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IT Outsourcing Analysis & Statistics, September 2017

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Interactive Voice Response Market by Technology, Deployment, Vertical, Organization Size, Solution, Service And Geography - Global Forecast to 2023

  • $ 5650
  • Industry report
  • September 2017
  • by MarketsandMarkets

“Increasing scalability and efficiency of organizations is contributing to the growth of the interactive voice response market” The interactive voice response (IVR) market was valued at USD 3.73 billion ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America, World, Europe, United States

Contact Center Software Market by Solution, Service, Deployment Type, Organization Size, Vertical And Region - Global Forecast to 2022

  • $ 5650
  • Industry report
  • August 2017
  • by MarketsandMarkets

“Seamless customer experience and automation of inbound and outbound processes are driving the contact center software market” The contact center software market size is expected to grow from USD 15.29 ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : World, North America

Contact Center Analytics Market by Component, Application - Global Forecast to 2022

  • $ 5650
  • Industry report
  • July 2017
  • by MarketsandMarkets

“Demand for better customer experience management solutions to gain crucial insights into customer data remains the major driving factor for contact center analytics market” The contact center analytics ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : World, North America

EMEA Managed Security Services Market, Forecast to 2021

  • $ 4950
  • Industry report
  • July 2017
  • by Frost & Sullivan

Threat Detection and Remediation to Emerge as Key Market Drivers The Managed Security Services (MSS) market in Europe, Middle East and Africa (EMEA) registered a second consecutive year of double-digit, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Worldwide Contact Center Applications Software Forecast, 2017-2021

  • $ 4500
  • Industry report
  • September 2017
  • by IDC

This IDC study provides an updated market sizing for the worldwide contact center applications software market based on completed revenue modeling and a revised data for the market over a 10-year period, ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World

Worldwide and U.S. IT Outsourcing Services Market Shares, 2016: Top 10 Worldwide and U.S. IT Outsourcers

  • $ 4500
  • Industry report
  • June 2017
  • by IDC

This IDC study highlights how the landscape of IT outsourcers is shifting as players are utilizing different strategies to either maintain leadership or climb the ranks to become the leader in this market. ...

  • Industries : Hosting, Hosting
  • Countries : World

Global Chatbots Market (2017 - 2023)

  • $ 3600
  • Industry report
  • June 2017
  • by KBV Research

A program which is used to converse with users via a chat interface can be called as a chatbot. It is a service, which is a computer based program and operates over the internet. Chatbots have gained prominence ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, Asia, North America, Europe

North American Contact Center Location Trends, Forecast to 2022

  • $ 1500
  • Industry report
  • July 2017
  • by Frost & Sullivan

A Stronger Economy & High Customer Expectations Are Driving Growth, but Automation and Income Changes Loom Economic growth, consumer and business spending, and growing customer expectations for excellent ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America, Canada, United States

Latin America, Middle East & Africa Chatbots Market (2017 - 2023)

  • $ 1500
  • Industry report
  • June 2017
  • by KBV Research

A program which is used to converse with users via a chat interface can be called as a chatbot. It is a service, which is a computer based program and operates over the internet. Chatbots have gained prominence ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Saudi Arabia, South Africa, Brazil, United Arab Emirates, Argentina, Nigeria

Asia Pacific Chatbots Market (2017 - 2023)

  • $ 1500
  • Industry report
  • June 2017
  • by KBV Research

A program which is used to converse with users via a chat interface can be called as a chatbot. It is a service, which is a computer based program and operates over the internet. The Chatbots are designed ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Asia

North America Chatbots Market (2017 - 2023)

  • $ 1500
  • Industry report
  • June 2017
  • by KBV Research

A program which is used to converse with users via a chat interface can be called as a chatbot. It is a service, which is a computer based program and operates over the internet. Chatbots have gained prominence ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America

Telemarketing & Call Centers in the US - Industry Market Research Report

  • $ 1090
  • Industry report
  • August 2017
  • by Ibisworld

Hold the line: Offshoring and investment in new technologies will hurt industry profit margins Abstract Telemarketing & Call Centers in the USOperators in the Telemarketing and Call Centers industry have ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

Call Centre Operation in Australia - Industry Market Research Report

  • $ 905
  • Industry report
  • June 2017
  • by Ibisworld

Hung up: Intense competition from offshore operators has caused industry revenue to decline Abstract Call Centre Operation in Australia Industry firms primarily answer telephone calls and relay messages ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Australia

Other Business Services in Turkey: ISIC 7499

  • $ 604
  • Industry report
  • July 2017
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Turkey

Five9, Inc. (FIVN) - Financial and Strategic SWOT Analysis Review

  • $ 300
  • Company report
  • August 2017
  • by GlobalData

Summary Five9 Inc (Five9) is a technology company that offers cloud software solutions. The company offers cloud contact center software and services. Its products comprise inbound call center, blended ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Western Europe IT Outsourcing Market Shares, 2016: The Dawn of Intelligent Automation

  • $ 4500
  • Industry report
  • June 2017
  • by IDC

As businesses seek to reduce costs and improve profitability, they will look for vendors that can help them to optimize/manage their IT infrastructure by adopting "intelligent" automation alongside hybrid ...

  • Industries : Hosting, Hosting, IT Services, IT Services, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe

Global Interactive Voice Response (IVR) Systems Industry

  • $ 4950
  • Industry report
  • June 2017
  • by Global Industry Analysts

This report analyzes the worldwide markets for Interactive Voice Response (IVR) Systems in US$ Million by the following Product Segments: Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports, and 65 and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, United States

IDC PlanScape: Enterprise Mobile Support

  • $ 4500
  • Industry report
  • May 2017
  • by IDC

This IDC study shows how to determine what your mobile-specific support needs and parameters are and how they can fit into your overall support approach. It shows:Where mobile support differs from compute ...

  • Industries : Call Center, Call Center, Call Center, Call Center
  • Countries : World

Call Centre Operations in South Africa 2017

  • $ 1680
  • Industry report
  • May 2017
  • by Who Owns Whom

Call Centre Operations: The call centre sector, which contributes about R53bn annually to GDP and employs approximately 220,000 people is supported by Business Process Enabling South Africa (BPeSA), an ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : South Africa

Romania Managed Security Services Market, By Deployment Mode, By End User, By Application, Competition Forecast and Opportunities, 2012 - 2022

  • $ 2700
  • Industry report
  • May 2017
  • by TechSci Research

Due to rising demand for security, increasing number of cyberattacks coupled with heightened with need to secure confidential data, Romania manager security services (MSS) market is projected to witness ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Romania

2017 U.S. All other operating receipts sold through Telemarketing services-Product & Services Report

  • $ 199
  • Industry report
  • May 2017
  • by Barnes Reports

The 2017 U.S. All other operating receipts sold through Telemarketing services-Product & Services Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

2017 U.S. Telemarketing services sold through Telemarketing services-Product & Services Report

  • $ 199
  • Industry report
  • May 2017
  • by Barnes Reports

The 2017 U.S. Telemarketing services sold through Telemarketing services-Product & Services Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

2017 U.S. Industry total sold through Telemarketing services-Product & Services Report

  • $ 199
  • Industry report
  • May 2017
  • by Barnes Reports

The 2017 U.S. Industry total sold through Telemarketing services-Product & Services Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

2017 U.S. Telephone answering and messaging services sold through Telemarketing services-Product & Services Report

  • $ 199
  • Industry report
  • May 2017
  • by Barnes Reports

The 2017 U.S. Telephone answering and messaging services sold through Telemarketing services-Product & Services Report, published annually by Barnes Reports, contains timely and accurate industry statistics, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Mobile Services, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

2017 U.S. Resale of merchandise sold through Telemarketing services-Product & Services Report

  • $ 199
  • Industry report
  • May 2017
  • by Barnes Reports

The 2017 U.S. Resale of merchandise sold through Telemarketing services-Product & Services Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

2017 U.S. Fundraising organization services (on a contract or fee basis for clients, individuals, or organizations) sold through Telemarketing services-Product & Services Report

  • $ 199
  • Industry report
  • May 2017
  • by Barnes Reports

The 2017 U.S. Fundraising organization services (on a contract or fee basis for clients, individuals, or organizations) sold through Telemarketing services-Product & Services Report, published annually ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

Other Business Services in Australia: ISIC 7499

  • $ 604
  • Industry report
  • May 2017
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Australia

Global Payroll Outsourcing Services Market 2017-2021

  • $ 3500
  • Industry report
  • April 2017
  • by Infiniti Research Limited

About Payroll Outsourcing Services Payroll outsourcing is the fastest-growing segment of the global human resource outsourcing (HRO) market. Organizations are rapidly adopting payroll services to achieve ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, IT Services, IT Services
  • Countries : World

Worldwide and U.S. IT Outsourcing Services Forecast, 2017-2021: The Move to Managed Cloud Services

  • $ 4500
  • Industry report
  • April 2017
  • by IDC

This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2017-2021 forecast period. This study also updates the previous forecast published ...

  • Industries : Hosting, Hosting
  • Countries : United States, World

The 2018-2023 World Outlook for Call Center Services

  • $ 995
  • Industry report
  • April 2017
  • by ICON Group

This study covers the world outlook for call center services across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

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