1 INTRODUCTION
1.1 Study Background
1.2 Study Assumptions and Market Definition

2 RESEARCH METHODOLOGY
2.1 Research Framework
2.2 Secondary Research
2.3 Primary Research
2.4 Data Triangulation and Insight Generation
2.5 Project Process and Structure
2.6 Engagement Frameworks

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS
4.1 Current Market Scenario
4.2 Value Chain/Supply Chain Analysis
4.3 Government Regulations and Initiatives
4.4 Technological Trends and Automation in the CEP Industry
4.5 Insights on the E-commerce Industry (Domestic and Cross-border E-commerce)
4.6 Insights on Startups, Venture Capital Funding in the CEP Industry
4.7 Brief on Courier Rates
4.8 Elaboration on Storage Functions and Value-added Services in CEP Business
4.9 Insights on the Reverse Logistics and Same-day Delivery Market
4.10 Insights on Deliveries during Festive Season (Christmas, Singles' day, Black Friday, etc.)
4.11 Impact of COVID-19 on the Market

5 MARKET DYNAMICS
5.1 Market Drivers
5.2 Market Restraints/Challenges
5.3 Market Opportunities
5.4 Industry Attractiveness - Porter's Five Forces Analysis
5.4.1 Threat of New Entrants
5.4.2 Threat of Substitute Products
5.4.3 Bargaining Power of Buyers/Consumers
5.4.4 Bargaining Power of Suppliers
5.4.5 Intensity of Competitive Rivalry

6 MARKET SEGMENTATION
6.1 By Business
6.1.1 B2B (Business-to-Business)
6.1.2 B2C (Business-to-Consumer)
6.2 By Destination
6.2.1 Domestic
6.2.2 International
6.3 By End User
6.3.1 Services (BFSI (Banking, Financial Services and Insurance))
6.3.2 Wholesale and Retail Trade (E-commerce)
6.3.3 Manufacturing, Construction, and Utilities
6.3.4 Primary Industries (Agriculture, and Other Natural Resources)
6.4 By Geography
6.4.1 North America
6.4.1.1 United States
6.4.1.2 Canada
6.4.1.3 Mexico
6.4.2 Europe
6.4.2.1 Germany
6.4.2.2 France
6.4.2.3 United Kingdom
6.4.2.4 Netherlands
6.4.2.5 Italy
6.4.2.6 Rest of Europe
6.4.3 Asia-Pacific
6.4.3.1 China
6.4.3.2 Japan
6.4.3.3 Australia
6.4.3.4 India
6.4.3.5 Singapore
6.4.3.6 Malaysia
6.4.3.7 Indonesia
6.4.3.8 Thailand
6.4.3.9 South Korea
6.4.3.10 Rest of Asia-Pacific
6.4.4 Rest of the World

7 COMPETITIVE LANDSCAPE
7.1 Overview (Market Concentration and Major Players)
7.2 Company Profiles
7.2.1 Deutsche Post DHL Group
7.2.2 United Parcel Service Inc.
7.2.3 FedEx Corporation
7.2.4 SF Express (Group) Co. Ltd
7.2.5 Poste Italiane SpA
7.2.6 La Poste SA (GeoPost SA/DPD Group)
7.2.7 Royal Mail PLC (GLS/Parcelforce)
7.2.8 Yamato Holdings Co. Ltd
7.2.9 Qantas Courier Limited
7.2.10 SG Holdings Co. Ltd
7.2.11 PostNL NV
7.2.12 Aramex PJSC
7.2.13 Singapore Post Ltd
7.2.14 Pos Malaysia Berhad*
7.3 Other Companies (Key Information/Overview) Posten Norge AS, ZTO Express (Cayman) Inc., A-1 Express Delivery Service Inc., Deppon Logistics Co. Ltd, Best Inc., Shanghai Yuantong Express/YTO Express, STO Express Co. Ltd, DACHSER Group SE & Co. KG, Sinotrans Ltd Allied Express Transport Pty. Limited, Japan Post Holdings Co. Ltd/Toll Holdings Ltd, Shanghai Yunda Express (Logistics) Co. Ltd, DX (Group) PLC, GO! Express & Logistics (Deutschland) GmbH, and Hermes Europe GmbH

8 FUTURE OF THE MARKET

9 APPENDIX

Companies Mentioned
 - Deutsche Post DHL Group
- United Parcel Service Inc.
- FedEx Corporation
- SF Express (Group) Co. Ltd
- Poste Italiane SpA
- La Poste SA (GeoPost SA/DPD Group)
- Royal Mail PLC (GLS/Parcelforce)
- Yamato Holdings Co. Ltd
- Qantas Courier Limited
- SG Holdings Co. Ltd
- PostNL NV
- Aramex PJSC
- Singapore Post Ltd
- Pos Malaysia Berhad*