1. Executive Summary
Key Findings
Research Objectives and Methodology

2. A Thought Leader Perspective
A Thought Leader Perspective - Introduction
Improving the Customer Experience is Essential When it Comes to Technology Adoption
Technology Awareness
Game Changing Potential of Technologies
Most Game-changing Technologies
Most Game Changing Technologies Across Industries
Expected Adoption of Technology
Potentially Disruptive Technologies
Expected Impact of Disruptive Technologies
Expected Impact of Specific Disruptive Technologies
Potential of Blockchain
Artificial Intelligence
Disruptive Potential of Technologies
Impact of Emerging Technologies

3. Next-wave Technology Disruptors
Next-wave Technology Disruptors

4. Artificial Intelligence
Overview - Artificial Intelligence
Ecosystem Development
Use Cases
Three Big Predictions in Artificial Intelligence

5. Blockchain and Distributed Ledger Technology
Overview - Blockchain
Ecosystem Development
Use Cases
Three Big Predictions in Blockchain

6. Internet of Things
Overview - Internet of Things
Ecosystem Development
Use Cases
Three Big Predictions in the Internet of Things

7. Quantum Computing
Overview - Quantum Computing
Ecosystem Development
Use Cases
Three Big Predictions in Quantum Computing

8. Natural Language Interface
Overview - Natural Language Interface
Ecosystem Development
Use Cases
Three Big Predictions in NLIs

9. Human Brain Computer Interface
Overview - Human Brain-Computer Interface
Ecosystem Development
Use Cases
Three Big Predictions in Human Brain - Computer Interface

10. 5G Technology
Overview-5G Technology
Ecosystem Development
Use Cases
Three Big Predictions in 5G Technology

11. Human Intelligence Augmentation
Overview - Human Intelligence Augmentation
Ecosystem Development
Use Cases
Three Big Predictions in Human Intelligence Augmentation

12. Top 3 Recommendations
Top 3 Recommendations
Legal Disclaimer

13. Appendix
Existing and Planned Research Deliverables
Definitions
Survey Respondents by Industry
Survey Respondents by Business Line
Survey Respondents by Involvement in Internal Decision Making
Survey Respondents by Involvement in Client’s Decision Making
List of Exhibits