABLE 121 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY SERVICE, 2022-2027 (USD MILLION) 151
TABLE 122 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2016-2021 (USD MILLION) 151
TABLE 123 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2022-2027 (USD MILLION) 152
TABLE 124 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 152
TABLE 125 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 152
TABLE 126 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2016-2021 (USD MILLION) 152
TABLE 127 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION) 153
TABLE 128 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2016-2021 (USD MILLION) 153
TABLE 129 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2022-2027 (USD MILLION) 153
TABLE 130 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2016-2021 (USD MILLION) 154
TABLE 131 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2022-2027 (USD MILLION) 154
TABLE 132 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET FOR RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL, BY SUBTYPE, 2016-2021 (USD MILLION) 154
TABLE 133 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET FOR RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL, BY SUBTYPE, 2022-2027 (USD MILLION) 155
TABLE 134 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COUNTRY, 2016-2021 (USD MILLION) 155
TABLE 135 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COUNTRY, 2022-2027 (USD MILLION) 155
11.3.2 UK 156
11.3.2.1 Growing need to analyze high-volume information across several verticals 156
TABLE 136 UK: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 156
TABLE 137 UK: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 156
TABLE 138 UK: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 157
TABLE 139 UK: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 157
11.3.3 GERMANY 157
11.3.3.1 Increased adoption of multichannel order management solutions 157
TABLE 140 GERMANY: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 157
TABLE 141 GERMANY: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 158
TABLE 142 GERMANY: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 158
TABLE 143 GERMANY: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 158
11.3.4 FRANCE 158
11.3.4.1 Rapid adoption of multichannel order management solutions to address need for rising digital savvy consumer base 158
11.3.5 REST OF EUROPE 159
11.4 ASIA PACIFIC 159
11.4.1 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 159
FIGURE 40 ASIA PACIFIC: MARKET SNAPSHOT 160
TABLE 144 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 161
TABLE 145 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 161
TABLE 146 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY SERVICE, 2016-2021 (USD MILLION) 161
TABLE 147 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY SERVICE, 2022-2027 (USD MILLION) 161
TABLE 148 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2016-2021 (USD MILLION) 162
TABLE 149 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2022-2027 (USD MILLION) 162
TABLE 150 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 162
TABLE 151 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 162
TABLE 152 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2016-2021 (USD MILLION) 163
TABLE 153 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION) 163
TABLE 154 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2016-2021 (USD MILLION) 163
TABLE 155 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2022-2027 (USD MILLION) 164
TABLE 156 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2016-2021 (USD MILLION) 164
TABLE 157 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2022-2027 (USD MILLION) 164
TABLE 158 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET FOR RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL, BY SUBTYPE, 2016-2021 (USD MILLION) 165
TABLE 159 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET FOR RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL, BY SUBTYPE, 2022-2027 (USD MILLION) 165
TABLE 160 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COUNTRY, 2016-2021 (USD MILLION) 165
TABLE 161 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COUNTRY, 2022-2027 (USD MILLION) 166
11.4.2 CHINA 166
11.4.2.1 Growing investments in multichannel order management market to enhance business operations 166
TABLE 162 CHINA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 166
TABLE 163 CHINA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 167
TABLE 164 CHINA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 167
TABLE 165 CHINA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 167
11.4.3 JAPAN 167
11.4.3.1 Changing business landscape and need to deliver enhanced experience to customers 167
TABLE 166 JAPAN: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 168
TABLE 167 JAPAN: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 168
TABLE 168 JAPAN: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 168
TABLE 169 JAPAN: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 168
11.4.4 INDIA 169
11.4.4.1 Rapid adoption of modern technologies and government initiatives 169
11.4.5 REST OF ASIA PACIFIC 169
11.5 MIDDLE EAST AND AFRICA 169
11.5.1 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS 170
TABLE 170 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2016-2021 (USD MILLION) 170
TABLE 171 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT, 2022-2027 (USD MILLION) 170
TABLE 172 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY SERVICE, 2016-2021 (USD MILLION) 171
TABLE 173 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY SERVICE, 2022-2027 (USD MILLION) 171
TABLE 174 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2016-2021 (USD MILLION) 171
TABLE 175 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2022-2027 (USD MILLION) 171
TABLE 176 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2016-2021 (USD MILLION) 172
TABLE 177 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION) 172
TABLE 178 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2016-2021 (USD MILLION) 172
TABLE 179 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION) 172
TABLE 180 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2016-2021 (USD MILLION) 173
TABLE 181 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION, 2022-2027 (USD MILLION) 173
TABLE 182 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2016-2021 (USD MILLION) 173
TABLE 183 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL, 2022-2027 (USD MILLION) 174
TABLE 184 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET FOR RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL, BY SUBTYPE, 2016-2021 (USD MILLION) 174
TABLE 185 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET FOR RETAIL, ECOMMERCE, AND WHOLESALE VERTICAL, BY SUBTYPE, 2022-2027 (USD MILLION) 174
TABLE 186 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COUNTRY, 2016-2021 (USD MILLION) 175
TABLE 187 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COUNTRY, 2022-2027 (USD MILLION) 175
11.5.2 MIDDLE EAST 175
11.5.2.1 Growing focus on customer engagement and investments 175
11.5.3 AFRICA 176
11.5.3.1 Growing industrial and retail sector to create growth opportunities for multichannel order management 176
11.6 LATIN AMERICA 176
11.6.1 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT DRIVERS 176

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