IDC PlanScape Figure

Executive Summary

Why Is Omni-Channel/Curbside Fulfillment Technology Important?

Prioritizing Investment

What Is Omni-Channel/Curbside Fulfillment Technology?

Who Are the Key Stakeholders?

How Can My Organization Take Advantage of Omni-Channel/Curbside Fulfillment Technology?

Workflow and Process

Physical Space

Accelerating Automation in Process and Technology Can Improve Efficiency in Execution

Advice for Technology Buyers

Technology

Related Research