1.0 KEY FINDINGS.. 7

2.0 THE GLOBAL EXPRESS & SMALL PARCELS MARKET. 9
2.1 Alternative Delivery Networks. 9
2.1.1 Trends in emerging and developed markets. 9
2.1.2 Consumer expectations for alternative delivery methods. 10
2.1.3 Case Studies for alternative delivery networks. 11
2.1.4 Cost Implications of Alternative Delivery Networks. 22

3.0 EXPRESS & SMALL PARCELS - CASE STUDY: AUTOMOTIVE OPPORTUNITIES.. 23
3.1. Automotive aftermarket 23

4.0 CROSS-BORDER E-COMMERCE: ISSUES OF UNFAIR SUBSIDY, EVASION AND COUNTERFEITING 28

5.0 GLOBAL EXPRESS & SMALL PARCELS MARKET SIZE & FORECAST. 35

5.1 Global Express & Small Parcels Market Size & Growth. 35
5.2 Asia Pacific Express & Small Parcels Market Size & Growth. 43
5.3 Europe Express & Small Parcels Market Size & Growth. 47
5.4 Middle East & North Africa Express & Small Parcels Market Size & Growth. 50
5.5 North America Express & Small Parcels Market Size & Growth. 53
5.6 Russia, Caucasus and Central Asia Express & Small Parcels Market Size & Growth. 56
5.7 South America Express & Small Parcels Market Size & Growth. 58
5.8 Sub-Saharan Africa Express & Small Parcels Market Size & Growth. 61

6.0 MAJOR EXPRESS PLAYERS.. 64
6.1 Comparative Review of The Year 64
6.2. Asia Pacific. 68
6.2.1 Chinese Ecosystem.. 68
6.2.2 Asia Pacific - Company Comparisons. 69
6.2.3 Asia Pacific Provider Profiles. 70
6.3 Europe. 90
6.3.1 Europe - Company Comparisons. 91
6.3.2 Europe Provider Profiles. 93
6.4 Middle East 104
6.4.1 Middle East Company Comparisons. 104
6.4.2 Middle East Provider Profiles. 107
6.5 North America. 115
6.5.1 North America Company Comparisons. 116
6.5.2 North America Provider Profiles. 125
6.6 South America. 135
6.6.1 South America Company Comparisons. 136
6.6.2 South America Provider Profiles. 142