1.Management Summary

2.Global Developments

Value of Digital Wallet Spending, in USD trillion, 2020 & 2025f
Number of Digital Wallet Users, in billions, 2020 & 2025f
Value of Mobile Commerce Transactions, in USD trillion, 2020 & 2025f
Cash Usage in Mature Markets, by Countries, in % of Total Transactions Volume, 2010 & 2020e
Cash Usage in Emerging Markets, by Countries, in % of Total Transactions Volume, 2010 & 2020e
Share of Contactless and E-Commerce Payments, in % of Total Digital Wallet Spend, 2025f
Number of QR Code Payment Users, in billions, 2020e & 2025f
Share of QR Code Payment Users, in % of All Mobile Phone Users, 2025f
Value of Instant Payments, in USD trillion, 2020e & 2025f
Share Instant Payments, in % of Total B2B and Consumer Digital Money Transfer and Banking Payments Value, 2025f
Value of Mobile Payment Transactions Authenticated via Biometrics, in USD trillion, 2020 & 2025f
Share of Adults Who Expected Digital Payment Options being Offered When Shopping In-Person, in %, and Particular Digital Payment Options Expected, in % of Adults, November 2020
Breakdown of Blockchain Usage Cases, in %, 2021e

3.North America
3.1.Regional
Overview of Online & Mobile Payment Trends, June 2021
Online & Mobile Payment News About Players, June 2021
Share of Mobile Transactions, in % of Overall Online Transactions, Q2 2019 & Q2 2020
Switching At Least One Bill Payment to Paperless, by Generation, in % of Adult Consumers, December 2020
Breakdown of Bills & Statements' Receipt and Access Methods, in % of Adult Consumers, 2020 & 2021e
Top Reasons of the Willingness to Receive Certain Bills and Statements Online, in % of Adult Consumers, December 2020
Top Drivers of Using Mobile Apps to Interact With Companies, in % of Adult Consumers, 2020 & 2021
3.2.United States
Number of Proximity Mobile Payment Users, in millions, and Year-on-Year Change, in %, 2020 - 2025f
Number of Proximity Mobile Payment Users, in millions, and Its Share in Total Smartphone Users Number, in %, 2020 - 2025f
Number of Proximity Mobile Payment Users, by Payment Platforms, in millions, 2021e
Proximity Mobile Payment Average Annual Spending Value Per User, in USD, and Year-on-Year Change, in %, 2020 - 2025f
Value of Mobile P2P Payment Transactions, in USD billion, and Year-on-Year Change, in %, 2020e - 2024f
Value of B2B Payment Transactions, by Payment Method, in USD trillion, and Breakdown of B2B Payment Methods, in % of Total Transaction Value, 2021f
Digital Payments Used, by One Type & Two or More Types, in % of Consumers, 2016 - 2020
Mobile Payment Providers Methods Typically Used, in % of US Adults, April 2021
Payment Methods Preferred When Shopping Online, in % of US Adults, April 2021
Payment Methods Preferred When Purchasing In-Store, in % of US Adults, April 2021
Breakdown of Digital Payment Platforms Primarily Used, in % of Adults, April 2021
Payment Methods Used When Paying Online in the Past Month, in % of Consumers, March 2021
Payment Methods Used More Frequently After COVID-19 than Before, in % of Consumers, March 2021
Drivers of Changed Payment Method Habits Amid COVID-19, in % of Consumers, March 2021
Payment Methods Small Businesses Are Familiar With, in % of Small Businesses, February 2021
Usage of Debit Cards, by Types of Services, in % of Respondents, 2018 & 2019 & 2020
Retail-Oriented Online Credit Card & Debit Card Spend Penetration Rate, in % of Total Spending, January 2020 - January 2021
Breakdown of Contactless Card Awareness, in % of Consumers, 2019 & 2020
Adults Who Intend to Continue Using Contactless Payment Forms After COVID-19, by Generation, in %, September 2020
BNPL User Penetration Rate, in %, and Share of BNPL Users Who Missed at Least One Payment, in %, December 2020
Top BNPL Applications, in % of Total BNPL Apps Downloads, Q4 2018 & 2019 & 2020 & Q1 2021
Share of Consumers Who Would Use a Zero Interest BNPL Offered by PayPal for Online Shopping Instead of BNPL Provider Used in the Past, in %, 2020
Top Reasons for Using BNPL Option, in % of Adults, March 2021
BNPL User Penetration Rate, in % of Respondents, and Change in Use of BNPL Compared to March 2020, in %, by Age Groups, September 2020
BNPL Service User Penetration Rates, by Age Groups, in % of Consumers, July 2020 & March 2021
Breakdown of BNPL Usage, by Credit Utilization Rate at First BNPL Transaction, in %, July 2020
Breakdown of Most Common BNPL Lenders Used, incl. Afterpay, Affirm, Bread, GreenSky, Klarna, and QuadPay, in % of BNPL Users, May 2020
Breakdown of Most Common BNPL Lenders Used, incl. Affirm, Afterpay, FuturePay, Klarna, and PayPal, in % of Adult BNPL Users, March 2021
Number of BNPL Users, by Service Provider, incl. Affirm, Afterpay, Bread, FuturePay, Klarna, PayPal, QuadPay, Sezzle, and Splitit, in millions, November 2021
Breakdown of BNPL Users' Attitude Towards BNPL Lenders Compared to Credit Card Companies, in % of Adult BNPL Users, March 2021
Average Amount Spent via BNPL, in % of Adult BNPL Users, March 2021
Breakdown of Reasons to Use BNPL, in % of Online Consumers, September 2020
Breakdown of Intentions to Use BNPL Services in the next 12 Months, in % of Adults, July 2020 & March 2021
Cryptocurrency Adoption Rate, and Global Average Cryptocurrency Adoption Rate, in % of Population, December 2020
Product Categories Purchased/to Be Purchased with Cryptocurrency, by Owners & Nonowners, in % of Consumers, February 2021
Consumers Who Made Purchases Using Cryptocurrency, by Product Categories & Generation, in %, February 2021
Consumers Who Would Consider Purchasing in the Future Using Cryptocurrency, by Product Categories & Generation, in %, February 2021
Breakdown of Digital Payment Platforms That are Trusted to Invest In or Purchase With Cryptocurrency of Choice, in % of Respondents, April 2021
COVID-19 Precautions to Be Taken While Shopping In-Stores, in % of Consumers Who Have Been or Plan to Be Vaccinated, January 2021
Share of Instant Payments, in % of Global Instant Payment Transaction Values, 2025f
Top Reasons for Shopping Cart Abandonment During Checkout, in % of Adults, December 2020
3.3.Canada
Payment Methods Used When Paying Online in the Past Month, in % of Consumers, March-April 2021
Payment Methods Used More Frequently After COVID-19 than Before, in % of Consumers, March 2021
Top 3 Payment Methods, by Usage Frequency, April 2021
Drivers of Changed Payment Method Habits Amid COVID-19, in % of Consumers, March 2021
Breakdown of Payment Methods, in % of Total Transaction Volume, 2019
Breakdown of Payment Methods, in % of Total Transaction Value, 2019
Volume of POS Transactions, in millions, Value of POS Transactions, in USD million, by Payment Method, and Year-on-Year Change, in %, 2018 & 2019
Volume of Remote Transactions, in millions, Value of Remote Transactions, in USD million, by Payment Method, and Year-on-Year Change, in %, 2018 & 2019
Top Payment Methods Used by Businesses, by Small & Medium and Mid-Market Companies, in % of Total Expenditures, November 2020
Value of B2C E-Commerce and M-Commerce Sales, by November 2019 & November 2020 Forecasts, in CAD billion, 2020e
Payment Methods When Making Purchases Online in the Last 12 Months, in % of Adult Online Shoppers, March 2020
Awareness of Digital Wallets & Mobile Payment Services, by Province, in % of Adult Internet Users, March 2020
Share of Respondents Who Believe That Online Shopping Increases Exposure to Fraud, in %, February 2021
Top Factors That Impact the Online Shopping Comfort Level, in % Respondents, February 2021
Breakdown of Respondents Who Wish BNPL Option to be Offered, by Checkout Channel, and by Age Groups, in %, January 2021

Companies Mentioned
- Apple Pay
- Starbucks
- Google Pay
- PayPal ,Venmo
- Afterpay
- Klarna
- Affirm
- Quadpay
- Coinbase
- Robinhood
- CivisScience
- Paysafe
- SimplyPayMe
- PayBright
- Adyen
- Samsung Pay
- Zelle
- FuturePay
- Sezzle
- Splitit
- Bread
- BlockFi
- eToro
- Coinmama