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Our Terms & Conditions

1. Conditions of Sale

These terms and conditions disclose the basis on which ReportLinker (RLK) provides its online products and services to you, through the Platform Reportlinker.com. You must read these terms and conditions before using the online products and services. By purchasing any of our products or services, you accept and are bound by these terms and conditions. This agreement will continue for the term that RLK provides the online products and services to you, other than for certain obligations outlined below which survive beyond the term of this agreement. RLK may change these terms and conditions from time to time. These changes will be effective upon the next renewal period. Your continued use of the secure platform ("Platform") and/or the online products and services following such renewal will represent an agreement by you to be bound by the terms and conditions as amended.

2. Disclaimer

Reportlinker.com is a search engine that provides an easy access to market reports and statistics published by public sources. RLK will use all reasonable commercial care and attention to maintain valide links to all documents indexed in its search engine in the manner described in the Website (www.reportlinker.com) (“Website”). However, RLK cannot guarantee that all links to public document remain valide at all time, as RLK does not hold the information itself on its server. You acknowledge that the links provided to you through the search engine might be from time to time irrelevant or broken.

3. Authorised User

You acknowledge that you are entering into these terms and conditions. You represent and warrant that you are authorised to use the Platform and the online products and services and that you have capacity to be bound by these terms and conditions. If you are entering into these terms and conditions on behalf of your employer you represent and warrant to us that you are duly authorised and have the power and authority to bind your employer. You agree to keep your username and the password that you use to log into the Platform confidential.

4. Online Products and Services

The online products and services provided by RLK are as outlined on the Website and the Platform at the date of purchase. As part of RLK's continual development program, the online products and services may change from time to time. RLK reserves the right to change these online products and services from time to time. These changes will be effective immediately upon notification on the Platform.

5. Service Availability and Security

All RLK servers are managed in a secure mission critical environment. However, from time to time, delays or interruptions may occur in RLK providing the online products and services to you. You acknowledge that RLK will not be responsible for any such delay or interruptions and that RLK will not have any liability to you for any failure or delay in delivering the online products or services to you.

6. Subscriptions, Fees and Payment

Reportlinker.com offers 2 levels of subscription: the standard level subscription is provided on the basis of a monthly subscription which commences on the day you make your first subscription payment and continues until you elect not to renew your subscription at its next renewal date. Please note our monthly payment cycle charges every 30 days, so payment won't be taken out on the exact same date of each month.

The second level of subscription, called the premium level subscription, is provided on the basis of a yearly subscription which starts on the day you purchased it. It is then renewed every year, with an annually billing. The days already paid will be maintained in the new subscription.

In case of an occasional free trial offer, provided by RLK to their customers, RLK requires the customers to register with their bank card. RLK will not charge the customers for the first 24 hours. If the client does not cancel the free trial within 24 hours since the moment it started, the free trial becomes the monthly subscription.

All payments are made to RLK on behalf of Reportlinker.com. You authorize RLK to process payments to that credit card for all subscription charges including renewals, unless you cancel your subscription with effect from the next renewal date. RLK reserves the right to change the fees at any time without prior notice. You can stop your subscription at any time in "My Account" section (https://www.reportlinker.com/myprofile).

RLK reserves the right to terminate your subscription at any time for non-payment of any subscription invoice or for breach of any of these terms and conditions.

7. Refunds

If your subscription is terminated or you choose to stop using your subscription, the following will apply: if payment for the entire subscription period has been received in full, RLK will be under no obligation to refund any part, or all, of the fees paid for the subscription; and if payment for the entire subscription period has not been received in full, you remain liable and responsible to pay your then current subscription in full.

8. Your information

All personal information submitted by you through the use of the online products and services is maintained on secure servers. RLK and its suppliers will take all reasonable steps to maintain the confidentiality of and restrict access to this information and will not disclose any of this information to anyone unless required to do so by law. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst RLK strives to protect such information, RLK does not warrant and cannot ensure the security of any information that you transmit to RLK and any information which you transmit to us is transmitted at your own risk.

For more details, please read our Privacy Policy

9. No Warranty

RLK excludes any and all express or implied warranties, guarantees or representations regarding the accuracy, reliability, timeliness, fitness for purpose or otherwise of any information linked to through its search engine.

10. Limitation of Liability

RLK will not be liable to you for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of the Platform or of the RLK online products and services nor does RLK accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through the Platform or through the online products and services.

ReportLinker Customer Service

  • +1 646 893 5945
  • contact@reportlinker.com

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