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IT Outsourcing Analysis & Statistics, November 2017

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Contact Center Software Market: Global Forecast until 2022

  • $ 5650
  • Industry report
  • August 2017
  • by MarketsandMarkets

“Seamless customer experience and automation of inbound and outbound processes are driving the contact center software market”The contact center software market size is expected to grow from USD 15.29 ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : World, North America

Office and Contact Center Headsets Sector: Worldwide Forecast until 2021

  • $ 3500
  • Industry report
  • October 2017
  • by Infiniti Research Limited

About Office and Contact Center HeadsetsOffice and contact center headsets consist of a pair of high-quality earphones connected by a band. The headset is either worn over the head or fitted in the ea ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World

Interactive Voice Response Market: Global Forecast until 2023

  • $ 5650
  • Industry report
  • September 2017
  • by MarketsandMarkets

“Increasing scalability and efficiency of organizations is contributing to the growth of the interactive voice response market”The interactive voice response (IVR) market was valued at USD 3.73 billion ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America, World, Europe, United States

Western Europe Managed Security Services Forecast, 2017-2021

  • $ 4500
  • Industry report
  • October 2017
  • by IDC

This IDC study looks at the dynamics within the Western European MSS marketplace. It considers trend that impact the MSS landscape from both a subsegment and a geographical perspective. The Western European ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe

Worldwide Contact Center Applications Market Shares, 2016: Acquisitions Adding Velocity to Market Changes

  • $ 4500
  • Industry report
  • September 2017
  • by IDC

This IDC study examines the worldwide contact center applications market for 2014-2016. Revenue and market share of the leading vendors are provided for 2016."Customer experience discussions are happening ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : World

Worldwide Contact Center Applications Software Forecast, 2017-2021

  • $ 4500
  • Industry report
  • September 2017
  • by IDC

This IDC study provides an updated market sizing for the worldwide contact center applications software market based on completed revenue modeling and a revised data for the market over a 10-year period, ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World

Telemarketing & Call Centers in the US - Industry Market Research Report

  • $ 1090
  • Industry report
  • August 2017
  • by Ibisworld

Hold the line: Offshoring and investment in new technologies will hurt industry profit marginsAbstractTelemarketing & Call Centers in the USOperators in the Telemarketing and Call Centers industry have ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

Telemarketing & Call Centres in Canada - Industry Market Research Report

  • $ 825
  • Industry report
  • November 2017
  • by Ibisworld

Hanging up: Revenue will fall despite improving communication and labour efficiency gainsAbstractTelemarketing & Call Centres in CanadaThe Telemarketing and Call Centres industry in Canada has struggled ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Canada

Telemarketing Bureaus and Other Contact Centers - The 2017 U.S. Market Research Report (Covers 2008-2021)

  • $ 195
  • Industry report
  • November 2017
  • by Kentley Insights

The 2017 Market Research Report on Telemarketing Bureaus and Other Contact Centers is an in-depth evaluation of the industry and will provide you with the key insights, trends and benchmarks you need to ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

Telephone Call Centers - The 2017 U.S. Market Research Report (Covers 2008-2021)

  • $ 195
  • Industry report
  • November 2017
  • by Kentley Insights

The 2017 Market Research Report on Telephone Call Centers is an in-depth evaluation of the industry and will provide you with the key insights, trends and benchmarks you need to create a broad and comprehensive ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

Interactive Voice Response System Sector: Worldwide Forecast until 2021

  • $ 3500
  • Industry report
  • February 2017
  • by Infiniti Research Limited

About IVR SystemInteractive voice response (IVR) is an automated telephony system that interacts with callers, collects information, and routes calls to the appropriate recipient. An IVR system (IVRS) ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

Teleperformance SA (formerly SR.Teleperformance): Financial Highlights

  • $ 350
  • Company report
  • March 2016
  • by MarketLine

Project Synopsis:Datamonitor's Company Mergers & Acquisitions (M&A), Partnerships & Alliances and Investments reports offer a comprehensive breakdown of the organic and inorganic growth activity undertaken ...

  • Industries : Business Outsourcing
  • Countries : United States, United Kingdom, France

Cloud-Based Contact Center Market: Global Forecast until 2021

  • $ 7150
  • Industry report
  • November 2016
  • by MarketsandMarkets

“Faster deployment, scalability of cloud technology, cloud compliance requirement, and need to manage disaster recovery is expected to drive the overall market”The cloud-based contact center market ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center, Hosting, Hosting, IT Services, IT Services
  • Countries : World, North America

IT Outsourcing Sector: Forecast until 2020 in Africa

  • $ 2500
  • Industry report
  • August 2016
  • by Infiniti Research Limited

About AfricaAfrica is set to become one of the leading outsourcing destinations for IT services. With the presence of leading IT players in the domestic market, Africa is set to become one of the largest ...

  • Industries : IT Services, IT Services
  • Countries : Africa

Teleperformance SE: Company & Financial Report

  • $ 175
  • Company report
  • November 2015
  • by MarketLine

IntroductionTeleperformance SE - Strategy and SWOT Report, is a source of comprehensive company data and information. The report covers the company’s structure, operation, SWOT analysis, product and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : United Kingdom, United States, World

Teleperformance SE: Company & Financial Report

  • $ 175
  • Company report
  • December 2016
  • by MarketLine

SummaryTeleperformance SE - Strategy, SWOT and Corporate Finance Report, is a source of comprehensive company data and information. The report covers the company's structure, operation, SWOT analysis, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : United States

Payroll Outsourcing Sector: Worldwide Forecast until 2020

  • $ 2500
  • Industry report
  • February 2016
  • by Infiniti Research Limited

About Payroll OutsourcingPayroll outsourcing is the fastest-growing segment of the global human resource outsourcing (HRO) market. Organizations are rapidly adopting payroll services to achieve cost reduction. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, United States

Cloud Based Contact Center Market: Global Forecast until 2020

  • $ 7150
  • Industry report
  • November 2015
  • by MarketsandMarkets

The cloud model has seen high demand and growth in the contact center market over the past few years. A cloud-based contact center is a deployment model that allows businesses to host their contact cente ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center, Hosting, Hosting, IT Services, IT Services
  • Countries : World, North America, United States

Contact Center Analytics Market: Global Forecast until 2022

  • $ 5650
  • Industry report
  • July 2017
  • by MarketsandMarkets

“Demand for better customer experience management solutions to gain crucial insights into customer data remains the major driving factor for contact center analytics market”The contact center analytics ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : World, North America

Managed Security Services Sector: Worldwide Forecast until 2020

  • $ 2500
  • Industry report
  • July 2016
  • by Infiniti Research Limited

About Managed Security ServicesManaged security services are the services provided by an outsourced managed security service provider to maintain information security and network security. This service ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

SWOT: inContact, Inc. (SAAS)

  • $ 125
  • Company report
  • July 2016
  • by GlobalData

inContact, Inc. (SAAS) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by GlobalData ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Contact Center Outsourcing Sector: Forecast until 2019 in the APAC Region

  • $ 2500
  • Industry report
  • February 2015
  • by Infiniti Research Limited

About Contact Center Outsourcing Contact centers act as a central point in an enterprise from where all customer contacts are managed. They play a prominent role within an enterprise's broad customer management ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing

Turkey: Other Business Services report

  • $ 657
  • Industry report
  • July 2017
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Turkey

Australia: Other Business Services report

  • $ 657
  • Industry report
  • May 2017
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Australia

Japan: Other Business Services analysis

  • $ 657
  • Industry report
  • May 2016
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Japan

USA: Other Business Services report

  • $ 657
  • Industry report
  • April 2016
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : Call Center, Call Center, Call Center, Call Center
  • Countries : United States

Payroll Outsourcing Services Sector: Worldwide Forecast until 2021

  • $ 3500
  • Industry report
  • April 2017
  • by Infiniti Research Limited

About Payroll Outsourcing ServicesPayroll outsourcing is the fastest-growing segment of the global human resource outsourcing (HRO) market. Organizations are rapidly adopting payroll services to achieve ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, IT Services, IT Services
  • Countries : World

IT Outsourcing Sector: Worldwide Forecast until 2019

  • $ 2500
  • Industry report
  • November 2015
  • by Infiniti Research Limited

About IT outsourcing IT outsourcing is the process of subcontracting the IT functions of an organization to a third-party vendor that has expertise in the required domains. It is an effective strategy ...

  • Industries : IT Services, IT Services, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

SWOT: Five9, Inc. (FIVN)

  • $ 300
  • Company report
  • August 2017
  • by GlobalData

SummaryFive9 Inc (Five9) is a technology company that offers cloud software solutions. The company offers cloud contact center software and services. Its products comprise inbound call center, blended ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Contact Center Sector: Worldwide Forecast until 2019

  • $ 2500
  • Industry report
  • November 2015
  • by Infiniti Research Limited

About contact center Business enterprises worldwide have become increasingly dependent on various technologies and the Internet to run their business and drive revenue growth. This trend is expected to ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World

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