1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders

2. Research Methodology
2.1. Introduction
2.2. Define: Research Objective
2.3. Determine: Research Design
2.4. Prepare: Research Instrument
2.5. Collect: Data Source
2.6. Analyze: Data Interpretation
2.7. Formulate: Data Verification
2.8. Publish: Research Report
2.9. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Increasing digitalization of enterprises across industry verticals
5.1.1.2. Penetration of cloud technology and various service models
5.1.1.3. Emergence of small and medium enterprises globally
5.1.2. Restraints
5.1.2.1. Rising security and privacy concerns
5.1.3. Opportunities
5.1.3.1. Growing integration of artificial intelligence in industries
5.1.3.2. Rising technological advancement in service
5.1.4. Challenges
5.1.4.1. Lack of skilled professionals
5.2. Cumulative Impact of COVID-19

6. Customer Relationship Management Market, by Enterprise Size
6.1. Introduction
6.2. Large Enterprise
6.3. SMEs

7. Customer Relationship Management Market, by Solution
7.1. Introduction
7.2. CRM Analytics
7.3. Customer Experience Management
7.4. Customer Service
7.5. Marketing Automation
7.6. Salesforce Automation
7.7. Social Media Monitoring

8. Customer Relationship Management Market, by Deployment
8.1. Introduction
8.2. Cloud
8.3. On-premise

9. Customer Relationship Management Market, by End-Use
9.1. Introduction
9.2. BFSI
9.3. Discrete Manufacturing
9.4. Government & Education
9.5. Healthcare
9.6. IT & Telecom
9.7. Retail

10. Americas Customer Relationship Management Market
10.1. Introduction
10.2. Argentina
10.3. Brazil
10.4. Canada
10.5. Mexico
10.6. United States

11. Asia-Pacific Customer Relationship Management Market
11.1. Introduction
11.2. Australia
11.3. China
11.4. India
11.5. Indonesia
11.6. Japan
11.7. Malaysia
11.8. Philippines
11.9. Singapore
11.10. South Korea
11.11. Taiwan
11.12. Thailand

12. Europe, Middle East & Africa Customer Relationship Management Market
12.1. Introduction
12.2. France
12.3. Germany
12.4. Italy
12.5. Netherlands
12.6. Qatar
12.7. Russia
12.8. Saudi Arabia
12.9. South Africa
12.10. Spain
12.11. United Arab Emirates
12.12. United Kingdom

13. Competitive Landscape
13.1. FPNV Positioning Matrix
13.1.1. Quadrants
13.1.2. Business Strategy
13.1.3. Product Satisfaction
13.2. Market Ranking Analysis
13.3. Market Share Analysis, By Key Player
13.4. Competitive Scenario
13.4.1. Merger & Acquisition
13.4.2. Agreement, Collaboration, & Partnership
13.4.3. New Product Launch & Enhancement
13.4.4. Investment & Funding
13.4.5. Award, Recognition, & Expansion

14. Company Usability Profiles
14.1. Acquia, Inc.
14.2. Adobe Systems Inc
14.3. Amdocs Limited
14.4. Aurea Software, Inc
14.5. Chase Interaction Ltd
14.6. Contactually Solutions
14.7. Copper CRM Inc
14.8. Creatio
14.9. Freshworks Inc
14.10. HubSpot, Inc.
14.11. IBM Corporation
14.12. Infor
14.13. Infusion Software Inc
14.14. Insightly, Inc
14.15. ITC Infotech India Ltd.
14.16. Microsoft Corporation
14.17. Netsuite Inc.
14.18. Nimble Inc
14.19. Oracle Corporation
14.20. Pegasystems Inc.
14.21. Ramco Systems Limited
14.22. Salesflare BVBA
14.23. Salesforce.com, Inc.
14.24. SAP SE
14.25. SugarCRM
14.26. Zendesk, Inc.
14.27. Zoho Corporation Pvt. Ltd

15. Appendix
15.1. Discussion Guide
15.2. License & Pricing

List of Figures

FIGURE 1. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: RESEARCH PROCESS
FIGURE 2. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: MARKET DYNAMICS
FIGURE 3. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY ENTERPRISE SIZE, 2020 VS 2027 (%)
FIGURE 4. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY ENTERPRISE SIZE, 2020 VS 2027 (USD BILLION)
FIGURE 5. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY ENTERPRISE SIZE, 2027
FIGURE 6. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY LARGE ENTERPRISE, 2018-2027 (USD BILLION)
FIGURE 7. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY LARGE ENTERPRISE, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 8. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SMES, 2018-2027 (USD BILLION)
FIGURE 9. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SMES, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 10. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SOLUTION, 2020 VS 2027 (%)
FIGURE 11. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SOLUTION, 2020 VS 2027 (USD BILLION)
FIGURE 12. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SOLUTION, 2027
FIGURE 13. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CRM ANALYTICS, 2018-2027 (USD BILLION)
FIGURE 14. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CRM ANALYTICS, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 15. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CUSTOMER EXPERIENCE MANAGEMENT, 2018-2027 (USD BILLION)
FIGURE 16. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CUSTOMER EXPERIENCE MANAGEMENT, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 17. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CUSTOMER SERVICE, 2018-2027 (USD BILLION)
FIGURE 18. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 19. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY MARKETING AUTOMATION, 2018-2027 (USD BILLION)
FIGURE 20. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY MARKETING AUTOMATION, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 21. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SALESFORCE AUTOMATION, 2018-2027 (USD BILLION)
FIGURE 22. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SALESFORCE AUTOMATION, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 23. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SOCIAL MEDIA MONITORING, 2018-2027 (USD BILLION)
FIGURE 24. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SOCIAL MEDIA MONITORING, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 25. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2020 VS 2027 (%)
FIGURE 26. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2020 VS 2027 (USD BILLION)
FIGURE 27. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2027
FIGURE 28. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CLOUD, 2018-2027 (USD BILLION)
FIGURE 29. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CLOUD, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 30. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY ON-PREMISE, 2018-2027 (USD BILLION)
FIGURE 31. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY ON-PREMISE, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 32. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY END-USE, 2020 VS 2027 (%)
FIGURE 33. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY END-USE, 2020 VS 2027 (USD BILLION)
FIGURE 34. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY END-USE, 2027
FIGURE 35. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY BFSI, 2018-2027 (USD BILLION)
FIGURE 36. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY BFSI, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 37. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY DISCRETE MANUFACTURING, 2018-2027 (USD BILLION)
FIGURE 38. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY DISCRETE MANUFACTURING, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 39. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY GOVERNMENT & EDUCATION, 2018-2027 (USD BILLION)
FIGURE 40. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY GOVERNMENT & EDUCATION, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 41. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY HEALTHCARE, 2018-2027 (USD BILLION)
FIGURE 42. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY HEALTHCARE, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 43. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY IT & TELECOM, 2018-2027 (USD BILLION)
FIGURE 44. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY IT & TELECOM, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 45. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY RETAIL, 2018-2027 (USD BILLION)
FIGURE 46. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY RETAIL, BY REGION, 2020 VS 2027 (USD BILLION)
FIGURE 47. AMERICAS CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 48. ARGENTINA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 49. BRAZIL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 50. CANADA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 51. MEXICO CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 52. UNITED STATES CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 53. ASIA-PACIFIC CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 54. AUSTRALIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 55. CHINA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 56. INDIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 57. INDONESIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 58. JAPAN CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 59. MALAYSIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 60. PHILIPPINES CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 61. SINGAPORE CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 62. SOUTH KOREA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 63. TAIWAN CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 64. THAILAND CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 65. EUROPE, MIDDLE EAST & AFRICA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 66. FRANCE CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 67. GERMANY CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 68. ITALY CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 69. NETHERLANDS CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 70. QATAR CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 71. RUSSIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 72. SAUDI ARABIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 73. SOUTH AFRICA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 74. SPAIN CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 75. UNITED ARAB EMIRATES CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 76. UNITED KINGDOM CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 77. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: FPNV POSITIONING MATRIX
FIGURE 78. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: SHARE, BY KEY PLAYER, 2020
FIGURE 79. COMPETITIVE SCENARIO ANALYSIS IN GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET, BY TYPE

List of Tables

TABLE 1. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: MARKET SEGMENTATION & COVERAGE
TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2016-2020
TABLE 3. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY ENTERPRISE SIZE, 2018-2027 (USD BILLION)
TABLE 4. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY LARGE ENTERPRISE, BY REGION, 2018-2027 (USD BILLION)
TABLE 5. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SMES, BY REGION, 2018-2027 (USD BILLION)
TABLE 6. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SOLUTION, 2018-2027 (USD BILLION)
TABLE 7. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CRM ANALYTICS, BY REGION, 2018-2027 (USD BILLION)
TABLE 8. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CUSTOMER EXPERIENCE MANAGEMENT, BY REGION, 2018-2027 (USD BILLION)
TABLE 9. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2018-2027 (USD BILLION)
TABLE 10. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY MARKETING AUTOMATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 11. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SALESFORCE AUTOMATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 12. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY SOCIAL MEDIA MONITORING, BY REGION, 2018-2027 (USD BILLION)
TABLE 13. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2027 (USD BILLION)
TABLE 14. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY CLOUD, BY REGION, 2018-2027 (USD BILLION)
TABLE 15. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY ON-PREMISE, BY REGION, 2018-2027 (USD BILLION)
TABLE 16. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY END-USE, 2018-2027 (USD BILLION)
TABLE 17. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY BFSI, BY REGION, 2018-2027 (USD BILLION)
TABLE 18. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY DISCRETE MANUFACTURING, BY REGION, 2018-2027 (USD BILLION)
TABLE 19. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY GOVERNMENT & EDUCATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 20. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2027 (USD BILLION)
TABLE 21. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY IT & TELECOM, BY REGION, 2018-2027 (USD BILLION)
TABLE 22. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY RETAIL, BY REGION, 2018-2027 (USD BILLION)
TABLE 23. AMERICAS CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 24. ARGENTINA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 25. BRAZIL CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 26. CANADA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 27. MEXICO CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 28. UNITED STATES CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 29. ASIA-PACIFIC CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 30. AUSTRALIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 31. CHINA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 32. INDIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 33. INDONESIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 34. JAPAN CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 35. MALAYSIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 36. PHILIPPINES CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 37. SINGAPORE CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 38. SOUTH KOREA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 39. TAIWAN CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 40. THAILAND CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 41. EUROPE, MIDDLE EAST & AFRICA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 42. FRANCE CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 43. GERMANY CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 44. ITALY CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 45. NETHERLANDS CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 46. QATAR CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 47. RUSSIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 48. SAUDI ARABIA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 49. SOUTH AFRICA CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 50. SPAIN CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 51. UNITED ARAB EMIRATES CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 52. UNITED KINGDOM CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 53. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: SCORES
TABLE 54. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: BUSINESS STRATEGY
TABLE 55. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: PRODUCT SATISFACTION
TABLE 56. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: RANKING
TABLE 57. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: SHARE, BY KEY PLAYER, 2020
TABLE 58. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: MERGER & ACQUISITION
TABLE 59. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: AGREEMENT, COLLABORATION, & PARTNERSHIP
TABLE 60. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: NEW PRODUCT LAUNCH & ENHANCEMENT
TABLE 61. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: INVESTMENT & FUNDING
TABLE 62. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: AWARD, RECOGNITION, & EXPANSION
TABLE 63. GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT MARKET: LICENSE & PRICING

Companies Mentioned

Acquia, Inc.
Adobe Systems Inc
Amdocs Limited
Aurea Software, Inc
Chase Interaction Ltd
Contactually Solutions
Copper CRM Inc
Creatio
Freshworks Inc
HubSpot, Inc.
IBM Corporation
Infor
Infusion Software Inc
Insightly, Inc
ITC Infotech India Ltd.
Microsoft Corporation
Netsuite Inc.
Nimble Inc
Oracle Corporation
Pegasystems Inc.
Ramco Systems Limited
Salesflare BVBA
Salesforce.com, Inc.
SAP SE
SugarCRM
Zendesk, Inc.
Zoho Corporation Pvt. Ltd