1. Management Summary

2. Global Developments
• Online & Mobile Payment Trends, May 2022
• Most Used Payment Methods When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2021
• Payment Methods Used More Frequently Compared To Pre-COVID-19 When Shopping Online, in % of Online Shoppers, by Selected Countries, April 2021
• Reasons For Changing Payment Method Habits During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2021
• Payment Value, by E-Commerce Payments and POS Payments, in USD trillion, 2021 & 2026f
• Share of Cash Payments, in % of Total POS Transaction Value, by Region, 2021 & 2025f
• Mobile Payment Market Size, in USD trillion, 2021 & 2028f
• Value of Biometrically Authenticated Remote Mobile Payments, in USD billion, 2022e & 2027f
• Number of Biometrically Authenticated Remote Mobile Payments, in billions, 2022f & 2027f
• Number of Proximity Mobile Payment Transactions, in billions, 2021e & 2023f
• Number of B2C E-Commerce Transactions Paid by OEM Mobile Payment Apps, in billions, 2022f & 2026f
• Number of Mobile Wallet Users, by Region, in millions, 2020 & 2025f
• Proximity Mobile Payment Users Worldwide, in millions, and Year-on-Year Change, in %, 2020-2025f
• Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2020-2025f
• Value of Contactless Card Transactions, in USD trillion, 2020 & 2021e
• BNPL B2C E-Commerce Sales, in USD billion, 2021e & 2026f
• Cryptocurrency Payment Value, in USD billion, 2018-2023f
• Payment Methods Accepted by Online Merchants, by Already Accepted and Planned, in % of Online Merchants, February 2022
• Share of Remote Physical Goods Purchases, in % of Fraud Losses, 2021e

3. Europe
3.1. Regional

• Online & Mobile Payment Trends, June 2022
• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, by Selected Countries, November 2021
• Share of Payment Methods Used In-store in the Past 12 Months, in % of Consumers, July 2021
• Breakdown of Preferred Electronic Payment Methods for In-store Purchases, in % of Consumers, July 2021
• Breakdown of Preferred Electronic Payment Methods for In-store Purchases, in % of Consumers, by Generation, July 2021
• Share of Consumers Who Would Support the Mandatory Acceptance of Digital Payments, in %, July 2021
• Share of Merchants Who Prefer Accepting Electronic Payments Over Cash, in %, July 2021
• Attitudes Towards Saving Card Details in Online Stores, in % of Internet Users, by Selected Countries, 2021
• Breakdown of Intention of B2C and B2B Marketplaces to Launch Embedded Payment Services, in % of Decision Makers, July 2021
• Perceived Advantages of Embedded Payment Services, by Very Appealing and Appealing, in % of Decision-Makers from B2C and B2B Marketplaces, July 2021

3.2. Advanced Markets

3.2.1. UK

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
• Online Card Spending, in GBP million, and Number of Transactions, in millions, by Credit and Debit Cards, Q1 2021 - Q4 2021, January 2022, and February 2022
• BNPL Services Used, in % of Respondents, 2020 & 2021
• Most Popular Financial Service Brands, in % of Consumers, Q1 2022
• Contactless Payments, in % of Overall Payment Transactions, 2021e
• Use of Contactless Means of Payment, in % of Respondents, May 2022
• Share of Respondents Who Feel Safer Paying With Mobile Phone Because of Security Features, in %, May 2022
• Proximity Mobile Payment Users, in millions, and Penetration, in % of Population, 2019-2025f

3.2.2. Germany

• Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2021
• Breakdown of Preferred Payment Methods, in % of Online Shoppers, 2021
• Online Payment Methods Used Regularly, in % of Consumers, November 2021
• Payment Methods Preferred in B2C E-Commerce, by Purchase Price, in % of Online Shoppers, July 2021
• Online Payment Methods Used Regularly, in % of Consumers, by Age Group, November 2021
• Breakdown of Klarna Services Used, in % of Klarna Users, March 2022
• Share of Online Shoppers Using Credit Card When Paying Online, by Household Income, in %, July 2021
• Top 10 Factors Considered When Choosing a Payment Method in B2C E-Commerce, in % of Consumers, November 2021
• Top Payment Methods Offered in Online Stores, in % of Online Retailers, February 2021

3.2.3. France

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
• Share of Consumers Using Cards for Online Payments, in %, September 2021
• Payment Methods Trusted, in % of Internet Users, October 2021
• Share of Individuals Who Made a Purchase Using BNPL in the Last Three Months, in % of Respondents, December 2021
• Breakdown of Factors Affecting The Decision to Make an Online Purchase, in % of Respondents, September 2021
• Share of Respondents Who Abandoned Their Shopping Cart During Payment, in %, September 2021
• Top Reasons Behind the Abandonment of Shopping Carts, in % of Respondents, September 2021
• Shopping Channels Where Consumers are Concerned with Becoming Victim of Payment Fraud, in % of Respondents, October 2021
• Share of Respondents Who Feel Protected by the 3D Secure System When Paying Online, in %, September 2021

3.2.4. Spain

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
• Top 3 Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2020 & 2021
• Share of Consumers Who Believe That Online Shopping is a Risk, in %, August 2021

3.2.5. Italy

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
• Value of Digital Payments, in EUR billion, 2020 & 2021
• Value of Mobile and Wearable Payments, in EUR billion, 2020 & 2021

3.2.6. Netherlands

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
• Breakdown of B2C E-Commerce Sales by Payment Method, in %, H1 2021

3.2.7. Switzerland

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
• Credit Card Saving Preferences in Online Stores, in % of Internet Users, 2021
• Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Internet Users, 2021

3.2.8. Sweden

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
• Credit Card Saving Preferences in Online Stores, in % of Internet Users, 2021
• Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Internet Users, 2021

3.2.9. Belgium

• Number of Online Payments Made via Bancontact or Payconiq, in millions, 2020 & 2021

3.2.10. Norway

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
• Payment Methods in B2C E-Commerce, by Used and Preferred, in % of Online Shoppers, 2021
• Credit Card Saving Preferences in Online Stores, in % of Internet Users, 2021
• Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Internet Users, 2021

3.2.11. Denmark

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Internet Users, November 2021
• Payment Methods in B2C E-Commerce, by Used and Preferred, in % of Online Shoppers, 2021
• Credit Card Saving Preferences in Online Stores, in % of Online Shoppers, 2021
• Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Online Shoppers, June 2021

3.2.12. Finland

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
• Breakdown of Credit Card Saving Preferences on Online Stores, in % of Online Shoppers, 2021
• Breakdown of Key Factors Influencing The Usage of Payment Methods When Shopping Online, in % of Online Shoppers, 2021

3.2.13. Austria

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
• Top Important Factors When Shopping Online, in % of Respondents, September 2021

3.3. Emerging Markets

3.3.1. Russia

• Payment Methods Used in B2C E-Commerce, by Popularity, in % of Online Shoppers, 2020 & 2021
• Share of Non-Cash Payments, in % of Total Retail Trade Turnover, Q1 2022
• Share of Mir Card, in % of All Card Transactions, June 2022
• Share of Mir Card, in % of Issued Cards, June 2022

3.3.2. Poland

• Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Internet Users, November 2021
• Payment Methods Used in B2C E-Commerce, by Age, in % of Online Shoppers, May and June 2021
• Breakdown of Instant Payment Services Used in B2C E-Commerce, in % of Online Shoppers Using This Payment Method, June 2021
• Share of Online Shoppers Who Are Encouraged to Shop Online Due to Availability of Various Payment Methods, by Age Group, in %, June 2021
• Top 5 Factors Affecting Online Shoppers‘ Perception of Credibility of a B2C E-Commerce Website When Purchasing for the First Time, incl. Payment-Related, in % of Online Shoppers, June 2021
• Online Shoppers Who Would Buy Online More Often If Safe Payment Methods Were Available, by Age Group, in %, June 2021
• Problems Encountered When Making B2C E-Commerce Purchases Via Mobile, incl. Payment-Related, in % of Mobile Shoppers, June 2021
• Mobile Payment User Penetration, in % of Internet Users, 2020 & 2021
• Share of Consumers Who Would Return as Customers More Often If a Retailer Had a Pay Later Solution Available, in %, August 2021
• Share of Consumers Who Would Trust a Retailer More If They Had a Pay Later Solution Available, in %, August 2021

3.3.3. Turkey

• Number of Domestic E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2020 - Q1 2022
• Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2020 - Q1 2022
• Number and Value of Contactless Mobile Transactions, in millions, and Value, in TRY million, Q1 2020 - Q1 2022

3.3.4. Czech Republic

• Payment Methods Used in B2C E-Commerce, in % of Internet Users, March 2021
• Applications Used for Mobile Payments, in % of Mobile Payment Users, March 2021
• Share of Internet Users Who Would Prefer Paying Contactless When Given the Option, in %, March 2021

3.3.5. Portugal

• Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
• Mobile Payment Use Penetration, in % of Banked Internet User Population, 2020 & 2021

3.3.6. Romania

• Breakdown of Payment Methods Used in B2C E-Commerce, by Domestic and Cross-Border Online Stores, in % of Online Shoppers, March 2022

3.3.7. Hungary

• Breakdown of Domestic E-Commerce Transactions by Payment Method, in %, 2022

3.3.8. Ukraine

• Number of Payments via Contactless Cards, in millions, January 2021 - January 2022
• Number of Card Payments, in millions, Value, in UAH billion, and Share of Total Payment Transactions, in %, January 2022 & April 2022

3.3.9. Bulgaria

• Breakdown of Payment Methods Used in B2C E-Commerce, by Domestic and Cross-Border Online Stores, in % of Online Shoppers, March 2022
• Share of Online Businesses Experiencing Increase in Sales Share Attributed to a Payment Method, by Payment Method Used, in %, November 2021

3.3.10. Croatia

• Preferred Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, February 2022

Companies Mentioned
- American Express
- Argos Store Card,Bitpay,Capital one
- Clearpay
- Laybuy
- Legal and general
- Mastercard
- Openpay
- Payl8r
- Paypal
- Similar
- Visa
- Zip
- Zlich