1.Management Summary

2.Global Developments
Online & Mobile Payment Post COVID-19, August 2021
Value of Payments, in USD trillion, by Region, and by Pre- and Post-COVID-19 Estimates, 2010, 2014, 2018, 2019 & 2020e
Top Online Payment Methods, in % of Respondents, August 2020
Cash Usage in Mature Markets, by Countries, incl. Japan, Singapore, South Korea and the US, in % of Total Transactions Volume, 2010 & 2020e
Cash Usage in Emerging Markets, by Countries, incl. Indonesia, India, Mexico and China, in % of Total Transactions Volume, 2010 & 2020e
Number of Cashless Transactions, in billions, CAGR, in %, 2020, 2025f & 2030f
Proximity Mobile Payment Users in Select Countries, in % of Smartphone Users, 2021e
Mobile Wallet Adoption Rate, in % of Respondents, 2020
Share of QR Code Payments, in % of All Digital Wallet Transactions, 2020 & 2025f
Number of Real-Time Payment Transactions in Select Countries, incl. India, China and South Korea, in billions, 2020
Perception of Cryptocurrency, in % of Millennial Consumers, March 2021
Number of Users Making Online Payment With Facial Recognition, in billions, 2020 & 2025f
Number of Users Who Will Be Confirming Transactions With Voice Recognition, in millions, 2020 & 2025f
Top Payment Methods Consumers Consider Using In the Next Year, in % of Consumers, March 2021
Top Payment Methods Available, by B2C and B2B, in % of Payment Decision-Makers, 2020

3.Asia-Pacific
3.1.Regional
Online & Mobile Payment Post COVID-19, August 2021
Value of Online Payments in Select Countries, in USD billion, 2020e
Share of Travelers Who Used Buy Now Pay Later Payment Method, in % of Adult Travelers, 2020
Breakdown of Payment Methods, in % of Consumers, September 2020
Yearly Transaction Values, in AUD billion, Active Users, in million, and Active Merchants, by Selected BNPL Providers, December 2020
3.2.Advanced Markets
3.2.1.Japan
Top Payment Methods Used At Least Once a Month, in % of Respondents, 2019 & 2020
Top Payment Methods, in % of Adults, July 2021
Breakdown of Awareness and Usage of Contactless Payments via a Smartphone, in % of Adults, July 2021
Cashless Payment Usage Frequency Change Compared to a Year Before, in % of Respondents, November 2020
Top Reasons for Using Cashless Payment Methods In-Store, in % of Respondents, November 202
Breakdown of Top Payment Services via a Smartphone, in % of Adults, July 2021
Top Used QR Code Payment Service Providers, in % of Adults, July 2021
Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
3.2.2.South Korea
Electronic Payment Value, in KRW billion, and Volume, in millions, Y-o-Y Change, in %, by Payment Method, 2019 & 2020
Breakdown of Top Payment Methods When Shopping Online, in % of Adults, December 2020
Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
3.2.3.Australia
Value of B2C Payments, by Type of Payment, in USD billion, May 2020 - December 2020
Volume of B2C Payments, by Type of Payment, in millions, May 2020 - December 2020
Share of Individuals Who Are Aware of Buy Now Pay Later Service Providers, in %, February 2021
Awareness of Top Buy Now Pay Later Service Providers, in % of Individuals, February 2021
Breakdown of the Most Frequently Used Online Payment Methods, incl. BNPL, in % of Online Shoppers, May 2020
Share of Online Shopping Transactions via BNPL, by Age Group, in % of Online Shoppers, May 2020
Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
3.2.4.Singapore
Breakdown of Payment Methods, in % of Consumers 18 - 25 Years Old, September 2020
Payment Methods Used More Often Amid COVID-19, in % of Consumers, July 2020
Breakdown of a BNPL Service Usage and Awareness, in % of Individuals, April 2021
BNPL User Penetration Rate, and Share of BNPL Users Who Made a BNPL Mistake, by Gender, in % Respondents, October 2020
Breakdown of the Most Common BNPL Mistakes, by Gender, in % of Respondents, October 2020
Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
3.3.Emerging Markets
3.3.1.China
QR Code Payment Transaction Value, in CNY trillion, Quarter-on-Quarter Change, in %, Q1 2019 - Q4 2020
Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
3.3.2.Taiwan
Payment Methods in Physical Stores, in % of Consumers, 2019 & H1 2020
Breakdown of Payment Methods Preferred to Make a Purchase, in % of Consumers, September 2020
Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
3.3.3.Indonesia
Breakdown of Payment Methods, in % of Consumers, September 2020
Payment Methods Used in the Past Year, in % of Respondents, H1 2021
Top Drivers of Choosing an Online Shopping Website, in % of Respondents, H1 2021
3.3.4.Thailand
Breakdown of Payment Methods, in % of Consumers, September 2020
Payment Methods Used for Online Shopping, in % of Respondents, 2020
Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
3.3.5.Vietnam
Breakdown of Payment Methods, in % of Consumers, September 2020
Top Payment Methods Preferred When Shopping Online, in % of Consumers, 2019 & 2020
Top Payment Methods, in % of Websites/Mobile Apps, 2019 & 2020
Top Barriers for Shopping Online, in % of Consumers, 2020
3.3.6.Malaysia
Breakdown of Payment Methods, in % of Consumers, September 2020
Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
3.3.7.Philippines
Breakdown of Payment Methods, in % of Consumers, September 2020
Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f

4.Europe
4.1.Regional
Online & Mobile Payment Post COVID-19, June 2021
Overview of News About Payment Industry Players, June 2021
Profile of Real-Time Payments, and Objectives of the European Commission for 2021, June 2021
Values of real-time Payments, in USD trillion, and Share of West Europe in the World's Total, in %, 2020 & 2025f
Share of SCT Inst in All SEPA Credit Transfer Transactions, October 2019 - September 2020
Average Daily Transaction Value via RT1 real-time Payments, in EUR million, and Month-on-Month Change, in %, January 2020 - November 2020
Top Payment Methods Preferred, in % of Respondents, September 2020
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, by 12 Selected Countries, May 2020
Breakdown of Select Payment Methods Offered by Merchants, by “Growth” and “Non-Growth” Mindsets of Merchants, in %, September 2020
Consumers Who Shopped Online Via Mobile Phone/Tablet At Least Once, by 12 Selected Countries, in % of Consumers, May 2020
Payment Behaviors When Shopping In Stores Impacted by COVID-19, in % of Respondents, September 2020
4.2.Advanced Markets
4.2.1.United Kingdom
Profile of Real-Time Payments, and Objectives of the European Commission for 2021, June 2021
Values of real-time Payments, in USD trillion, and Share of West Europe in the World's Total, in %, 2020 & 2025f
Share of SCT Inst in All SEPA Credit Transfer Transactions, October 2019 - September 2020
Average Daily Transaction Value via RT1 real-time Payments, in EUR million, and Month-on-Month Change, in %, January 2020 - November 2020
Top Payment Methods Preferred, in % of Respondents, September 2020
4.2.2.Germany
Breakdown of E-Commerce Payment Methods, in % of E-Commerce Sales, 2020e
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
Top Preferred Payment Methods, in % of Consumers, January 2021
Breakdown of Preferred Payment Methods in Cross-Border B2C E-Commerce, incl., PayPal, Visa Credit Cards and MasterCard, in % of Online Retailers, Q1 2020
Breakdown of Top Requirements to a BNPL provider, in % of Respondents, 2020
BNPL Adoption Rate, in % of Respondents Aware of BNPL, and Breakdown of Respondents Attitude Towards BNPL Usage in the Future, by Consumer Type, in % of BNPL Users, 2020
Breakdown of the Channels of the Last BNPL Payment, and the Potential BNPL Channel, in % of Respondents, 2020
Top Payment Methods Offered in Online Stores, in % of Online Retail Store Owners, February 2021
Breakdown of Payment Methods Offered in Online Stores, by Size of Enterprises, in % of Online Retail Store Owners, February 2021
Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
4.2.3.France
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
Top Preferred Payment Methods, in % of Consumers, January 2021
Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
4.2.4.Spain
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
Payment Methods Used For Online Purchases, in % of Respondents, 2019 & 2020
Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
4.2.5.Italy
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
Value of Mobile & Wearable Payment Transactions In Stores, in EUR billion, 2019 & 2020

Top Innovative ContactlessPayments Emerged During COVID-19, in % of Adults, June 2020
4.2.6.Netherlands
Breakdown of Preferred Payment Methods, in % of Respondents, 2019 & 2020
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
Share of Top 3 Payment Methods, incl. Online Purchases & Spending, in % of Total Local & Cross-Border Market Share, 2020e
4.2.7.Switzerland
Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
Breakdown of Reasons to Choose an Online Payment Methods, in % of Respondents, December 2020
4.2.8.Sweden
Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
4.2.9.Belgium
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
Top Payment Methods When Shopping Online, in %, H1 2020
Share of Respondents Aged 65-74-Year Old Who Made Contactless Payment At Least Once, in %, 2020 & 2021
4.2.10.Norway
Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
4.2.11.Denmark
Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
Breakdown of Payment Methods Preferred for Online Shopping, in % of Consumers, May 2020
4.2.12.Finland
Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
Breakdown of Payment Methods Preferred for Online Shopping, in % of Consumers, May 2020
4.2.13.Austria
Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
Breakdown of Reasons to Choose an Online Payment Method, in % of Respondents, December 2020
Top Internet Fraud Cases, in % of Respondents, November 2020
Factors That Would Make Online Shoppers Feel More Secure About Online Shopping, in % of Respondents, November 2020
4.3.Emerging Markets
4.3.1.Poland
Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
Breakdown of Payment Methods Offered, in % of Online Retailers, October 2020
Breakdown of Fast Transfer Services Used in E-Commerce, in % of Online Shoppers Paying by Fast Transfer Services, March 2020
Top 5 Factors Affecting Online Shoppers‘ Perception of Credibility of an E-Commerce Website When Purchasing for the First Time, incl. Payment-Related, in % of Online Shoppers, March 2020
Digital Payment Methods Owned, in % of Internet Users, November 2020
4.3.2.Turkey
Cryptocurrency Adoption Rate, in % of Respondents, Q1 2020
4.3.3.Czech Republic
Payment Methods Used To Pay, in % of Respondents, January 2020
4.3.4.Portugal
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2020
Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
4.3.5.Bulgaria
Payment Methods Used In the Past Month When Making Payments Online, in % of Consumers, April 2021
Online Payment Methods Used More Frequently Now Than Before COVID-19, in % of Consumers, April 2021

5.North America
5.1.Regional
Overview of Online & Mobile Payment Trends, June 2021
Online & Mobile Payment News About Players, June 2021
5.2.United States
Value of Mobile P2P Payment Transactions, in USD billion, and Year-on-Year Change, in %, 2020e - 2024f
Mobile Payment Providers Methods Typically Used, in % of US Adults, April 2021
Payment Methods Preferred When Shopping Online, in % of US Adults, April 2021
Payment Methods Preferred When Purchasing In-Store, in % of US Adults, April 2021
Breakdown of Digital Payment Platforms Primarily Used, in % of Adults, April 2021
Payment Methods Used When Paying Online in the Past Month, in % of Consumers, March 2021
Drivers of Changed Payment Method Habits Amid COVID-19, in % of Consumers, March 2021
Payment Methods Small Businesses Are Familiar With, in % of Small Businesses, February 2021
Breakdown of Contactless Card Awareness, in % of Consumers, 2019 & 2020
Adults Who Intend to Continue Using Contactless Payment Forms After COVID-19, by Generation, in %, September 2020
BNPL User Penetration Rate, in %, and Share of BNPL Users Who Missed at Least One Payment, in %, December 2020
Top BNPL Applications, in % of Total BNPL Apps Downloads, Q4 2018 & 2019 & 2020 & Q1 2021
Share of Consumers Who Would Use a Zero Interest BNPL Offered by PayPal for Online Shopping Instead of BNPL Provider Used in the Past, in %, 2020
Top Reasons for Using BNPL Option, in % of Adults, March 2021
BNPL User Penetration Rate, in % of Respondents, and Change in Use of BNPL Compared to March 2020, in %, by Age Groups, September 2020
BNPL Service User Penetration Rates, by Age Groups, in % of Consumers, July 2020 & March 2021
Breakdown of BNPL Usage, by Credit Utilization Rate at First BNPL Transaction, in %, July 2020
Breakdown of Most Common BNPL Lenders Used, incl. Afterpay, Affirm, Bread, GreenSky, Klarna, and QuadPay, in % of BNPL Users, May 2020
Breakdown of Most Common BNPL Lenders Used, incl. Affirm, Afterpay, FuturePay, Klarna, and PayPal, in % of Adult BNPL Users, March 2021
Number of BNPL Users, by Service
Breakdown of BNPL Users' Attitude Towards BNPL Lenders Compared to Credit Card Companies, in % of Adult BNPL Users, March 2021
Average Amount Spent via BNPL, in % of Adult BNPL Users, March 2021
Breakdown of Reasons to Use BNPL, in % of Online Consumers, September 2020
Breakdown of Intentions to Use BNPL Services in the next 12 Months, in % of Adults, July 2020 & March 2021
Cryptocurrency Adoption Rate, and Global Average Cryptocurrency Adoption Rate, in % of Population, December 2020
Product Categories Purchased/to Be Purchased with Cryptocurrency, by Owners & Nonowners, in % of Consumers, February 2021
Consumers Who Made Purchases Using Cryptocurrency, by Product Categories & Generation, in %, February 2021
Consumers Who Would Consider Purchasing in the Future Using Cryptocurrency, by Product Categories & Generation, in %, February 2021
Breakdown of Digital Payment Platforms That are Trusted to Invest In or Purchase With Cryptocurrency of Choice, in % of Respondents, April 2021
COVID-19 Precautions to Be Taken While Shopping In-Stores, in % of Consumers Who Have Been or Plan to Be Vaccinated, January 2021
Share of Instant Payments, in % of Global Instant Payment Transaction Values, 2025f
Top Reasons for Shopping Cart Abandonment During Checkout, in % of Adults, December 2020
5.3.Canada
Payment Methods Used When Paying Online in the Past Month, in % of Consumers, March-April 2021
Payment Methods Used More Frequently After COVID-19 than Before, in % of Consumers, March 2021
Drivers of Changed Payment Method Habits Amid COVID-19, in % of Consumers, March 2021
Breakdown of Payment Methods, in % of Total Transaction Volume, 2019
Breakdown of Payment Methods, in % of Total Transaction Value, 2019
Awareness of Digital Wallets & Mobile Payment Services, by Province, in % of Adult Internet Users, March 2020
Share of Respondents Who Believe That Online Shopping Increases Exposure to Fraud, in %, February 2021
Top Factors That Impact the Online Shopping Comfort Level, in % Respondents, February 2021
Breakdown of Respondents Who Wish BNPL Option to be Offered, by Checkout Channel, and by Age Groups, in %, January 2021

6.Latin America
6.1.Regional
Post-COVID-19 Online Payment Market, August 2021
Top Payment Methods Used for E-Commerce Purchases Amid COVID-19, in % of Consumers, 2020
Cash Usage Decrease, in % of Consumers, 2020
6.2.Brazil
Top Payment Methods Preferred For Online Shopping on International Websites, in % of Cross-Border Consumers, 2020
Top Payment Methods Used When Shopping Online via a Mobile, in % of Consumers, June 2021
Share of Consumers Who Already Made a Purchase Online, in %, June 2021
Top Reasons Not to Use Mobile Payment App, in % of Consumers, June 2021
Share of Respondents Who Suffered and Did not Suffer from Financial Fraud, in %, 2019 & 2021
6.3.Mexico
Top Payment Methods Preferred For Online Shopping on International Websites, in % of Cross-Border Consumers, 2020
6.4.Argentina
Breakdown of Top Payment Methods, in % Total Sales Made in a Year, 2019 & 2020
Top Payment Methods Used in the Past Month, in % of Argentine IBA Adults, 2019 & 2020
6.5.Colombia
Top Payment Methods Preferred For Online Shopping on International Websites, in % of Cross-Border Consumers, 2020
Top Payment Methods Used in the Past Month, in % of Colombian IBA Adults, 2019 & 2020
6.6.Chile
Top Payment Methods Preferred For Online Shopping on International Websites, in % of Cross-Border Consumers, 2020
Top Payment Methods Used in the Past Month, in % of Chilean IBA Adults, 2019 & 2020
6.7.Peru
Top Payment Methods Used in the Past Month, in % of Peruvian IBA Adults, 2019 & 2020

7.Middle East
7.1.Regional
COVID-19 Impact on Online & Mobile Payment, July 2021
7.2.Middle East
Top 5 BNPL Startups, by Funding Amount, incl. Postpay, Tabby, and Tamara, December 2020

Companies Mentioned
- Paypal
- Sberbank
- Blik
- PayU
- Przelewy24
- American Express
- Apple Pay
- Google Pay
- Klarna
- Stripe
- Robinhood
- Ingenico
- Nuapay
- Unifiedpost
- Crossinx GmbH
- Bancontact
- VIPPS
- Yandex.Money
- Tinkoff
- Alfa Bank
- Samsung Pay
- Raiffeisenbank
- Rocketbank
- Germin Pay
- Russian Standard
- MTS Money
- VK Pay
- VTB
- QIWI
- FitBit Pay
- MasterPass
- Visa
- SkyCash
- N26
- Checkout.com
- Danske bank
- Handelsbanken
- Nordea
- Swedbank
- SEB
- OP Financial Group
- Mercado Libre
- Boleto Bancário
- Central Bank of Brazil
- Ethereum
- Mastercard
- ACI Worldwide
- Square Inc.
- Robinhood Markets Inc.
- WhatsApp
- Starbucks
- Venmo
- Afterpay
- Affirm
- Quadpay
- Coinbase
- CivisScience
- Paysafe
- SimplyPayMe
- PayBright
- Adyen
- Zelle
- FuturePay
- Sezzle
- Splitit
- Bread
- BlockFi
- eToro
- Coinmama
- iD
- Suica Mobile
- Rakuten Edy
- Naver Pay
- Kakao Pay
- Zip
- Alipay ,Tenpay
- LINE Pay
- JKO Pay
- Momo
- ViettelPay
- ZaloPay
- PayPay
- Latitute Pay
- Humm
- Openpay
- eFawateer.com